Paulson's Floor Coverings

4.7
118 reviews

About

Flooring StoreFlooring ContractorCarpet InstallerCarpet Store
Paulson's Floor Coverings is a 4th generation family owned business that has been serving the Portland/Vancouver area since 1921. We provide high quality and great value flooring and countertops with the option of full service installation. We were recently voted Best Flooring Store in Oregon by House Beautiful. Come see us for all your carpet, hardwood, tile, luxury vinyl, laminate, quartz, stone and just about any other flooring or countertop product you can think of.

Location

Paulson's Floor Coverings
7615 E Mill Plain Blvd, Vancouver, WA
98664, United States

Hours

Reviews

4.7
115 reviews
5 stars
103
4 stars
3
3 stars
1
2 stars
1
1 star
7

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the helpfulness and knowledge of staff, particularly Troy and Ron, who provided excellent support throughout the selection and installation process.

Installation Quality

While many reviews highlighted professional and efficient installation, some customers reported issues with workmanship and follow-up on installation problems.

Product Selection

The store is noted for its good selection of flooring options, with many customers expressing satisfaction with the variety available.

Pricing

Several customers found the prices competitive, although some expressed concerns about high costs and lack of price matching.

Communication

Most customers appreciated clear communication regarding scheduling and project updates, although there were a few complaints about follow-through on issues.
  • KL
    Keith L
    Dec 22, 2025
    5.0
    Store had a good selection. Troy was very knowledgeable. Explained areas to compare on the different carpets. Walked us through the process. Came out to measure and worked up solid numbers. Then helped us fit within our budget limits. Great experience. We will definitely be back.
  • SP
    Steve Pratt
    Nov 6, 2025
    5.0
    This was my 2nd experience with Troy Wright & Paulson's. Call me old school, but I'm not real impressed with the new workforce and their apparent lack of sincerity, dedication and listening ability. Troy, on the other hand, has been in the business for "many" years and has proven to be very dedicated to Paulson's. His long term employment there is proof of that. I appreciate his experience and knowledge. He was able to provide insight and experience to me along my journey to select the perfect pad and carpet for me. Troy isn't the only example of a truly quality employee at Paulson's . Danielle, the scheduler was very efficient and easy to work with. Arial, the installer is a true magician. I'm good for now, but I'll be recommending Troy & the Paulson's staff to my friends and family in the future.
  • SB
    Sarah Balduf
    Oct 9, 2025
    5.0
    Troy was SOO helpful. I found them on ChatGPT looking for a specific product that wasn't manufactured anymore. Troy went out of his way to track it down for me and find out it was still available. He was truly a lifesaver!
  • JM
    John Marsh
    Sep 11, 2025
    5.0
    I wanted to drop a quick note and say how wonderful it was to get Troy’s assistance about a week ago. Even though we were purchasing from our builder in North Carolina, Troy helped us find the samples for us to see before our meeting. It was a great help. Thank you
  • VH
    Valerie Humke
    Sep 4, 2025
    5.0
    I need some kind of sun protection for my front porch as the finish is peeling on the door (7 year old house). I’m short and the roof is 10 feet tall; that eliminates many screening systems immediately and there’s no power available. Costco is running a promotion with a local company (Paulson’s). Kathy Havens came out with her bag of tricks and spent the time needed to understand the problems. She came up with something that I think will work; time will tell. Cost was more than I expected, but if my entryway gets ruined, that won’t be cheap to fix. I’m hopeful that it will work and last.

Frequently Asked Questions About Paulson's Floor Coverings

What types of flooring and countertops does Paulson's Floor Coverings offer?

Paulson's Floor Coverings offers carpet, hardwood, tile, luxury vinyl, laminate, quartz, stone, and nearly any other flooring or countertop products you might need.

Does Paulson's Floor Coverings provide installation services?

Yes, they offer full service installation for their flooring and countertop products.