Business Details
About
Roofing ContractorWindow Installation ServiceGutter Installation ServiceSiding Contractor
Fox Roofing & Exterior is a professional roofing, siding and window company located in Vancouver and Kenniwick, Washington, serving the Pacific Northwest. We are family-owned and customer driven. We seek to provide top-of-the-line replacement and installation services that are not only sustainable, but enhance the beauty of your home for years to come.
Details
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingAvailable
Location
Hours
Reviews
3.7
139 reviews
5 stars
88
4 stars
5
3 stars
4
2 stars
4
1 star
38
What are people saying?
AI-generated from recent customer reviews
Quality Workmanship
Many customers praised the quality of the roofing and siding work, noting that the installations were done efficiently and with great attention to detail.
Professionalism
Several reviews highlighted the professionalism and friendliness of the staff, including the installation crew and customer service representatives.
Communication Issues
There were numerous complaints about poor communication, particularly regarding follow-ups and scheduling, which led to frustration among customers.
Aggressive Sales Tactics
A significant number of reviews criticized the company's persistent cold calling and aggressive sales tactics, which many found disrespectful and intrusive.
Customer Service Concerns
While some customers reported positive experiences, others expressed dissatisfaction with customer service, citing rudeness and unprofessional behavior from staff.
- TTTami5 days ago5.0The owner is very accommodating of the homeowners needs. I highly recommend them.
- CHclarissa highfill5 days ago5.0Shane made the process as seamless as possible. Evan and Shane explained the process in great detail. The workmanship was fantastic. The team who did the work was on time and worked until late and cleaned up after their work. Extremely happy with the whole process.
- RHRobert HarmsJan 2, 20265.0We hired Fox Roofing to put on Hardie board and cedar shake siding on our house, and they really exceeded our expectations. We’ve used them before—five years ago for our roof—and they’ve been great both times. The crew is super skilled, thorough, and clearly takes pride in their work. They were friendly, respectful, and listened carefully to what we wanted. Overall, they’re very professional. This winter was pretty rough—cold, wet weather—and they still worked hard through it, even around the holidays, to get everything done in a timely manner. The siding looks fantastic, and even though it’s a pricey material, we feel like we got great value for what we paid. After they finished, we felt really good about the whole experience. We’ve hired them twice now, and we’d definitely hire them again if we need more work done. We highly recommend Fox Roofing—they’re top-notch.
- JJJessicaDec 6, 20255.0Very friendly, honest, and professional!
- AHAndrew HarrisNov 21, 20255.0Ryan stopped by today and did an extremely thorough check on the life of my roof and also advised that my roof still had a few years life left. I’m blown away by the level of service and honesty. I asked for an estimate anyway and have filed it away because I will 100% come back to Fox to get my roof done when it comes time.
Frequently Asked Questions About Fox Roofing & Exteriors
How do I know if I need a new roof?
A. Shingle Problems
• Curling, buckling, missing, or cracked shingles.
• Granules in gutters, indicating worn shingles.
B. Leaks and Water Damage
• Water stains on ceilings/walls.
• Sagging roof or mold growth from moisture.
C. Age and Roof Structure
• Roof age of 20-25 years.
• Sunlight visible through roof boards in the attic.
D. Flashing and Valleys
• Damaged flashing around chimneys or vents.
• Worn valleys where water flows off the roof.
Should I repair or replace the roof?
Deciding whether to repair or replace your roof depends on several factors. Here’s how to determine the best course of action:
A. Extent of Damage
• Minor damage (repair): If the damage is limited to a small area (e.g., a few missing or damaged shingles), repairs may be sufficient for the short term. However, it could indicate signs of potentially bigger problems in the future.
• Widespread damage (replace): If there is extensive damage, like many missing shingles, large leaks, or structural issues, a replacement is likely necessary.
B. Age of the Roof
• Under 15 years old (repair): If your roof is relatively new and in good overall condition, repairing damaged sections is typically more cost-effective.
• 20+ years old (replace): Roofs near the end of their lifespan (20–25 years for asphalt shingles) should be replaced rather than repaired.
C. Cost Comparison
• Repair is less expensive: Repairs are usually cheaper for isolated issues, but if repairs become frequent, they add up.
• Replacement is cost-effective long-term: If repair costs are approaching or exceeding 50% of the cost of a new roof, replacement is the better investment.
D. Underlying Problems
• No underlying damage (repair): If leaks or damage are superficial and there’s no sign of structural issues or rot, repairs should suffice.
• Rot or structural damage (replace): If the roof deck, insulation, or supports are compromised, replacing the roof is often necessary to prevent further issues. In general, if damage is minimal or the roof is relatively new, repairs may be adequate. For older roofs or extensive damage, a replacement is the smarter option. A professional inspection can give you a clearer recommendation based on your specific situation.
What factors determine the cost of a new roof?
The cost of a new roof depends on several factors, including the size of your home, the type of roofing materials, the pitch of the roof, the number of layers, and the complexity of the installation. Additional factors, such as local labor rates, permits, and any necessary underlayment or ventilation upgrades, can also affect the overall cost. To get a personalized estimate, we recommend scheduling a consultation with Fox Roofing.
What is the cost of installing new windows?
The cost of installing new windows varies depending on the size, type, and material of the windows. For a more accurate estimate, we recommend scheduling a free consultation with Fox Roofing.
What type of windows should I choose for my home?
The best window type depends on your home’s style, climate, and personal preferences. At Fox Roofing, we offer a variety of options, including double-hung, casement, and bay windows, to fit your needs.
How energy-efficient are these windows?
Our windows are designed with energy efficiency in mind, featuring options that meet Energy Star standards. New windows can help improve insulation, reduce drafts, and lower your energy bills.
What are the best types of siding for my home?
The best siding depends on your home’s architectural style, climate, and maintenance preferences. Popular options include vinyl, fiber cement, and wood, each offering different benefits in terms of durability, appearance, and upkeep. Fiber cement has been shown to be the best long-term investment.
How long does the new siding installation take?
The time required for siding installation varies depending on the size of your home and the type of siding chosen. On average, it can take anywhere from a few days to a couple of weeks.
How do I maintain my new siding?
Siding maintenance depends on the material. Vinyl siding requires occasional cleaning, while wood siding may need painting or staining over time. Regular inspections and cleaning can help prolong the life of your siding.
How can I tell if my roof needs to be replaced?
You should consider replacing your roof if you have curling, buckling, missing, or cracked shingles; granules in gutters; water stains or leaks; roof age of 20-25 years; visible sunlight through attic roof boards; or damaged flashing and valleys.
When should I repair my roof versus replacing it?
Minor damage like a few damaged shingles may only require repair, especially if the roof is under 15 years old and in good condition. Extensive damage, age over 20 years, or structural issues usually mean replacement is necessary.
What factors affect the cost of a new roof installation?
Roof size, roofing materials, pitch, number of layers, installation complexity, local labor rates, permits, and upgrades to underlayment or ventilation impact the cost. Schedule a consultation with Fox Roofing for an estimate.
What types of windows do you install?
We offer double-hung, casement, and bay windows, tailored to your home's style, climate, and preferences.
Are your windows energy efficient?
Yes, our windows meet Energy Star standards and help improve insulation, reduce drafts, and lower energy bills.
What siding options do you provide and how long does installation take?
Popular siding options include vinyl, fiber cement, and wood, each with different benefits. Installation time varies with home size and siding type, typically from a few days to a couple of weeks.
How should I maintain my new siding?
Maintenance depends on siding material: vinyl siding requires occasional cleaning, wood siding needs painting or staining over time, and regular inspections help prolong lifespan.
What are your standard business hours and do you offer extended hours?
We are open Monday to Friday from 9:00 AM to 6:00 PM, and offer extended hours by appointment.
Where is Fox Roofing & Exteriors located and what payment methods do you accept?
Our office is located at 5115 NE 94th Ave. Ste A, Vancouver, WA 98662. We accept American Express, Cash, Discover, Financing options, MasterCard, and Visa.
What nearby places can I visit before or after my appointment at Fox Roofing & Exteriors?
Nearby you can visit CheeseButta, a pizza restaurant and cheese shop, or relax at All For You Massage spa. For convenience, EM ExtraMile offers fast food and a convenience store. These locations provide opportunities to grab a meal or unwind around your visit.