South West Plumbing, Heating, Air, & Electric

Reviews

• TS

  tom smith

  Nov 16, 2025
  1.0
  South west plumbing wanted to charge me 9k for the purchase and installation of a hot water heater. I called another company for a quote, same water heater and installation cost $2800.00 these guys suck. Also got a quote a few years back for fixing a Y connection on my sewer line they wanted 13k it took another company 2 hours and I think it was around 1800.00 to fix it. I wouldn't recommend this company to my worst enem
• FK

  Forrest Koran

  Nov 13, 2025
  1.0
  Predatory price gouging I had a stuck water shutoff and they quoted $2,100 to replace it, with a upsell/price anchor option at $5,200. I had an independent guy out the next day to replace it for $827. It took the independent guy 90 minutes of work to complete the repair They weren’t upfront about pricing. The person on the phone wasn’t willing to give a ballpark estimate. The service tech spent about 30 minutes talking up how difficult the job was going to be before silently revealing the quote on his iPad screen. By contrast the independent guy provided a quote via email after I sent a photo. In the end I’m glad I didn’t take out a 15 year loan to pay 2-6x the market rate for a basic (but urgent) repair
• JI

  James Ito

  Nov 11, 2025
  5.0
  We had Taylor Child from South West Heating come out to give us an estimate for a heat pump installation, and he was fantastic. Taylor was courteous, professional, and very patient in explaining all the options. He took the time to walk us through the process and answered every question clearly. He made everything easy to understand and never made us feel rushed or pressured. It’s refreshing to work with someone who genuinely cares about helping you make the right choice. Taylor is a great representation of South West!
• CC

  Cricket Cricket

  Nov 6, 2025
  5.0
  We want to express our thanks to South West. This company was great to work with from start to finish. Quick to service the installment of a new furnace and heat pump for my parent's home. From the start, meeting with a knowledgeable, kind, trustworthy person, "Mike Sigafoos" diagnoses the problems and gives all the options of getting an efficient heating system that makes sense. His availability to communicate through the duration of completion was outstanding. Even during his busy days, he always took the time to answer any questions in a timely manner. He made us feel that he cared about his integrity and valued us as customers. Thanks, Mike! Then, finishing with "Branden," the lead job installer, his helper, and the electrician. All very nice people! The whole team worked well together and finished everything in one day. There happened to be some trouble shooting involved that took more time than expected. I have to say that we were so impressed with "Brandon" who really cared and put his whole heart and persistence into getting the problem under control before leaving with his nice helper. They both stayed till 11:30 PM that night to make sure the system worked correctly and that my parent's home was warm and cozy before they left. The caring and kindness and persistence that Brandon displayed was so appreciated. Thank you Brandon! I would highly recommend South West for any of the services they provide. Heat, Air, and plumbing.
• RW

  Rebecca Webb

  Oct 29, 2025
  5.0
  From start to finish, we had a wonderful experience with Southwest. Our first impression, Patrick, was knowledgeable, kind, attentive, informative, and about as warm you can get for a Sales rep! He took his time to walk us through our options, making sure we knew what questions to ask the other companies we were vetting at the same time. *Another company HAD left a few things out during their presentation, so we were glad we had talked to Patrick first.* Itt really felt like Patrick heard us, our priorities, our wishlist, etc., worked with us and our budget. He felt more like a friend and instantly bridged trust with us. He even helped us replace an embarrassingly old filter, which we all had a laugh about. Upon commmiting to the project, Southwest fit us into their schedule within one week, and the installation went seamlessly. Three technicians came to make sure that everything went to plan. They turned our small closet space (that houses our new furnace) into what feels like a much larger space with some very clever alterations of some venting tubes. The vent cleaning crew left the space neatly cleaned up. Finally, the admin Team were extremely prompt and informative, and they coordinated the permit sign offs- giving us peace of mind. Every department deserves kudos at this company. If I had to do it all over again, I 1000% would.

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