Business Details
About
PlumberSewer & Drain CleaningEmergency PlumbersWater Heater Service
American Mains And Drains, LLC, we’re a local, family-owned business that takes pride in our commitment to care, professionalism, and equality. With over 10 years of hands-on experience, our work speaks for its quality. Our transparent and fair pricing makes us the preferred choice for homeowners seeking reliable drainage service in Puyallup, WA, and the lower Horseshoe of the Puget Sound area. Our licensed team, known for its friendly approach, is always ready to assist. No matter what plumbing issues you’re dealing with, our local plumber will be there to save the day. Turn to us for plumbing services today. Call American Mains and Drains LLC at (253) 523-0374 for a dependable, family-oriented plumbing company.
Details
- Mobile paymentsAvailable
- Cash onlyNot available
Location
American Mains And Drains LLC
16425 90 Avenue Court East, Puyallup, WA
98375, United States
Hours
Reviews
5.0
269 reviews
5 stars
266
4 stars1
3 stars0
2 stars1
1 star1
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the professionalism, friendliness, and transparency of the staff, highlighting their willingness to explain issues and solutions.
Pricing Concerns
Some customers expressed dissatisfaction with perceived high prices for services, feeling taken advantage of, while others found the pricing reasonable and fair.
Response Time
The business received positive feedback for their prompt response times and ability to schedule same-day service.
Quality of Work
Overall, customers reported high satisfaction with the quality of work performed, noting efficiency and thoroughness in repairs.
- JPJolynn Pitts2 days ago5.0Jake came out on a Saturday identified and fixed our problem quickly. Helped us with insurance questions. Good price. I'd definitely recommend.
- MGMichael GrayJan 2, 20265.0AMD did fantastic work, and were great To work with. Great communication and helped me understand what was needed to be done. Absolutely recommend them
- BFBryson FilmsDec 27, 20255.0American mains and drains came to my house because there was a clog in the line and the toilet had backed up. They were on time, got right to work and all at an affordable rate. 5/5 WILL HIRE AGAIN Thank you Matt
- TKTravis KearinDec 18, 20252.0I had 2 leaking hose bibs on my house that had been bothering me for a bit. I called this company because they used to be a small family owned business and I liked that. Something has changed and now they operate like every other home service company and try to gouge every customer for as much as possible. They came out and replaced 2 hose bibs for me. The guy was friendly, but when he showed me the price it was around $1300. I am not a plumber, but I have fixed many plumbing related things in the past. I told him that the price seems very high and I asked if there was anything he could do. He explained that these parts are very expensive, not available at home depot and it is a very skilled job etc. I felt guilty for calling them out to the house and then wanting to not use them since the guy was nice. So I reluctantly said ok. I was a little shocked when he was done in less than 15 minutes including running my credit card for payment. I realize that I am paying for an end result, not an hourly rate, but it just confirmed that it was not the big job he was implying it was. After he left, I just felt taken advantage of. I looked at the part numbers on the hose bibs and checked the local plumbing supply house. They were $55 each. Also, the next time I went to use each of the hose bibs I noticed that neither one of them was mounted securely to the wall. To be fair, my house is a 1995 and the trim board is softer than a new one would be, but bigger screws would have done the job. I normally don't go on google and complain, but every time I use my hose, I get that feeling of being taken advantage of and I want to spare someone else that situation. When they sent me yet another review request email months after the service, I decided to take them up on it this time. It is just a shame that all of the small home service businesses have been bought up by investors and they have lost their care for their customers. In the future when I need a plumbing service of any kind, I will not be calling these guys for fear of needing a loan to cover the repair. I will be searching hard for the guy out there who is trying to earn an honest living and not 1-2 days pay on a 15 minute job.
- SSSean SchwerdtfegerDec 10, 20255.0I contacted Matt after the rains caused my basement to flood with about 3’ of water. He offered to come out and drain my basement for a very reasonable price. However, since I’m also in the trades, he offered me a DIY solution to resolve the issue on my own. That’s what I did and saved myself a few bucks. He didn’t have to do that. The next day he called me back to check up on how everything went. Above and beyond customer service as I wasn’t even technically a customer of theirs yet. However, I will be hiring him to do the work needed to prevent any further floods into my basement. Really stand up kind of business
Frequently Asked Questions About American Mains And Drains LLC
How do I unclog my sink or toilet?
You can try using a plunger or a drain snake. If those don’t work, it’s best to call in a professional plumber.
How often should I have my pipes inspected and cleaned?
It’s recommended to have pipes inspected and cleaned every 2-3 years to prevent build-up and potential clogs.
Do you offer emergency plumbing services?
Yes, we offer 24/7 emergency plumbing services for urgent issues.
Can you repair or replace my water heater?
Yes, we can repair or replace your water heater depending on the extent of the damage or the age of the unit.
How can I prevent frozen pipes during winter?
You can wrap exposed pipes with insulation, keep a steady flow of water running through pipes, and keep your home temperature above 55°F.
What should I do if I have a leaky faucet?
You should turn off the water to the faucet, disassemble the faucet, and replace any damaged parts or washers.
Can you install a new toilet or shower?
Yes, we can install new toilets and showers and provide recommendations on the best types for your home.
How do I know if I have a gas leak?
You may smell a foul odor or hear hissing sounds near your gas lines. It’s important to evacuate your home immediately and call a professional plumber.
Can you help repair or replace my sump pump?
Yes, we can inspect and repair your current sump pump or replace it if necessary.
Why is my water pressure low and how can I fix it?
Low water pressure can be caused by several factors including clogs, damaged pipes, or faulty valves. A plumber can diagnose and fix the issue.
How do I unclog my sink or toilet?
You can try using a plunger or a drain snake. If those don’t work, it’s best to call in a professional plumber.
How often should I have my pipes inspected and cleaned?
It’s recommended to have pipes inspected and cleaned every 2-3 years to prevent build-up and potential clogs.
Do you offer emergency plumbing services?
Yes, American Mains And Drains LLC offers 24/7 emergency plumbing services for urgent issues.
Can American Mains And Drains LLC repair or replace my water heater?
Yes, they can repair or replace your water heater depending on the extent of the damage or the age of the unit.
What are the business hours of American Mains And Drains LLC?
They are open Monday through Friday from 8:00 AM to 5:00 PM, and closed on weekends.
What payment options does American Mains And Drains LLC accept?
They accept American Express, cash, check, Discover, invoice, Mastercard, and Visa.
Where is American Mains And Drains LLC located?
Their address is 16425 90 Avenue Court East, Puyallup, WA 98375, USA.
What services does American Mains And Drains LLC offer?
They provide emergency plumbing, residential plumbing, garbage disposals, water lines, water filtration, and water heaters services.
Which nearby places can help customers find American Mains And Drains LLC?
Nearby places like Rainier Dumpster Rental and Gemclub Home Owners Association can be reference points when visiting American Mains And Drains LLC.
What local amenities are near American Mains And Drains LLC to check out before or after a visit?
You might enjoy visiting South Hill Winery for an American restaurant experience or browsing at RadioShack electronics store.
Are there childcare options near American Mains And Drains LLC for visiting families?
Yes, nearby childcare and preschools include La Petite Academy, La Petite of Gem Heights, and Sunny Hill Child Care and Preschool.