Business Details
About
HVAC ContractorAir Duct Cleaning ServiceElectrician
Cascade Mechanical provides the finest indoor comfort control solutions for residents of Methow Valley, Lake Chelan Valley and the Okanogan Valley. You will not find better HVAC service. Our Services include : HVAC, Duct Cleaning, Electrical
Location
Hours
Reviews
4.8
142 reviews
5 stars
131
4 stars
3
3 stars0
2 stars1
1 star
7
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently praised the professionalism, knowledge, and friendliness of the technicians, particularly highlighting Kevin and Chris for their thorough and efficient service.
Responsiveness
Many reviews noted the quick response times for service calls, with several customers appreciating same-day service for urgent issues.
Customer Care
The business received positive feedback for their customer service, with staff being described as polite, helpful, and attentive to customer needs.
Installation and Maintenance
Customers expressed satisfaction with both installation and maintenance services, noting the thoroughness and quality of work provided.
Pricing Concerns
A few customers raised issues regarding pricing, with one mentioning a significant discrepancy in quotes, indicating a need for clearer communication on costs.
- SRScott ReidOct 28, 20255.0Great Service. Tech was great. Always helpful.
- ABAnita BranchOct 24, 20255.0Kevin did the winter maintenance for me to. What a great guy. Very professional & friendly. Thanks Cascade Mechanical and Kevin.
- RGRobert GriffinAug 11, 20255.0Excellent experience. Kevin, the HVAC technician took the time to explain what he had found and what he needed to do to fix the problem. The air conditioning units are working well now.
- MGMich GavorJul 28, 20255.0Efficient on quote and install.
- DTDwayne TurnerJan 31, 20232.0Slow to respond
Frequently Asked Questions About Cascade Mechanical
What types of services does Cascade Mechanical provide?
Cascade Mechanical offers HVAC services, duct cleaning, and electrical work.
Which areas does Cascade Mechanical serve?
They serve Methow Valley, Lake Chelan Valley, Okanogan Valley including nearby counties such as Okanogan County, Douglas County, Chelan County, and the postal codes 98862, 98833, and 98817.
What are the business hours for Cascade Mechanical?
Cascade Mechanical operates Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Where is Cascade Mechanical located?
The company is located at 902 East Woodin Avenue, Chelan, WA 98816, USA.
How can I contact Cascade Mechanical?
You can contact them by phone at +1 509-682-5923 or by email at jalea@cascademechanical.com.
What payment methods are accepted at Cascade Mechanical?
They accept American Express, Cash, Check, Mastercard, and Visa.
What categories does Cascade Mechanical fall under?
Cascade Mechanical is categorized as an HVAC contractor, air duct cleaning service, and electrician.
Are there any restaurants near Cascade Mechanical where I can eat?
Yes, nearby places include Quick Wok, a Chinese and Asian restaurant, and Taco Shack, a Mexican fast food restaurant and food truck.
Is there a place nearby where I can get a coffee or ice cream near Cascade Mechanical?
Yes, Apple Cup Too is a nearby coffee shop, cafe, and ice cream shop that customers can visit.
What are some nearby places for home improvement and supplies near Cascade Mechanical?
Nearby home improvement options include Shaw Plumbing, Lake Chelan Lighting Center (lighting and hardware store), Bob's Electric (building supply store), and Chelan Home Center (carpet, interior design, and building supplies).