Business Details
About
Heating Equipment SupplierAir Conditioning ContractorTrane Technologies
At Trane Supply, we provide HVAC service professionals with solutions to help them better serve their customers. We strive to provide a seamless experience — enabling customers to be more effective, profitable and knowledgeable. We are equipped to help you answer the tough questions about your projects, and we look forward to helping you find the right solution!
We are more than just a parts store or supply house; we are where you can go for superior customer service and the technical expertise you've come to expect from Trane. Our team is committed to delivering solutions to help you meet your customers' needs and grow your business. We have the parts, supplies and replacement equipment you need, when you need it, with the knowledge to support you from start to finish.
No matter what application you are looking for or what system you are working on, we have the products and the knowledge to tackle all of your HVAC needs.
We have everything you need for installing, maintaining, servicing and enhancing your systems, from Trane® OEM replacement parts to national wholesale brands and our private-branded SF™ wholesale lines.
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3.5
8 reviews
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- WRWill RamierzApr 25, 20255.0Great people
- JCJames ColverNov 2, 20231.0It's hard to know how to feel about Trane Supply....... Years ago I began using this store for supplies because their pricing was reasonable, the store was stocked well, and the staff was knowledgeable. BUT that is no longer true. Around five years ago Trane started using a new software program that was unreliable and made it take easily 3x longer to process orders. The system often crashed in the middle of writing orders and after months of this many of the qualified staff left in protest. This problem has never been resolved and it's also the least of Trane's problems. I continued to try and buy equipment from them because my pricing was better, but then I began noticing more and more equipment arrived damaged. The problem was due to their lift they used at the wearhouse which grips the boxes from the sides instead of picking it up from the bottom. This has been happening for years and Trane has never resolved the problem. Consequently I've had to stop buying from them all together. Trane has never been able to retain or even find new staff and consequently nobody ever answers the phone and the managers are often in charge of several stores at once. Several regional managers have tried to step in and fix things but the were not successful. The last time I tried to make a purchase I was appalled to learn they were retaining my CC information in the computer when I used it to make a purchase "so it can be used for future purchases". However I never authorized Trane to do this and when I objected I was told there was nothing they could do. All the problems, which were numerous, at this store are top/down issues and even though corporate is aware of all the issues they have done NOTHING as these problems persisted for years. Holding onto my CC information without my authorization really was the final straw and I've had to walk away. Its sad because back in 2015 things were great and Trane was my primary supplier for equipment and supplies. The
- JSJake StahnkeJun 27, 20195.0Great place for commercial HVAC parts and supplies.
- BGBoris GolantFeb 3, 20171.0Looks like my previous review was removed. Basically the response time for customers is terrible. After leaving my previous review the sales rep tracked me down to my employer and contacted them trying to get me to remove my negative review. I was not happy with this. Really hope they clean their act up.
Frequently Asked Questions About Trane Supply
What products and supplies does Trane Supply offer for HVAC professionals?
Trane Supply offers a variety of HVAC products including OEM and Trane parts, remanufactured compressors, chemicals, coil cleaners, belts, capacitors, motors, equipment, portable cooling, residential HVAC units, unit heaters, PTACs, indoor air quality products, air filters, filter driers, flow controls, thermostats, compressors, installation supplies, tools, refrigerant, refrigerant handling, and condensate management.
Where is Trane Supply located and how can I contact them?
Trane Supply is located at 19201 120th Ave NE, Bothell, WA 98011, USA. You can contact them by phone at +1 425-492-2155 or toll-free at +1 800-828-9665, or by email at Bothell@tranesupply.com.
What are the opening hours of Trane Supply?
Trane Supply is open Monday through Friday from 7:00 AM to 4:00 PM and is closed on Saturdays and Sundays.
What brands does Trane Supply carry?
Trane Supply carries brands including Trane, Ameristar, ServiceFirst, and SF.
Does Trane Supply provide technical support and expertise for HVAC projects?
Yes, Trane Supply is committed to providing superior customer service and technical expertise to help HVAC professionals find the right solutions and support them through their projects.
Is there an online ordering option available at Trane Supply?
Yes, customers can download Trane360 for online ordering through the link: http://www.trane.com/commercial/north-america/us/en/about-us/for-customers/trane-360.html.
What nearby places can I visit around Trane Supply in Bothell?
Nearby places include Barry Glenn - State Farm Insurance Agent, Element Seattle - Bothell 120th laboratory, and Taekwondo Way gym, which can be convenient if you're visiting the area for multiple errands or activities.
Are there any recreational or sports facilities near Trane Supply?
Yes, North Creek Sports Field 4 is nearby, offering park and active life activities, and CrossFit Bothell is close for fitness enthusiasts.
What healthcare facilities are located near Trane Supply?
Nearby healthcare facilities include Kaiser Permanente Northshore Medical Center Pharmacy, Primary Care at Northshore Medical Center, and several doctors' offices such as Susan S Kaufmann MD and Ashley F. Murphy MD of Kaiser Permanente.
How can local businesses and customers benefit from the location of Trane Supply?
Trane Supply's location near insurance agencies, healthcare providers, schools, gyms, and recreational parks makes it convenient for customers and professionals in the Bothell area to combine HVAC supply needs with other errands or appointments.