Fox Roofing & Exterior is a professional roofing, siding and window company located in Vancouver and Kenniwick, Washington, serving the Pacific Northwest. We are family-owned and customer driven. We seek to provide top-of-the-line replacement and installation services that are not only sustainable, but enhance the beauty of your home for years to come.
Many customers reported poor experiences with cold calling and unprofessional behavior from sales representatives.
Communication
While some customers praised the communication during the roofing process, others noted significant issues with follow-up and responsiveness.
Quality of Work
Several reviews highlighted the quality of the roofing installation and the professionalism of the crew, although there were complaints about cleanup and minor issues post-installation.
Respect for Privacy
Numerous customers expressed frustration over persistent cold calls despite requests to be removed from contact lists, indicating a lack of respect for customer privacy.
Overall Satisfaction
While some customers were very satisfied with their roofing projects, others had negative experiences that overshadowed the positive aspects.
AH
Andrew Harris
3 days ago
5.0
Ryan stopped by today and did an extremely thorough check on the life of my roof and also advised that my roof still had a few years life left. I’m blown away by the level of service and honesty. I asked for an estimate anyway and have filed it away because I will 100% come back to Fox to get my roof done when it comes time.
BK
Brenda K
6 days ago
5.0
Eric came out and looked around the house. He was extremely honest about the fact that we needed nothing done!!! I was so appreciative. I would recommend them to anyone. Please give them a call.
MF
Matthew Fried
Nov 5, 2025
5.0
Got my inspection and quote from Sammy jo and I have to give her a shout out. Really awesome and informational experience! Thanks to Jason as well!
RR
Rich
Sep 17, 2025
1.0
I told Fox Roofing (two) several times I wasn’t interested right now due to cancer treatments and financial reasons this year, most likely next year and to please stop calling. Instead, they kept calling multiple times in the same day, ignoring my request. It shows a lack of respect for the customer and very poor record management. Maybe they think persistence is good sales, but it comes across as pushy and tone-deaf. Definitely not how you build trust with potential customers
JC
Josh Coen
Sep 12, 2025
1.0
If door to door sales people arebaf enough now we have people just keep calling you on your phone saying we are in the area do you need roofing or siding. REMOVE MY NUMBER. you know the number I never gave you to call me on
Frequently Asked Questions About Fox Roofing & Exteriors
How do I know if I need a new roof?
A. Shingle Problems
• Curling, buckling, missing, or cracked shingles.
• Granules in gutters, indicating worn shingles.
B. Leaks and Water Damage
• Water stains on ceilings/walls.
• Sagging roof or mold growth from moisture.
C. Age and Roof Structure
• Roof age of 20-25 years.
• Sunlight visible through roof boards in the attic.
D. Flashing and Valleys
• Damaged flashing around chimneys or vents.
• Worn valleys where water flows off the roof.
Should I repair or replace the roof?
Deciding whether to repair or replace your roof depends on several factors. Here’s how to determine the best course of action:
A. Extent of Damage
• Minor damage (repair): If the damage is limited to a small area (e.g., a few missing or damaged shingles), repairs may be sufficient for the short term. However, it could indicate signs of potentially bigger problems in the future.
• Widespread damage (replace): If there is extensive damage, like many missing shingles, large leaks, or structural issues, a replacement is likely necessary.
B. Age of the Roof
• Under 15 years old (repair): If your roof is relatively new and in good overall condition, repairing damaged sections is typically more cost-effective.
• 20+ years old (replace): Roofs near the end of their lifespan (20–25 years for asphalt shingles) should be replaced rather than repaired.
C. Cost Comparison
• Repair is less expensive: Repairs are usually cheaper for isolated issues, but if repairs become frequent, they add up.
• Replacement is cost-effective long-term: If repair costs are approaching or exceeding 50% of the cost of a new roof, replacement is the better investment.
D. Underlying Problems
• No underlying damage (repair): If leaks or damage are superficial and there’s no sign of structural issues or rot, repairs should suffice.
• Rot or structural damage (replace): If the roof deck, insulation, or supports are compromised, replacing the roof is often necessary to prevent further issues. In general, if damage is minimal or the roof is relatively new, repairs may be adequate. For older roofs or extensive damage, a replacement is the smarter option. A professional inspection can give you a clearer recommendation based on your specific situation.
What factors determine the cost of a new roof?
The cost of a new roof depends on several factors, including the size of your home, the type of roofing materials, the pitch of the roof, the number of layers, and the complexity of the installation. Additional factors, such as local labor rates, permits, and any necessary underlayment or ventilation upgrades, can also affect the overall cost. To get a personalized estimate, we recommend scheduling a consultation with Fox Roofing.
What is the cost of installing new windows?
The cost of installing new windows varies depending on the size, type, and material of the windows. For a more accurate estimate, we recommend scheduling a free consultation with Fox Roofing.
What type of windows should I choose for my home?
The best window type depends on your home’s style, climate, and personal preferences. At Fox Roofing, we offer a variety of options, including double-hung, casement, and bay windows, to fit your needs.
How energy-efficient are these windows?
Our windows are designed with energy efficiency in mind, featuring options that meet Energy Star standards. New windows can help improve insulation, reduce drafts, and lower your energy bills.
What are the best types of siding for my home?
The best siding depends on your home’s architectural style, climate, and maintenance preferences. Popular options include vinyl, fiber cement, and wood, each offering different benefits in terms of durability, appearance, and upkeep. Fiber cement has been shown to be the best long-term investment.
How long does the new siding installation take?
The time required for siding installation varies depending on the size of your home and the type of siding chosen. On average, it can take anywhere from a few days to a couple of weeks.
How do I maintain my new siding?
Siding maintenance depends on the material. Vinyl siding requires occasional cleaning, while wood siding may need painting or staining over time. Regular inspections and cleaning can help prolong the life of your siding.
How can I tell if my roof needs to be replaced?
You should consider replacing your roof if you have curling, buckling, missing, or cracked shingles; granules in gutters; water stains or leaks; roof age of 20-25 years; visible sunlight through attic roof boards; or damaged flashing and valleys.
When should I repair my roof versus replacing it?
Minor damage like a few damaged shingles may only require repair, especially if the roof is under 15 years old and in good condition. Extensive damage, age over 20 years, or structural issues usually mean replacement is necessary.
What factors affect the cost of a new roof installation?
Roof size, roofing materials, pitch, number of layers, installation complexity, local labor rates, permits, and upgrades to underlayment or ventilation impact the cost. Schedule a consultation with Fox Roofing for an estimate.
What types of windows do you install?
We offer double-hung, casement, and bay windows, tailored to your home's style, climate, and preferences.
Are your windows energy efficient?
Yes, our windows meet Energy Star standards and help improve insulation, reduce drafts, and lower energy bills.
What siding options do you provide and how long does installation take?
Popular siding options include vinyl, fiber cement, and wood, each with different benefits. Installation time varies with home size and siding type, typically from a few days to a couple of weeks.
How should I maintain my new siding?
Maintenance depends on siding material: vinyl siding requires occasional cleaning, wood siding needs painting or staining over time, and regular inspections help prolong lifespan.
What are your standard business hours and do you offer extended hours?
We are open Monday to Friday from 9:00 AM to 6:00 PM, and offer extended hours by appointment.
Where is Fox Roofing & Exteriors located and what payment methods do you accept?
Our office is located at 5115 NE 94th Ave. Ste A, Vancouver, WA 98662. We accept American Express, Cash, Discover, Financing options, MasterCard, and Visa.
What nearby places can I visit before or after my appointment at Fox Roofing & Exteriors?
Nearby you can visit CheeseButta, a pizza restaurant and cheese shop, or relax at All For You Massage spa. For convenience, EM ExtraMile offers fast food and a convenience store. These locations provide opportunities to grab a meal or unwind around your visit.