Professionalism
Technicians consistently demonstrated professionalism, knowledge, and courtesy during service visits.
Timeliness
Customers appreciated the prompt response times and early arrivals of technicians.
Quality of Work
The quality of service and repairs was frequently praised, with many customers expressing satisfaction with the outcomes.
Communication
Technicians effectively communicated the issues and solutions, ensuring customers understood the work being done.
Pricing Concerns
Some customers noted that prices for parts and services seemed higher than expected, though they were generally satisfied with the service.