Business Details
About
HVAC ContractorAir Duct Cleaning Service
AirBest Home Services & Duct Cleaning provides duct work, sealing and cleaning, dryer vent cleaning, heat pump installation, AC installation, gas furnace installation, and ductless mini-split installation services to the Puyallup, WA area.
Location
Hours
Reviews
5.0
301 reviews
5 stars
298
4 stars0
3 stars0
2 stars0
1 star3
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, professional, and knowledgeable staff, particularly highlighting Tim's exceptional service.
Communication
Many reviews noted excellent communication throughout the process, from initial estimates to follow-up after service.
Quality of Work
The quality of service was frequently commended, with technicians demonstrating thoroughness and attention to detail in their work.
Timeliness
Customers appreciated the punctuality of the technicians, who arrived on time and completed jobs efficiently.
Pricing
While many found the pricing competitive and reasonable, a few noted that some services felt a bit pricey.
- RCR Chapman2 days ago5.0The owner and crew did an excellent job installing a new HVAC system in my home. Their efficiency and communication were especially impressive.
- JCJosh Congdon5 days ago5.0Tim came out to my house for a duct cleaning service. He showed up 15 min prior, had a great attitude and took the time to go into my crawlspace to troubleshoot my system not producing enough air out of 1 register. I will use them for my annual inspections and any HVAC work I need to get done.
- KKKym KnudsonNov 14, 20255.0I've worked with Airbest for duct cleaning a few times and now a new furnace install. Kristen in the office is always pleasant and Ben, the estimator, is professional and very informative. You get a full report on your home to confirm the system size you need. Great people, great workmanship, and great pricing. You really can't beat that these days.
- SBSharon BumanOct 23, 20255.0Tim Hoon was very polite & thorough finding out the problem w/HVAC system & went up & beyond making sure that everything was working properly & clean when he finished the job. I would highly recommend Air Best & will definitely use them in the future if needed. Thank you, Tim.
- VBValan BrownOct 19, 20255.0The owner Jason is amazing, another company totally botched a heat pump install and AirBest fixed it at a reasonable price, guaranteed the work, and made good on the guarantee, even though another issue came up later that was purposely hidden by the other company and was very hard to find
Frequently Asked Questions About AirBest Home Services
Do you offer free estimates?
Yes, AirBest Home Services provides complimentary estimates for all our services.
Do you have any offers or deals?
We offer a 10% discount for first responders and military personnel. Additionally, customers receive a complimentary duct cleaning service with any new whole system installation.
What will the cost of my system be?
The cost of your system depends on various factors specific to your home. To provide an accurate quote, we need to conduct a free in-home consultation, as different home layouts affect heat flow differently.
Describe a recent project you fondly remember. How long did it take?
We recently completed a comprehensive system replacement for a client, including ductwork. The project involved installing a new Mitsubishi Hyper Heat Air-Handler/Heat Pump and custom-made metal ductwork. We also added a new return upstairs to improve summer comfort. The result was the most comfortable living space the homeowners had experienced in their 20 years of residence.
How did you get started doing this type of work?
Our owner entered the HVAC industry after serving in the Army National Guard. Over the past 17 years, he has continually expanded his knowledge and adapted to industry changes. At AirBest, we believe in ongoing learning and constantly seek innovative approaches to achieve our objectives. We take pride in our comprehensive and helpful approach to service.
What advice would you give a customer looking to hire a provider in your area of work?
We recommend seeking reputable dealers who are genuinely committed to improving your home. It's important to find a company that tailors solutions to your specific needs and works within your budget, rather than one that prioritizes maximizing spending.
What education and/or training do you have that relates to your work?
At AirBest, we prioritize ongoing education and training. Our team holds over 20 certificates in HVAC expertise, covering various aspects of the industry including refrigerant changes, utility rebates, and precise sizing calculations. This commitment to continuous learning ensures we consistently deliver high-quality work.
What is your typical process for working with a new customer?
Our process begins with a home visit to discuss options and ideas. After taking precise measurements, we provide a comprehensive cost estimate for the entire project. Once you select the ideal system for your home, we offer customized financing options to suit your needs. Our goal is to ensure exceptional results and customer satisfaction from the initial contact to the final installation.
What questions should customers think through before talking to professionals about their project?
Customers should consider their comfort issues, energy efficiency goals, current HVAC system type, budget, maintenance plans, zoning needs, indoor air quality concerns, and the cooling and heating load requirements of their home. It's also helpful to think about preferences for eco-friendly or smart features, and any specific airflow challenges in the space.
Do you offer free estimates for your HVAC services?
Yes, AirBest Home Services provides complimentary estimates for all their services.
Are there any discounts or special offers available?
Customers receive a 10% discount if they are first responders or military personnel, plus a complimentary duct cleaning service with any new whole system installation.
How do you determine the cost of a new HVAC system for my home?
The cost varies depending on your home's specific layout and heat flow characteristics; a free in-home consultation is performed to provide an accurate quote.
What brands of HVAC systems do you work with?
AirBest Home Services works with Mitsubishi, Bosch, Amana, American Standard, Trane, Daikin, and Hisense.
What areas do you serve?
We provide services throughout South King County, Pierce County, North Thurston County, Kitsap County, and the cities of Gig Harbor, Bremerton, Fox Island, and Silverdale in Washington.
Where is AirBest Home Services located and what are your hours?
We are located at 210 N Meridian, Puyallup, WA 98371. Our regular hours are Monday through Friday from 7:00 AM to 6:00 PM, with Saturday service available by appointment only and closed on Sundays and holidays.
What nearby businesses could I visit before or after my appointment with AirBest Home Services?
You might enjoy dining at nearby restaurants like Weenie Genie or Meridian Cafe, relax at local spas such as Brick-Stone Massage of Puyallup, or shop at The Charming Co. and Something Blue Bridal Boutique.
Are there any nearby real estate or property management offices if I am moving to the area?
Yes, nearby you will find Real Property Management Today and Smart Pad Property Management, which can assist with property rental and management needs.
Can visitors combine their HVAC service visit with local wellness or beauty appointments?
Certainly! Nearby options include Ellis Chiropractic for health services, Curl Up & Dye Hair Co. and Salon ish for hair styling, and Align Aesthetic Lounge for medical spa treatments.
What payment options does AirBest Home Services accept?
We accept American Express, cash, check, Discover, Mastercard, Visa, and offer financing options for your convenience.