Alpine Aire Heating & Cooling

4.8
467 reviews

About

HVAC ContractorElectricianAir Conditioning ContractorHeating ContractorAir Duct Cleaning ServiceGenerator Service & Repair
Heating and air conditioning contractor offering installation and repair services for residential and commercial properties.

Details

  • Free parking lotAvailable
  • Free street parkingAvailable
  • On-site parkingAvailable
  • Wheelchair accessible entranceAvailable

Location

Alpine Aire Heating & Cooling
1306 Walnut Street, Wenatchee, WA
98801, United States

Hours

Reviews

4.8
467 reviews
5 stars
431
4 stars
10
3 stars
4
2 stars
3
1 star
19

What are people saying?

AI-generated from recent customer reviews

Service Quality

Most customers praised the professionalism, knowledge, and efficiency of the technicians, highlighting their ability to diagnose and resolve issues effectively.

Communication

Customers appreciated the clear communication from both the office staff and technicians, noting timely updates and thorough explanations of services.

Installation Experience

Many reviews mentioned the smooth and professional installation process, with teams being respectful and leaving work areas clean.

Customer Satisfaction

Overall, customers expressed high satisfaction with their experiences, often recommending Alpine Aire for HVAC services.

Negative Experience

A few customers reported issues with billing and service follow-ups, indicating room for improvement in customer service during disputes.
  • LL
    Lindsay Leonhard
    Oct 21, 2025
    1.0
    We have used Alpine Aire a handful of times over the years and they have been okay-ish, but this last time was bad enough that it will be the last. They have been out three times this go round - twice in June (where they did do some work but it didn't resolve the issue) and then we called them out again in September because the issue was still intermittently recurring. At the second visit the technician was fairly confident what the cause of the intermittent issue would be and told my husband that he didn't have the part but he would order it So we were confused when they showed up for the third visit and didn't have the part, but they charged us for the visit ($238) after not really doing anything, so... Yeah. (And each of these times we have to take off work to meet them). So... We'll pay that bill but it's the last time we will ever use them (and honestly the bill is overdue because every time I go to pay it I am so ticked at the poor level of service that they had to call us to collect. Honestly just happy to cause them the inconvenience because they've caused us a lot of it).
  • OC
    O Canty
    Sep 10, 2025
    5.0
    Ismael was great. He checked everything out and answered all of our questions and gave us some pointers regarding the system. You are lucky to have him!!
  • TR
    Tia Ragan
    Aug 28, 2025
    5.0
    They are amazing!! My new system has more air blowing through the home, it’s keeping it cool and is very nice. They guys David and Antonio are respectful and are hard workers I would recommend Alpines services to anyone!
  • SR
    Shawn Robarts
    Aug 25, 2025
    5.0
    Ivan and Antonio were super professional and friendly as they installed our new heatpump. The electrician was also fabulous and knew what he was doing to make the magic happen with the quiet and efficient new heatpump. The team worked hard with genuine smiles and left no mess. Thank you Alpine Aire for sending out an exceptional team!
  • AP
    Adam Prater
    Aug 21, 2025
    5.0
    I had Alpine come out to take a look at the AC unit that was not working correctly at my 90 year old Grandmothers house. Frankie Bastidas arrived right on time, performed great work, was very professional, and communicated what he was doing every step of the way! I am very happy with the service that we received and would recommend Alpine to anyone looking for an HVAC company moving forward, thanks Frankie and thanks Alpine for the A+ Customer service!

Frequently Asked Questions About Alpine Aire Heating & Cooling

What services does Alpine Aire Heating & Cooling provide?

Alpine Aire Heating & Cooling offers installation and repair services for heating and air conditioning in residential and commercial properties.

Where is Alpine Aire Heating & Cooling located?

The business is located at 1306 Walnut Street, Wenatchee, WA 98801, United States.