Oak Creek Plumbing and Remodeling, based in Oak Creek, WI, is a trusted home improvement & plumbing provider specializing in bathtub and tub installation and bathroom remodeling. We also offer water fixture installation, faucet repair, and leaky faucet repair services. Our experienced team delivers high-quality, reliable solutions that improve both functionality and design. Committed to customer satisfaction, Oak Creek Plumbing and Remodeling provides efficient, durable, and cost-effective services, helping homeowners enhance their bathrooms with precision and care.
Mixed feedback on customer service, with some praising responsiveness and others criticizing follow-up and AI systems.
Quality of Work
Generally positive reviews regarding the quality and efficiency of plumbing work performed.
Pricing Concerns
Several customers expressed dissatisfaction with pricing, citing high costs and lack of upfront disclosure.
Timeliness
Many customers appreciated the promptness of service and timely arrival of technicians.
JS
Joyce Schlachter
6 days ago
5.0
Daryl was very helpful with my garbage disposal issue. Went in the basement to find the pipe that is for the kitchen sink, dishwasher area. Came up with a solution and now have free flowing sink:)
MM
Mary Mainland
Dec 27, 2025
5.0
I reluctantly gave Oak Creek Plumbing a bad review about 6 months ago, after an incredibly bad series of screw-ups and botched communications. I was ready to look for a new company when I received a call from Ed, the customer service representative, who was extremely apologetic and wanted to make things right. I agreed to give them another chance, since I'd also had good service from them in the past. Shortly thereafter, lo and behold, the four toilets in my house all failed at once and needed replacements. My plumber recommended a brand and a model, and they were installed the following week. All went smoothly and I love my new toilets! This recent experience was more like what I had expected from Oak Creek Plumbing. I will continue to use them in the future.
MM
Michael Marchant
Dec 19, 2025
1.0
Horrendously poor follow up. Initial job was handled well (plumbing repair) but I got no help to repair the drywall.
KP
Kayleigh P
Dec 9, 2025
2.0
Have worked with them in the past but could not get past the AI system to book an emergency plumbing appointment. They called back after I hung up but did not like the use of AI receptionists at all. Please go back to having real people answer your calls.
LL
Lynda
Nov 20, 2025
5.0
I ordered a washer dryer delivery from a big box store... they couldn't get my dryer hooked up because they lacked the expertise. I called Oak Creek plumbing because they have done work for me 4 times in the past and Ed has never failed me. Initially the office let me know it wasn't possible to get service so quickly, but a short time later Ed called me and said he could make this work. I got drawn into Black Friday promo, but Ed & Doug saved the day even though I didn't buy appliances from them. They are very loyal to repeat customers..... highly recommended.