Since 2012, On Time Heating & Cooling has been dedicated to providing expert HVAC solutions for the Waukesha community. Specializing in a full range of services, including furnace and AC repair, new system installations, and air duct cleaning, their team ensures year-round comfort and optimal air quality. Whether you need maintenance on a central air system or a new ductless mini-split, their certified professionals deliver dependable service. Trust On Time Heating & Cooling to be your partner in maintaining a comfortable and energy-efficient home or business. Upgrade your system and breathe easier — contact us now.
Customers consistently praised the professionalism and knowledge of Shane and his team, highlighting their thorough explanations and clear communication.
Customer Service
Many reviews emphasized exceptional customer service, with quick response times, friendly interactions, and a genuine care for customer needs.
Quality of Work
The quality of work performed, including installations and maintenance, received high marks, with customers noting thoroughness and attention to detail.
Honesty and Transparency
Customers appreciated the honest assessments and straightforward options provided, with no pressure to upsell unnecessary services.
Timeliness
The company was frequently commended for being punctual and reliable, living up to their name by arriving on time for appointments.
LL
Lu
4 days ago
5.0
These folks are the real deal! Told Shane what we needed, that’s exactly what we agreed on with some nice little extras so this is going to be a good relationship. Thank you.
CF
Cindy Festge
Dec 22, 2025
5.0
Very professional and personable. Explained everything and came up with a plan that was a better fit for our home. Would highly recommend and will use this company again.
BW
Ben Westphal
Dec 16, 2025
5.0
Shane and his team were great to work with. Shane personally came out to diagnose our issues with a very old furnace and walked me through my options. A new unit was professionally installed and was followed up with free duct cleaning which was done right away with excellent service. I could not be happier with the entire process. Thanks to all involved; I highly recommend!
VV
Victoria
Dec 16, 2025
5.0
Shane and the team at On Time Heating & Cooling are fantastic! Super fast response times when we initially reached out. Fast appointment scheduling. Clear communication at all times.
We received exceptionally professional service from Shane who talked through options with us regarding some of the issues we have with our current furnace set up. Shane is very knowledgeable and focused on customer service; this company won't nickel and dime the customer trying to convince them they need something they don't. In fact we asked him to initially come out for a furnace servicing appointment and duct cleaning and he was happy to report we didn't need duct cleaning at all (which saved us from paying for something we didn't yet need)! Very happy with the service we received and will be having him back out in spring to service our AC unit once the snow has melted.
TT
Tonya
Dec 13, 2025
5.0
Shane was fantastic and very professional I called on 12 09 early Tuesday morning about my heating system going down seen his commercial on TV at 5 am called at 530 not expecting him to answer he calmed me down and told me to call if I did not get it care of called him about situation 12 12 he came within 1hour and took care of my problems I will let anyone in of this type of service he is awesome and grateful 🙏 to work with Thanks Shane
Frequently Asked Questions About On Time Heating & Cooling
What services does On Time Heating & Cooling offer?
On Time Heating & Cooling provides a wide range of HVAC services including AC installation, repair, and maintenance, furnace service and repair, heat pump services, mini split systems installation and repair, indoor air quality improvements, duct cleaning, and thermostat services.
Which brands does On Time Heating & Cooling work with?
On Time Heating & Cooling works with the Goodman brand among others for their heating and cooling systems.
Where is On Time Heating & Cooling located?
They are located at 323 W Sunset Dr, Waukesha, WI 53189, USA.
Are On Time Heating & Cooling services available every day?
Yes, their hours are open 24 hours a day, 7 days a week to provide service and support.
What payment methods does On Time Heating & Cooling accept?
They accept American Express, Cash, Check, Discover, Financing options, MasterCard, and Visa.
Is On Time Heating & Cooling certified or affiliated with any professional organizations?
Yes, they are NATE Certified, ensuring professional HVAC standards.
What areas does On Time Heating & Cooling serve?
They serve multiple cities including Waukesha, Sussex, Brookfield, Pewaukee, Delafield, Lannon, Richfield, Menomonee Falls, Cedarburg, Wales, New Berlin, Elm Grove, Hales Corners, Muskego, Oconomowoc, Germantown, Jackson, Mequon, Big Bend, and Wind Lake in Wisconsin.
Are there any nearby restaurants where I can eat before or after visiting On Time Heating & Cooling in Waukesha?
Yes, nearby you can find Michael's Italian Restaurant, KFC, Pho King Awesome, The Spot on Sunset, Taco Bell, and Cousins Subs, offering a variety of dining options from Italian and pizza to fast food and sandwiches.
What automotive services are located near On Time Heating & Cooling?
Nearby automotive-related businesses include Complete Car Care, Mufflers and Pipes, Waukesha Auto Repair, BAM Motors LLC, Tessmer Auto Sales, and Challenger Battery Service Corp, providing various automotive repair, parts, and sales services.
Are there entertainment or recreational spots near On Time Heating & Cooling?
Yes, nearby recreational places include Sunset Bowl and Advanced Pro Shop for bowling, Sporties and Flanagan's pubs, and Waukesha Summer Pool, a sports bar, for leisure and entertainment.