Business Details
About
ElectricianGenerator Shop
Electrical/Mechanical contractors providing generator installation, service, and maintenance. Electrical contractors for home electrical vehicle charging needs.
Details
- Requires appointmentAvailable
- Onsite servicesNot available
Location
Hours
Reviews
4.8
571 reviews
5 stars
524
4 stars
21
3 stars5
2 stars2
1 star
19
What are people saying?
AI-generated from recent customer reviews
Installation Quality
Customers consistently praised the professionalism and efficiency of the installation team, noting their attention to detail and ability to handle complex installations.
Customer Service
Many reviews highlighted excellent communication and customer service, with staff being described as friendly, knowledgeable, and accommodating throughout the process.
Maintenance and Support
Regular maintenance services received positive feedback for thoroughness and professionalism, with technicians providing clear explanations and ensuring generators were functioning properly.
Technical Expertise
Technicians were frequently commended for their expertise and ability to troubleshoot issues effectively, although some customers reported dissatisfaction with diagnosis and repair services.
Timeliness
The company was noted for punctuality in both installation and service appointments, with many customers appreciating timely communication regarding scheduling.
- GMGail MahanNov 15, 20255.0Codey Fike is incredible! He takes the time to ensure he’s being super thorough. He was able to troubleshoot and resolve a complicated issue that occurred last year with my generator. He’s been out to the house a couple more times since then to perform maintenance and a generator move. He continued to impress me each time with his extensive knowledge and professionalism!
- HWHaifeng WuNov 15, 20255.0Very good service and professional technician team. Kurk and his team did a great job of installing everything with our unique situation. Beautiful work! Jordan was efficient and good at providing us a specific quote. Ana was very easy to reach and communicate with all the process. Highly recommended!
- KHKen HeckerNov 14, 20251.0My experience with Washington Generators was extremely disappointing. I hired them in June to diagnose a generator that wouldn’t start. After three months, multiple visits, and over $750 spent on parts they told me to replace, the generator was still not fixed. Their technicians misdiagnosed the issue three different times (starter motor, control board, starter relay), none of which were actually the problem. Basic testing could have confirmed this before recommending I buy parts. I also had two same-day appointment cancellations, and my calls later went unanswered. I eventually sent a detailed refund request, but the company never responded. I had to dispute the charges through my bank — Washington Generators tried to block the refund, but I ultimately won. In the end, I did get my refund, but not the $750 wasted on unnecessary parts or the time lost dealing with this company. Based on my experience, I cannot recommend Washington Generators.
- WWWinnie WhiteNov 9, 20255.0I have a 3-year generator service contract for our gas powered whole house generator which I like. It gives me priority servicing in case of any emergency. The price is reasonable over a 3 year period compared to an emergency call price. The customer service is great. And, the service report and pictures are nice to have showing the maintenance work performed and the status of the generator. I highly recommend this company.
- DSDavid SpanierNov 2, 20255.0PMG Mechanical was a pleasure to work with. After receiving two other quotes from other companies, Steve Breikss HVAC Manager came to my home and did a far more thorough assessment of our needs. Not only did he make recommendations of things that would be more energy saving and cost efficient, he was forthright about things we did not need (that were recommended by the other companies). The bid was very competitive, and Steve helped us to maximize our rebates through PSE. Jennifer was great to work with in scheduling the work to fit our busy schedule and in setting up our maintenance plan for the future. Adam, Tobin, and Clayton were great during the install. They arrived on time and as scheduled, and worked full days. They left my home in a neat and workmanlike fashion. We ran into an unexpected wiring issue with my old furnace, but Tobin, Steve, and the team at PMG worked with the regional Carrier rep to figure out a solution at no additional cost to me. I have dealt with numerous HVAC companies in the Puget Sound having owned 4 homes. PMG is by far the best I have worked with. I highly recommend them.
Frequently Asked Questions About Washington Generators LLC
What types of services does Washington Generators LLC provide?
They specialize in generator installation, service, and maintenance, as well as home electrical vehicle charging installations.
Which brands does Washington Generators LLC offer or work with?
They work with Generac Generators, Kohler Generators, Tesla WallConnectors, SPAN, Ford Lightning, and Sunrun Solar.
What are the business hours of Washington Generators LLC?
They are open Monday to Friday from 8:30 AM to 4:30 PM and closed on weekends.
Where is Washington Generators LLC located?
Their address is 8901 S. 228th Street, Kent, WA 98031, USA.
Does Washington Generators LLC offer financing options?
Yes, they accept financing along with payments by check, invoice, Mastercard, and Visa.
Do I need an appointment to use the services of Washington Generators LLC?
Yes, appointments are required to provide services.
What areas does Washington Generators LLC serve?
They serve numerous areas including Kent, Burien, Renton, Redmond, Seattle, Tukwila, Bellevue, Issaquah, Kirkland, Lakewood, and other regions in King and Pierce counties.
Are there any nearby places where I can rent a truck before visiting Washington Generators LLC?
Yes, U-Haul Neighborhood Dealer, a truck rental and automotive service, is nearby, which can be convenient if you need transportation for equipment or materials before coming to Washington Generators LLC.
What is a nearby storage facility near Washington Generators LLC where I can store materials?
Totem Self Storage is close by and offers self-storage services, ideal for storing equipment or supplies related to your generator or electrical projects.
Are there any interesting places to visit near Washington Generators LLC that I can check out after my appointment?
Berkeley Heights is a landmark and historical building nearby, which also offers hotel accommodations, making it a nice spot to visit or stay after your service appointment.