Martin's Roofing Dog Inc

Reviews

• MP

  Michelle Prescott

  Jul 7, 2020
  5.0
  Called had a quoted completed and sent in 2 days and work was completed the next week all in one day. Roof looks great! Thank you!!!
• NN

  NikkiPel7

  Nov 20, 2019
  2.0
  2.5 Stars...Had Garage Roof completed. The part that was completed looks good. Just a word of advice to make sure you understand your quote and if it includes the flat part of the roof too. Our big mistake and set aside much more money to be on the safe side. Also they didn't clean up their roofing debris, they left 3 rolls of nails in my driveway under the leaves and shingle pieces. While making the payment; MSR was told about the debris. They offered to come and clean it up but we declined because we were already upset the small slanted roof on the garage was not included with the quote. But what they did do was come a few days later after we paid and picked up a little of the unused material, (which I'm sure we had already paid for). That was bad business. If they had time to return to my property without permission, than they should have picked up the waste without being asked. The communication wasn't the best. Like others stated, I called several times and no answer. I had to call just to get updates and time frames. There was no communication as to when the job would be completed (leaving that trash confused me as to if they were completed). Thank goodness it is not everyday one needs a roof!
• RR

  randy rude

  Nov 14, 2019
  1.0
  Office service needs serious work Cant seem to answer phone ever and never in the office !
• JA

  John Anderson

  Feb 13, 2019
  1.0
  Got an estimate over a week ago and still can't seem to get our roof fixed. calling does nothing, I even showed up at the store and no one is ever there. Not an efficient process and they seemed annoyed when we call.
• JL

  Judy Lawrence

  Aug 29, 2018
  1.0
  We had a small leak in our kitchen ceiling. We called Martin & Sons to come and and take a look for a repair. He came out when he said he would, gave us a verbal quote and said that he would mail a written quote to us. That was on a Thursday. On Saturday, an even worse residual leak began in another area (from an earlier rain 2 days before). I became somewhat frantic and called them back (on Saturday) to see if he could come at take another look. I called at 9am and left a message and was told someone would call me back that day. I called again at 1pm (roof is still leaking) and left another message. She said she would make sure he understood the urgency and that it was the second time I called. I did not receive a call, and no call on Sunday. I tried to call again on Monday, still no call back. And we have yet to receive the written estimate he said he would send. We had every intention of using them to do the repair work, but due to the lack of any contact from them our plan changed. Even if they had called to say 'I'm sorry, we just don't have the manpower to get to it', they would have still had a chance.

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