Business Details
About
Air Conditioning Contractor
Location
Hours
Reviews
4.7
161 reviews
5 stars
145
4 stars
5
3 stars
3
2 stars1
1 star
7
What are people saying?
AI-generated from recent customer reviews
Service Quality
Technicians are frequently praised for their professionalism, knowledge, and thoroughness in diagnosing and resolving issues.
Communication
Customers appreciate timely communication regarding appointments and follow-ups, although there are some complaints about lack of response in certain cases.
Customer Experience
Many reviews highlight positive interactions with staff, but there are notable instances of poor customer service and dissatisfaction with handling issues.
Timeliness
The company is often commended for prompt service, with technicians arriving on time and addressing problems quickly.
Pricing
While some customers feel the pricing is reasonable for the quality of service, others express concerns about high costs and unexpected charges.
- RRRandy Rosburg3 days ago5.0Prompt, friendly and professional.
- SSStephen Schuh5 days ago5.0Isaiah was very helpful in troubleshooting the issue my furnace was having. He eventually found that it was a gas valve issue. He made the effort to go get one that was supposed to be in stock, but they were out of the part so he had to have it ordered. The part came and was fixed today. Glad they were able to get the part quickly and that it wasn't too cold while the furnace was down.
- JTJoe Tessling6 days ago4.0Repairman was in touch and on time. He did a great job!
- JHJustin HalvorsonDec 29, 20251.0Go somewhere else! The kid that installed our 8kx admitted he had never installed one before. Didn’t stick around to fully describe the unit. The unit doesn’t heat nearly as good as our smaller versions. We called them out for a service call. They sent another kid out. Suggested the heat and glo 8kx is performing as it is suppose to. This guy didn’t even know how to put the cover back on the fire place and was trying to force it on. I ended up putting it on myself because I couldn’t stand watching him pound on my $8k fireplace for no reason.
- AHAli HoffmanDec 18, 20253.0Service technician came out on Friday night and helped diagnose problem and makeshift a control panel to keep things running over the weekend, which we were grateful for. 5 stars to him. We were told someone from office would call the following Monday to let us know if they could still order the part and also give us quotes on new furnace options. Never heard from them again, but they sent me a text asking for a survey…so here we are. Thankfully we had the foresight to buy the $250 control panel online and we fixed ourselves the following week after not hearing back. I’m sure they are used to people calling 100x when it’s cold and their furnace goes out, but it’s odd that nobody contacted us again and obviously our case was marked as closed in the database if the survey text was triggered.
Frequently Asked Questions About Comfort By Design
Where is Comfort By Design located?
Comfort By Design is located at 309 2nd Ave, Osceola, WI 54020, United States.
What are the operating hours for Comfort By Design?
Comfort By Design is open Monday through Friday from 7:30 AM to 4:30 PM and closed on Saturdays and Sundays.
How can I contact Comfort By Design?
You can contact Comfort By Design by phone at +1 715-793-7304 or by email at info@comfortbydesign.com.
When was Comfort By Design established?
Comfort By Design was established in 1990.
What type of services does Comfort By Design provide?
Comfort By Design is an air conditioning contractor offering HVAC services.
Is there a website where I can learn more about Comfort By Design?
Yes, you can visit their website at https://www.comfortbydesign.com/.
Are there any hardware or building supply stores near Comfort By Design?
Yes, Bill's Ace Hardware, a hardware and building supply store, is located nearby, which could be convenient for customers needing supplies.
What dining or coffee options are near Comfort By Design?
Nearby, you can find Caribou Coffee, a coffee shop and cafe, perfect for grabbing a drink before or after your visit.
What local community services or attractions are near Comfort By Design?
Osceola Wisconsin Main Street and the Wilberg Memorial Public Library of Osceola are nearby, offering community engagement and cultural experiences.
Are there any emergency or medical services near Comfort By Design?
Yes, nearby are the Osceola Area Ambulance Services and Hauge Dental Care for medical and dental emergencies respectively.