Fox Roofing & Exteriors

3.7
134 reviews

About

Roofing ContractorWindow Installation ServiceGutter Installation ServiceSiding Contractor
Fox Roofing & Exterior is a professional roofing, siding and window company located in Vancouver and Kenniwick, Washington, serving the Pacific Northwest. We are family-owned and customer driven. We seek to provide top-of-the-line replacement and installation services that are not only sustainable, but enhance the beauty of your home for years to come.

Details

  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable
  • Wheelchair accessible seatingAvailable

Location

Fox Roofing & Exteriors
5115 NE 94th Ave. Ste A, Vancouver, WA
98662, United States

Hours

Reviews

3.7
134 reviews
5 stars
83
4 stars
5
3 stars
4
2 stars
4
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor experiences with cold calling and unprofessional behavior from sales representatives.

Communication

While some customers praised the communication during the roofing process, others noted significant issues with follow-up and responsiveness.

Quality of Work

Several reviews highlighted the quality of the roofing installation and the professionalism of the crew, although there were complaints about cleanup and minor issues post-installation.

Respect for Privacy

Numerous customers expressed frustration over persistent cold calls despite requests to be removed from contact lists, indicating a lack of respect for customer privacy.

Overall Satisfaction

While some customers were very satisfied with their roofing projects, others had negative experiences that overshadowed the positive aspects.
  • AH
    Andrew Harris
    3 days ago
    5.0
    Ryan stopped by today and did an extremely thorough check on the life of my roof and also advised that my roof still had a few years life left. I’m blown away by the level of service and honesty. I asked for an estimate anyway and have filed it away because I will 100% come back to Fox to get my roof done when it comes time.
  • BK
    Brenda K
    6 days ago
    5.0
    Eric came out and looked around the house. He was extremely honest about the fact that we needed nothing done!!! I was so appreciative. I would recommend them to anyone. Please give them a call.
  • MF
    Matthew Fried
    Nov 5, 2025
    5.0
    Got my inspection and quote from Sammy jo and I have to give her a shout out. Really awesome and informational experience! Thanks to Jason as well!
  • RR
    Rich
    Sep 17, 2025
    1.0
    I told Fox Roofing (two) several times I wasn’t interested right now due to cancer treatments and financial reasons this year, most likely next year and to please stop calling. Instead, they kept calling multiple times in the same day, ignoring my request. It shows a lack of respect for the customer and very poor record management. Maybe they think persistence is good sales, but it comes across as pushy and tone-deaf. Definitely not how you build trust with potential customers
  • JC
    Josh Coen
    Sep 12, 2025
    1.0
    If door to door sales people arebaf enough now we have people just keep calling you on your phone saying we are in the area do you need roofing or siding. REMOVE MY NUMBER. you know the number I never gave you to call me on

Frequently Asked Questions About Fox Roofing & Exteriors

How do I know if I need a new roof?

A. Shingle Problems • Curling, buckling, missing, or cracked shingles. • Granules in gutters, indicating worn shingles. B. Leaks and Water Damage • Water stains on ceilings/walls. • Sagging roof or mold growth from moisture. C. Age and Roof Structure • Roof age of 20-25 years. • Sunlight visible through roof boards in the attic. D. Flashing and Valleys • Damaged flashing around chimneys or vents. • Worn valleys where water flows off the roof.

Should I repair or replace the roof?

Deciding whether to repair or replace your roof depends on several factors. Here’s how to determine the best course of action: A. Extent of Damage • Minor damage (repair): If the damage is limited to a small area (e.g., a few missing or damaged shingles), repairs may be sufficient for the short term. However, it could indicate signs of potentially bigger problems in the future. • Widespread damage (replace): If there is extensive damage, like many missing shingles, large leaks, or structural issues, a replacement is likely necessary. B. Age of the Roof • Under 15 years old (repair): If your roof is relatively new and in good overall condition, repairing damaged sections is typically more cost-effective. • 20+ years old (replace): Roofs near the end of their lifespan (20–25 years for asphalt shingles) should be replaced rather than repaired. C. Cost Comparison • Repair is less expensive: Repairs are usually cheaper for isolated issues, but if repairs become frequent, they add up. • Replacement is cost-effective long-term: If repair costs are approaching or exceeding 50% of the cost of a new roof, replacement is the better investment. D. Underlying Problems • No underlying damage (repair): If leaks or damage are superficial and there’s no sign of structural issues or rot, repairs should suffice. • Rot or structural damage (replace): If the roof deck, insulation, or supports are compromised, replacing the roof is often necessary to prevent further issues. In general, if damage is minimal or the roof is relatively new, repairs may be adequate. For older roofs or extensive damage, a replacement is the smarter option. A professional inspection can give you a clearer recommendation based on your specific situation.