Cardinal Heating, Cooling, Plumbing & Electric

4.9
4805 reviews

About

PlumberHVAC ContractorAir Conditioning ContractorHeating ContractorElectrician
Since 1984, Cardinal Heating & Air Conditioning has provided the Sun Prairie, WI area exceptional heating, air conditioning and plumbing services; it’s no wonder they were voted Best Heating and Cooling company in Sun Prairie for 5 years straight! Offering professional technicians, same day installations and 24 hour service among other things make them the right choice for any HVAC or plumbing job. Call today to schedule your next appointment!

Location

Cardinal Heating, Cooling, Plumbing & Electric
3361 Brooks Dr, Sun Prairie, WI
53590, United States

Hours

Reviews

4.9
4,805 reviews
5 stars
4,538
4 stars
138
3 stars
34
2 stars
23
1 star
72

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, responsive, and knowledgeable service from both dispatch and technicians.

Professionalism

Technicians were noted for their professionalism, thoroughness, and ability to explain services and recommendations clearly.

Timeliness

Many reviews highlighted the promptness of service, with technicians arriving on time and completing jobs efficiently.

Communication

While most feedback was positive regarding communication, some customers expressed frustration with scheduling and follow-up issues.

Value for Money

Customers appreciated the fair pricing and quality of work, although some noted that services could be on the pricier side.
  • NS
    Nancy Soehle
    6 days ago
    5.0
    My technician Billy was very thorough. He explained everything to me and gave me a detailed future repairs to my furnace. He is very smart, brilliant and knows what he is doing. I am so pleased to have him for my technician.
  • GB
    Garrett Zirzow (BILLY)
    Jan 5, 2026
    5.0
    Mike and Steven! Fantastic due! Came to do a estimate on my old 1880s duplex and they where quick and very professional! I highly recommend working with Cardinal and if you get Mike or Steven you know its going to be good!
  • TH
    Toni Hare
    Jan 3, 2026
    1.0
    Absolutely terrible customer service and over priced, expensive. They were a constant to our family for many years for heating, air conditioning, plumbing and electrical work. They have now left my daughter in the cold during the holiday season with tagging a furnace that shouldn’t have been tagged. Now she scrambles to find someone who can service her needs. I guess the buyout in April by Redwood has completely wrecked a locally based company. Absolutely sickening!!
  • AK
    Amy Kamin
    Dec 25, 2025
    5.0
    I signed up for the Cardinal care club. Super easy process with many benefits that make it worth your money. Customer service was excellent. Already had my first service with a furnace check by Alejandro. He was extremely courteous and took his time explaining everything he was going to do and afterwards everything he had done. He gave his service recommendations in a way that I didn't feel pressured into anything. He was excellent. I highly recommend using this company ⭐️⭐️⭐️⭐️⭐️
  • BM
    Bonnie Mackesey
    Dec 20, 2025
    5.0
    My furnace went out on Thursday, I called Cardinal Heating and they sent Nathan out to diagnose and fix it. It needed a new compressor which had to be ordered. Friday i got a call that they could come fix it. The manager himself brought the new compressor to my house ahead of Nathan coming to install it. I'm very grateful for how fast they were able to get the heat turned back on. I'm a senior aged woman who tends be feel cold most of the time. I would recommend Cardinal in a heartbeat!!!

Frequently Asked Questions About Cardinal Heating, Cooling, Plumbing & Electric

What areas does Cardinal Heating, Cooling, Plumbing & Electric serve?

We serve multiple cities around Sun Prairie, including Madison, Middleton, Verona, Waunakee, DeForest, Fitchburg, Monona, Cottage Grove, and Columbus.

What services does Cardinal Heating, Cooling, Plumbing & Electric offer?

We provide a wide range of services such as plumbing, water heater and tankless water heater services, HVAC work including air conditioning and heating installation and repair, electrical repairs, backflow testing and certification, bathroom remodeling, and much more.