Business Details
About
ElectricianGenerator Shop
Electrical/Mechanical contractors providing generator installation, service, and maintenance. Electrical contractors for home electrical vehicle charging needs.
Details
- Requires appointmentAvailable
- Onsite servicesNot available
Location
Hours
Reviews
4.8
578 reviews
5 stars
528
4 stars
23
3 stars5
2 stars2
1 star
20
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the professionalism, knowledge, and efficiency of the technicians during installation and maintenance.
Communication
Customers appreciated clear and timely communication throughout the process, although some reported issues with responsiveness.
Installation Experience
Overall, the installation process was described as smooth and well-executed, with technicians being punctual and respectful of the property.
Customer Satisfaction
While many reviews were positive, there were notable complaints regarding misdiagnosis of issues and poor follow-up service.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, citing high costs for service calls and parts that were not necessary.
- RRRamirezDec 15, 20251.0This Washington Generators driver almost hit 2 pedestrians at Walmart in Renton around 2pm on Monday 12/15/25. Then they sped away and continued to drive erratically. One of the pedestrians stumble backwards to avoid getting hit, they fell on the ground and was injured. I followed the driver and took a photo of their license plate (see the attached photo), but they got away before the police could get there. Afterwards I helped the pedestrians file a police report. Please get in touch with Renton police if you see this blue van with plate number CRU3729. Shame on Washington Generators for employing irresponsible wreckless drivers.
- JJJeffrey JaenickeDec 12, 20255.0The technician that came to our house was outstanding! Very knowledgeable, efficient, and was able to resolve our problem.
- JFJanay FloydDec 2, 20255.0Installation went great. Smooth process ordering from them along with them communicating with Costco for my Costco Card. Technicians were very professional, provided information and reviewed the process.
- PCPamela CraigDec 2, 20255.0The crew arrived promptly for our maintenance appointment and gave us a thorough check list of what they had done. This generator was a life saver when our power went out while we were on vacation!
- KHKen HeckerNov 14, 20251.0My experience with Washington Generators was extremely disappointing. I hired them in June to diagnose a generator that wouldn’t start. After three months, multiple visits, and over $750 spent on parts they told me to replace, the generator was still not fixed. Their technicians misdiagnosed the issue three different times (starter motor, control board, starter relay), none of which were actually the problem. Basic testing could have confirmed this before recommending I buy parts. I also had two same-day appointment cancellations, and my calls later went unanswered. I eventually sent a detailed refund request, but the company never responded. I had to dispute the charges through my bank — Washington Generators tried to block the refund, but I ultimately won. In the end, I did get my refund, but not the $750 wasted on unnecessary parts or the time lost dealing with this company. Based on my experience, I cannot recommend Washington Generators.
Frequently Asked Questions About Washington Generators LLC
What types of services does Washington Generators LLC provide?
They specialize in generator installation, service, and maintenance, as well as home electrical vehicle charging installations.
Which brands does Washington Generators LLC offer or work with?
They work with Generac Generators, Kohler Generators, Tesla WallConnectors, SPAN, Ford Lightning, and Sunrun Solar.
What are the business hours of Washington Generators LLC?
They are open Monday to Friday from 8:30 AM to 4:30 PM and closed on weekends.
Where is Washington Generators LLC located?
Their address is 8901 S. 228th Street, Kent, WA 98031, USA.
Does Washington Generators LLC offer financing options?
Yes, they accept financing along with payments by check, invoice, Mastercard, and Visa.
Do I need an appointment to use the services of Washington Generators LLC?
Yes, appointments are required to provide services.
What areas does Washington Generators LLC serve?
They serve numerous areas including Kent, Burien, Renton, Redmond, Seattle, Tukwila, Bellevue, Issaquah, Kirkland, Lakewood, and other regions in King and Pierce counties.
Are there any nearby places where I can rent a truck before visiting Washington Generators LLC?
Yes, U-Haul Neighborhood Dealer, a truck rental and automotive service, is nearby, which can be convenient if you need transportation for equipment or materials before coming to Washington Generators LLC.
What is a nearby storage facility near Washington Generators LLC where I can store materials?
Totem Self Storage is close by and offers self-storage services, ideal for storing equipment or supplies related to your generator or electrical projects.
Are there any interesting places to visit near Washington Generators LLC that I can check out after my appointment?
Berkeley Heights is a landmark and historical building nearby, which also offers hotel accommodations, making it a nice spot to visit or stay after your service appointment.