Business Details
About
Air Conditioning Contractor
Location
Hours
Reviews
4.8
146 reviews
5 stars
135
4 stars
3
3 stars2
2 stars0
1 star
6
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional demeanor of the technicians, highlighting their willingness to explain issues and provide thorough service.
Timeliness
Several reviews noted prompt service and quick response times, with technicians often arriving on schedule.
Quality of Work
Customers frequently expressed satisfaction with the quality of repairs and maintenance performed, indicating that issues were resolved effectively.
Communication
While many reviews appreciated good communication, some customers reported issues with scheduling and follow-up, indicating a need for improvement in this area.
Pricing Concerns
A few customers expressed dissatisfaction with pricing, feeling that charges were higher than expected or not clearly communicated.
- MMMary Marette2 days ago5.0I had a fireplace installed. Garette and his co-worker were very pleasant and knowledgeable. They were respectful of my home. I would have them back anytime
- TVThomas Viebrock5 days ago5.0Phone response excellent compared to Others, notification when workers were to arrive on site excellent, workers polite on job, would recommend.
- JGJames Gehrke5 days ago3.0My fireplace was not turning on. They came and it was working. They didn’t do anything except charge a trip charge and sin me up for annual cleaning for a reduced cost. My fireplace now is not working. They are going to come back. Probably a trip charge, but I will wait and see. I also hope it doesn’t work when they come so maybe it can be fixed. I am frustrated.
- PSPat Sloan SloanNov 10, 20255.0These are awesome people they do great work at a reasonable price. Very professional and very nice would highly recommend. I've been with these guys for years they come out and tune up my fireplace for me every couple of years great place.
- SMSarah MorelliNov 5, 20251.0My 1st ever google review was to this company I felt the need b/c of the great experience from their technicians! I requested them back when we decided to have a $2k steam humidifier installed on our furnace, but very unfortunately those guys weren’t available. This morning a knock on my kitchen window (inside my front porch) 2 men entered and stood inside my kitchen and never offered who they represented, their names, a hand shake or anything- just uncomfortable silence. So I said Hi and let my dog sniff them. She gave the ok, so I lead them through the house to the back corner of the basement feeling very uncomfortable- in fact -so uncomfortable I asked my 17 year old son to stay home from school until they left and messaged my husband to turn the cameras on inside the house. A couple hours later they finished and everything was tidy and they showed me the new set up. I had a few questions they couldn’t answer and they said just to call if I had any other questions. ( Um weird!) Then he said “I guess you owe us money.” 😳. When his IPad was set for payment I asked if the service call fee was adjusted on the bill (they said they would do that since we were repeat customers and just had our duct work cleaned so they would wave the $80) he scrolled to the bottom and handed it back to me and said “I don’t know, I just need your signature here.” 😳. We’re spending over $2k for a humidifier and the only info this guy could give is 1. If we have condensation on our windows to turn it down. 2. It doesn’t work with the AC. If we have any other questions to call. No card or paperwork was left with me. I definitely will not use them again or give a good review.
Frequently Asked Questions About Comfort By Design
Where is Comfort By Design located?
Comfort By Design is located at 309 2nd Ave, Osceola, WI 54020, United States.
What are the operating hours for Comfort By Design?
Comfort By Design is open Monday through Friday from 7:30 AM to 4:30 PM and closed on Saturdays and Sundays.
How can I contact Comfort By Design?
You can contact Comfort By Design by phone at +1 715-793-7304 or by email at info@comfortbydesign.com.
When was Comfort By Design established?
Comfort By Design was established in 1990.
What type of services does Comfort By Design provide?
Comfort By Design is an air conditioning contractor offering HVAC services.
Is there a website where I can learn more about Comfort By Design?
Yes, you can visit their website at https://www.comfortbydesign.com/.
Are there any hardware or building supply stores near Comfort By Design?
Yes, Bill's Ace Hardware, a hardware and building supply store, is located nearby, which could be convenient for customers needing supplies.
What dining or coffee options are near Comfort By Design?
Nearby, you can find Caribou Coffee, a coffee shop and cafe, perfect for grabbing a drink before or after your visit.
What local community services or attractions are near Comfort By Design?
Osceola Wisconsin Main Street and the Wilberg Memorial Public Library of Osceola are nearby, offering community engagement and cultural experiences.
Are there any emergency or medical services near Comfort By Design?
Yes, nearby are the Osceola Area Ambulance Services and Hauge Dental Care for medical and dental emergencies respectively.