Jacobs and Rhodes Heating and Air Conditioning

5.0
1324 reviews

About

HVAC ContractorAir Conditioning ContractorHeating ContractorHeating Equipment Supplier
At Jacobs and Rhodes, we have had a passion for HVAC since 1961! Our experience speaks for itself with 60 years in business and more than 9,000 heating and cooling systems installed locally. We deliver integrity and quality and welcome customers who expect and demand the best indoor comfort.

Location

Jacobs and Rhodes Heating and Air Conditioning
4825 W Clearwater Ave, Kennewick, WA
99336, United States

Hours

Reviews

5.0
1,324 reviews
5 stars
1,288
4 stars
24
3 stars
4
2 stars
2
1 star
6

What are people saying?

AI-generated from recent customer reviews

Professionalism

Technicians consistently demonstrated professionalism, being knowledgeable, courteous, and respectful during service visits.

Customer Service

Customers appreciated the friendly and attentive service, with many highlighting effective communication and timely responses.

Efficiency

Service was noted for being efficient, with technicians completing tasks promptly and effectively, often exceeding customer expectations.

Thoroughness

Technicians provided thorough inspections and maintenance, ensuring customers felt informed and satisfied with the service provided.

Positive Experiences

Overall, customers expressed high satisfaction with their experiences, frequently recommending the company for HVAC services.
  • BB
    Brian
    3 days ago
    5.0
    The HVAC employee, Carter, showed up when he was scheduled to be here and even called about 5 minutes ahead of time to tell me he was coming. He had the correct replacement part and even cleaned up after installing it. He was very polite and professional!
  • MM
    Missy
    3 days ago
    5.0
    I have used Jacob and Rhodes since I bought my house several years ago. They came highly recommended to me as they have serviced my families HVAC units for years. I always request Kevin Egger. He is thorough, does a great job and I trust him greatly with servicing my HVAC system. Years ago, he fashioned a little tab onto my unit to hold my filters in place and I still use it to this day. He’s a great asset to Jacob and Rhodes. Plus their annual membership is affordable and worth the price for twice annual maintenance visits.
  • VV
    Valerie Jepsen (Val)
    Nov 12, 2025
    5.0
    Kevin was extremely helpful and very thorough explaining heat pump options for my family, he readily answered all of our questions and was enjoyable to be around! Kevin wasn't pushy about selling us any specific product but laid his cards out on the table helping us make the best choice for our home. Thank you! Earlier, a tech came to our house, Brenda, for repairs who was also extremely helpful and explained everything to us showing the quality and care she puts into her job. I believe she is also a great representative to younger women who might be interested in that career to work hard, and humbly work alongside their male coworkers while still shining in their own way. We have a greater appreciation and want to continue our business with Jacobs and Rhodes because of Kevin and Brenda's outstanding work! I'm also pleasantly surprised how well Jacob and Rhodes treats their employees, thank you because not all businesses do and as a customer we greatly appreciate that!
  • SJ
    Shelli Jury
    Nov 7, 2025
    5.0
    Always good service visits from Jacobs and Rhodes. Nick was friendly, helpful and thorough in the service provided. He went above and beyond to troubleshoot a few power issues and provide some answers and possible solutions. I appreciated the extra information and knowledge he provided.
  • GB
    Gary Barnett
    Nov 4, 2025
    5.0
    I was with another company I won’t name them but I got on their maintenance program only once did they bring a filter even after me telling them I want it replaced every time regardless but now it’s been at least 9 months since they came last I’m gonna assume they don’t want the business anymore so I called Jacobs and Rhodes and Kevin came out explained to me along the way what has and has not been done he was very knowledgeable made any repairs that needed done very pleased.

Frequently Asked Questions About Jacobs and Rhodes Heating and Air Conditioning

What type of services does Jacobs and Rhodes Heating and Air Conditioning provide?

Jacobs and Rhodes specializes in HVAC services, including heating and air conditioning installation and repair. They have installed over 9,000 heating and cooling systems locally since 1961.

Where is Jacobs and Rhodes Heating and Air Conditioning located?

They are located at 4825 W Clearwater Ave, Kennewick, WA 99336, USA.