Tweet Garot Mechanical f/k/a Certified Inc

Reviews

• JU

  Julie Ulberg

  Dec 28, 2021
  1.0
  Buyer beware!! Never use Certified Inc especially for plumbing issues. Horrible customer service. The Bradford White water heaters have a 6 year warranty but only last 4 if you’re lucky. After water heater went out & were told it was under warranty now 2 months later they invoice us & charge us for the water heater they said was under warranty. Invoice fraud? They made us pay in full upon arrival for $300 to be sure it was covered in full because we paid late for the last one they installed. Why didn’t they make us pay for the water heater then if they didn’t already tell us it was under warranty? “you know they would have”. Talked to the owner & he accused us of trying to get something for nothing and that they never told us it was under warranty. “No sir, we’re still trying to get made whole from our original purchase”. Why would we have gone back to bad customer service & a bad product again if it wasn’t under warranty especially when my husband has installed many in his lifetime? Only licensed plumbers can install these because of the warranty. Now they’re saying every other water heater is covered. Never got any paperwork on warranty & who has ever heard of an every other warranty?! 🤦‍♀️
• MM

  Mackenzie McClelland

  May 7, 2021
  5.0
  They were able to squeeze us in short notice and were able to get us taken care of in a timely manner. Thanks Jason and Josh!
• KK

  Kerry Kincaid

  Feb 25, 2021
  5.0
  On a recent Saturday we opened an upstairs bedroom closet to discover the ceiling had caved in from water damage. The plaster ceiling in our old house had given way, but we couldn't figure out the source. On Monday I called Certified who came to investigate the same day. They came back twice over the next two weeks to help us solve the problem. An excellent service person named Eric, expertly finally found the source AND fixed it. He was professional and friendly, and respected wearing a mask while in our house. Eric is but one of the reasons we will continue to use Certified Plumbing and Heating.
• MB

  matt bialuk

  Nov 15, 2019
  5.0
  UNBELIEVALBLY GOOD SERVICE. These guys helped us out in an emergency and went above and beyond what we expected them to do. I would not look any further if you need someone in this field!!! A++++++++++++++

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