Furnace Doctors

Reviews

• AC

  anusha chowdhary

  Oct 16, 2025
  1.0
  Got inducer motor replaced through home warranty in feb 2025 and the heater stopped working when tried the following winter in Oct. Reason - the motor stopped working. How can someone install a poor part that doesn’t even work for an year at least. The insurance had only this business in their list, so went through them. Now the poor ratings totally makes sense.
• JR

  Jesse Rae

  Sep 5, 2025
  1.0
  I should’ve read the previous reviews because they all say the same thing, this company is a scam! Not sure how they are still in business. They lie on reports and then say they need to do “research” on the issue and never get back to you. They take your money and RUN!! They need to be reported. They lied and said my furnace was running at a certain voltage when it really wasn’t. The owner cursed me out when I spoke with them as well. DO NOT USE!!
• VS

  Victoria Stewart

  Aug 29, 2025
  1.0
  They left my air conditioner in the same condition that they found it with a leak and now I have the same problem two months later when they could’ve actually found the leak and fixed it at the time very poor service
• DV

  Deepa Vasandani

  Aug 26, 2025
  1.0
  Extremely Unprofessional and Disappointing Experience I had a terrible experience with Furnace Doctor through my home warranty company. It took them two months just to send a diagnosis back to the warranty provider, leaving us without AC during the peak of summer. During this time, we received no clear communication, no updates, and absolutely no sense of urgency from their team. To make matters worse, the technician miswired the HVAC unit, which caused the motor to shut down. Instead of identifying their mistake, they incorrectly claimed the motor was broken and left us without a working system. They were unresponsive to phone calls, difficult to schedule with, and rude when we asked for updates. At one point, they even called me to ask what the diagnosis was — something they should have known themselves. Out of frustration, I asked my warranty company for a cash-out so I could hire someone else. When the new technician came, he discovered the issue was simply a miswiring caused by Furnace Doctor, not a failed motor. Once rewired properly, the entire system worked perfectly — no motor replacement needed. This company wasted two months of my time, caused undue stress, and nearly cost me unnecessary repairs. If you value your time, money, and peace of mind, I strongly advise against using Furnace Doctor. Completely unprofessional from start to finish.
• BW

  Bill Williams

  Aug 26, 2025
  1.0
  My home warranty company selected Furnace Doctors (FD) to deal with a pinhole leak in a copper pipe on my boiler system in the garage. The leak was not inside the wall. After reading FD's Yelp and Google reviews, I knew I needed a different vendor. John at FD phoned me because the dispatch had already been created. After describing the leak to John, sending the attached two photos and informing him that the kitchen pantry was on the other side of the wall, he said the 8'x8' diamond plate would have be removed before work could begin. Preposterous! The entire boiler system would have to have been removed just to access the diamond plate. If I were going to do that (not), I might as well replace the entire 19 year-old system to the tune of about $20,000. The home warranty company provided the names of three alternate plumbers (I told them anybody but FD) altho' they tried sending FD again. I selected a plumber 5 minutes from my home and once I opened the drywall in the pantry, my local plumber had the repair completed within a couple days. Always read reviews and check with your state contractor licensing agency before hiring a contractor. (Photos can be seen on my Yelp review.)

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