Business Details
About
Glass & WindowsBathroom Remodeler
American Glass & Window, L.L.C. provides residential, commercial and auto glass services to Elkhorn, WI and Southeastern Wisconsin.
Location
Hours
Reviews
4.6
122 reviews
5 stars
108
4 stars
2
3 stars
2
2 stars
2
1 star
8
What are people saying?
AI-generated from recent customer reviews
Professionalism
Customers consistently praised the professionalism and friendliness of the staff throughout the entire process, from initial consultation to installation.
Quality of Work
The quality of installations and repairs received high marks, with many customers expressing satisfaction with the final results and the efficiency of the work.
Customer Service
While many reviews highlighted excellent customer service, some customers reported issues with communication and handling of complaints, indicating a need for improvement in this area.
Pricing
Customers appreciated the fair and competitive pricing, often noting that American Glass & Window offered better rates compared to larger companies.
- BNBeth NickelsNov 21, 20255.0Professional job they made it really easy for me just to drop off my vehicle and pick it up when it was done. I did my windshield that had a crack off to the far right it’s all fixed now.
- MKMarlene KowalkowskiNov 17, 20255.0Had all new windows installed. It's do nice to see out of the windows. American Glass &Window a great company to work with. Job was done flawlessly. I couldn't be happier with their work.
- KMKathy morganOct 22, 20255.0Very friendly, very nice , answering all questions, on time .
- MLMitch LundryOct 14, 20255.0American glass & window replaced our 60x48 inch Picture window with great efficiency and quality! Through the frustrations of an hold home with original windows, the technicians were polite and well spirited. Price was phenomenal, highly recommended for all Window and glass needs
- DGDonna GalikAug 19, 20255.0In less than 2 weeks a custom shower door was measured, manufactured and installed. It is a beautiful product. Also I received a call to see if it was for them to arrive about 1/2 hour early. From my visit to sales to leaving a review it has been a great experience
Frequently Asked Questions About American Glass & Window, L.L.C.
What types of glass services do you offer?
Our services at American Glass & Window cover a wide spectrum of glass-related needs. We handle residential window repairs, install commercial storefront glass, replace automotive glass, create custom shower doors, install mirrors, craft tabletops, and fit vinyl windows. Our comprehensive offerings are designed to meet various residential and commercial requirements.
Do you offer emergency glass repair?
Yes, we provide round-the-clock emergency glass repair services. Our team is available 24/7 to assist with urgent situations involving broken windows or glass doors in homes, businesses, and vehicles. We'll promptly secure your property and address the issue to ensure your safety and peace of mind.
How long does it take to replace a broken window or glass door?
For standard repairs, we typically complete the work within one to two days. Custom glass orders may require additional time. We keep our clients informed throughout the process and aim to finish all work as efficiently as possible while maintaining high-quality standards.
What areas do you serve?
We primarily serve Elkhorn, WI and the surrounding communities in Walworth County, including Lake Geneva, Delavan, and Whitewater. Our service area also extends to Waukesha and Kenosha Counties, covering a significant portion of Southeastern Wisconsin.
Do you install custom shower doors?
Yes, we specialize in custom glass shower door and enclosure installation. Our team will guide you through the design process to create the perfect solution for your bathroom. We manage the entire installation from initial consultation to final fitting.
Are your estimates free?
We offer free estimates for all our services. To request an estimate, please contact us by phone or fill out our online contact form. We'll be happy to provide you with a detailed quote for your specific glass needs.
What types of glass do you use?
We use a variety of high-quality, durable glass types including tempered, laminated, insulated, and low-E options. The specific type of glass we recommend depends on your individual needs and the particular application. We'll advise you on the best choice for your project.
What should I do if I have a broken window after hours?
If you experience a glass breakage outside of regular business hours, please call our emergency line immediately. We offer 24/7 emergency glass repair services. Our team will secure the area and schedule a full repair as soon as possible to ensure your property's safety.
Can you match existing glass styles or tints for replacements?
We make every effort to match the style, tint, and texture of your existing glass as closely as possible. Whether it's a decorative window or a tinted auto glass panel, our team will work diligently to ensure a seamless look that blends with your current glass installations.
Do you offer mobile glass repair services?
Yes, we provide mobile glass repair and replacement services for both residential and automotive glass needs. Our technicians can come to your home, business, or roadside location to complete the job, offering convenience and efficiency.