Business Details
About
HVAC ContractorAir Conditioning ContractorHeating ContractorHeating Equipment Supplier
At Jacobs and Rhodes, we have had a passion for HVAC since 1961! Our experience speaks for itself with 60 years in business and more than 9,000 heating and cooling systems installed locally. We deliver integrity and quality and welcome customers who expect and demand the best indoor comfort.
Location
Jacobs and Rhodes Heating and Air Conditioning
4825 W Clearwater Ave, Kennewick, WA
99336, United States
Hours
Reviews
5.0
1,350 reviews
5 stars
1,312
4 stars
25
3 stars4
2 stars2
1 star7
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, professional, and knowledgeable service provided by technicians.
Efficiency
Many reviews highlighted the quick response times and efficient service, with technicians arriving on time and completing tasks promptly.
Thoroughness
Technicians were noted for being thorough in their inspections and repairs, often explaining the process and answering customer questions.
Communication
The scheduling process and communication regarding technician arrival times were frequently commended, with customers appreciating reminders and updates.
Mixed Experiences
A few customers reported issues with service quality or miscommunication regarding specific repairs, indicating room for improvement.
- MRMaria RH3 days ago5.0Omar did a great job fixing my Bathroom light fixture and Ceiling Fan lights! Thank you for explaining your work and he was very efficient and respectful.
- TLTami LouDec 24, 20255.0Jacobs and Rhodes service is responsive and trouble free. The booking schedule and coming for service was very quick and no hassles at all. Brenda and her partner Omar Soto arrived within 10 minutes to figure out the problem where my heating furnace lower surface had a pool of water on the ground. They found the cracked condensation pump and installed a new one. From the start to finish, everything was running smoothly. Before they leave, cleaned the floor nicely. The best of it, they voluntary to choose beyond requirement to throw away bunch of heavy old tiles which left by home builder in my garage. That is a super sweet helping hand from this service. Heartfelt Thanks to Brenda and Omar Soto. Highly recommended!
- SWSandy WeberDec 10, 20255.0We’ve had Brenda of Jacobs and Rhodes service out units a couple times now. She is always on time, respectful of our house by wearing booties, and very professional and thorough with her work. I would highly recommend her and Jacobs and Rhodes….Clyde W
- KCkenneth chastainDec 8, 20255.0When Jarod and his assistant arrived to fix my heating problem, I did not hear them knock at the door. They went to their service vehicle and gave me a call. When they came in, they checked the thermostat, the furnace, and the heat pump. They found that the compressor had gone bad. They told me that they would replace the heat pump. In the meantime, they put the system on emergency heat to keep the house, and me, warm until they could replace the heat pump. They did their work fast, efficiently and well. I appreciate all that they did for me and for a job well done! Kenneth Chastain
- CCCalebDec 2, 20251.0I called and described into detail what was wrong with my garage mini split and how to fix it (slight leak on flare of line) and that it needed vacuumed and Freon recharged. I told them the make, model, and type of Freon. They said no problem and could fix it for me. They sent out a tech and he called me and said he could not fix it and refused to touch it. Then they charged me $100. I gave them all the information before hand. They could had said no we do not work on mini splits. It makes no sense. I would not recommend because there should had been some honesty in the beginning. Waste of $100.
Frequently Asked Questions About Jacobs and Rhodes Heating and Air Conditioning
What type of services does Jacobs and Rhodes Heating and Air Conditioning provide?
Jacobs and Rhodes specializes in HVAC services, including heating and air conditioning installation and repair. They have installed over 9,000 heating and cooling systems locally since 1961.
Where is Jacobs and Rhodes Heating and Air Conditioning located?
They are located at 4825 W Clearwater Ave, Kennewick, WA 99336, USA.
What are the business hours for Jacobs and Rhodes Heating and Air Conditioning?
The business is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Which areas are served by Jacobs and Rhodes Heating and Air Conditioning?
They serve multiple locations including Badger, Connell, Desert Aire, Highland, Mesa, West Pasco, Benton County, and Franklin County in Washington, as well as several postal codes like 99301, 99320, 99323, 99336, and others.
How can I contact Jacobs and Rhodes Heating and Air Conditioning?
You can reach them by phone at +1 509-783-3121 or email at office@jacobsandrhodes.com.
Does Jacobs and Rhodes Heating and Air Conditioning have an online presence?
Yes, they have a website at http://www.jacobsandrhodes.com/ and a Facebook page at https://www.facebook.com/724461170984522.
What nearby places can I visit when I come to Jacobs and Rhodes Heating and Air Conditioning?
Nearby you can visit the Blue Carrot Pilates + Smoothie Bar for health food and fitness, or enjoy a refreshing drink at Boba Lab, a local bubble tea and smoothie cafe.
Are there any nearby automotive or repair services close to Jacobs and Rhodes?
Yes, Steve's Tire and Auto Repair and AutoZone automotive parts and repair stores are located nearby, useful if you need vehicle maintenance before or after your HVAC services.
Can I find wellness and beauty services near Jacobs and Rhodes Heating and Air Conditioning?
Yes, there are several nearby options including Sunrise Massage, TJ Massage, Genesis Spa, and ACU Massage Spa, offering massage and beauty therapies.
Is there convenient shopping or dining near Jacobs and Rhodes?
Yes, you can visit nearby grocery stores and restaurants such as Golden Dragon Asian Market for groceries and Asian cuisine, or Jack in the Box for fast food burgers and tacos.