Business Details
About
HVAC ContractorHeating ContractorAir Quality ConsultantAir Conditioning Contractor
Infinity Heating & Air in Graham, WA, provides reliable HVAC services to keep your home comfortable year-round. We offer expert AC repair, AC replacement, AC installation, AC maintenance, AC tune-ups, and emergency AC service. Need heating? Count on us for furnace repair, furnace replacement, furnace installation, furnace maintenance, furnace tune-ups, and emergency furnace repair. We handle heat pump repair, replacement, installation, tune-ups, dual fuel heat pumps, and full heat pump service. We also service mini split systems. Improve indoor air quality with UV lights and electronic air cleaners. We provide custom ductwork, ductwork installation, and replacement. Call us, your trusted HVAC company, today for all your HVAC needs!
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
Location
Hours
Reviews
5.0
315 reviews
5 stars
310
4 stars3
3 stars1
2 stars0
1 star1
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, professional, and knowledgeable service provided by the staff, highlighting their responsiveness and willingness to answer questions.
Timeliness
Many reviews noted the company's prompt response times and punctuality for appointments, with technicians often arriving on time or even early.
Quality of Work
The quality of installations and repairs received high marks, with customers expressing satisfaction with the thoroughness and professionalism of the technicians.
Honesty and Transparency
Customers appreciated the honest assessments and fair pricing, with many noting that they felt they were not being upsold unnecessary services.
Communication
Reviewers frequently mentioned excellent communication throughout the service process, including updates on arrival times and clear explanations of work performed.
- JRJaryd Ruffner2 days ago5.0As a Realtor in Pierce County, hiring HVAC contractors is common for me. Infinity Heating & Air is the best HVAC company I have ever worked with. They are prompt and have never tried to upsell me unnecessary work. This is an honest company that will get your issues fixed and not overcharge. I am very happy I found them and they are the only HVAC company that I will refer clients to.
- MMMike MarshNov 13, 20255.0Both RJ and Jesse were very personable, thorough, not in a rush, took the time to answer my many questions -- overall very helpful.
- CRcooper reevesNov 12, 20255.0We’ve had a great experience referring clients to Infinity. They are prompt, fair, and honest in every interaction. Their team is professional, reliable, and always makes sure the job is done right. It’s reassuring to know our clients are in good hands!
- AWAnthony WellsNov 7, 20255.0From start to finish when I deal with Infinty, its all about doing business with a company that I like and trust. WHEN I need work done I will be calling them again. Thanks
- LWLinda WhippleOct 28, 20255.0Excellent service from this company! From the owner to person giving the estimate as well as the installers! Thank you for going above and beyond to complete and explain my new furnace and heat pump purchase. They let me know when they would arrive or if they were running a little late. A big thanks to Ken (owner) Juan & RJ. (Installers) aso Jesse (General manager) for getting everything up and running as fast they could and answering all my questions!! Also cleaning up everything was great. Infinity Heating and Air has wonderful customer service!
Frequently Asked Questions About Infinity Heating & Air
What types of HVAC services does Infinity Heating & Air offer?
Infinity Heating & Air offers comprehensive HVAC services including AC repair, installation, replacement, maintenance, furnace services, heat pump services, indoor air quality improvements, and ductwork installations.
Does Infinity Heating & Air provide emergency HVAC repair services?
Yes, Infinity Heating & Air provides 24/7 emergency HVAC repair services for air conditioning and furnace systems.
What payment options are accepted at Infinity Heating & Air?
They accept American Express, Cash, Check, Discover, Financing, MasterCard, and Visa.
Where is Infinity Heating & Air located?
Infinity Heating & Air is located at 26212 68th Ave E, Graham, WA 98338, USA.
What are the business hours of Infinity Heating & Air?
Infinity Heating & Air operates 24 hours a day, 7 days a week, except on major holidays such as November 27, 2025, December 25, 2025, and January 1, 2026 when they are closed.
Which cities are included in the service area for Infinity Heating & Air?
They serve multiple cities including Graham, South Hill, Puyallup, Parkland, Spanaway, Tacoma, Bonney Lake, Sumner, Orting, Lakewood, Yelm, Fife, Federal Way, Gig Harbor, Olympia, Tumwater, Frederickson, Kapowsin, Lake Tapps, and Auburn in Washington state.
What nearby schools can customers visit or refer to when coming to Infinity Heating & Air?
Customers can find Rocky Ridge Elementary School and Liberty Learning Centers Inc. near Infinity Heating & Air, useful for families and those coordinating with local educational facilities.
Are there any nearby recreational or natural attractions close to Infinity Heating & Air?
Yes, the Morse Wildlife Preserve and Morse Wildlife Reserve are nearby, providing nature reserve and park spaces for relaxation before or after visiting Infinity Heating & Air.
Can customers find other home services near Infinity Heating & Air?
Yes, Convenient Water Heaters and Plumbing, which offers plumbing and HVAC services, is nearby, providing additional home service options in the area.
How can customers get in touch with Infinity Heating & Air?
Customers can contact Infinity Heating & Air by phone at +1 253-740-5135 or email at infinityheatingac@gmail.com.