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The Foster family has been in the business since 1946. At Foster Plumbing & Heating of Richmond, VA we are focused on providing quality products and service with integrity.
Location
Hours
Reviews
4.9
795 reviews
5 stars
752
4 stars
14
3 stars5
2 stars9
1 star
15
What are people saying?
AI-generated from recent customer reviews
Professionalism
Technicians are consistently described as polite, knowledgeable, and professional, providing thorough explanations of their work.
Customer Service
Customers appreciate the excellent customer service, with many mentioning the responsiveness and friendliness of the staff.
Efficiency
The business is noted for its quick response times and efficient service, often completing repairs on the same day.
Quality of Work
Most reviews highlight the high quality of work performed, with many customers expressing satisfaction with the repairs and maintenance provided.
Pricing Concerns
Some customers raised concerns about pricing, particularly regarding perceived high costs for emergency services.
- KWKyle Van WyheNov 17, 20255.0We had Foster Plumbing & Heating fix our downstairs AC this summer and our upstairs heat this fall. Everyone has been professional and friendly. Their pricing is great and the work is outstanding. We have some plumbing projects coming up and Foster will be our first call.
- PDPatricia DutyNov 17, 20255.0The young man came to my condo to check to heat for the winter. He said everything is fine, no problems. He was very nice and through with my heating system. Foster is the best. I went to another company for a short time and no comparison. Foster is the best. Never do that again. Thank you.
- MDMike DavisNov 12, 20255.0Gas Hot Water Heater Replacement Danny from Foster Plumbing & Heating did an outstanding job with the installation. I was very impressed with his professionalism and the quality of his workmanship. I’m extremely pleased with the results and would highly recommend this company to anyone in need of plumbing services.
- RBRonda BaileyNov 12, 20255.0I left a message after hours last night. Foster returned my call first thing this morning and had a technician here within 1 hour. Technician was AWESOME, explained everything he was doing and fixed my issue immediately. I would highly recommend Foster. I
- KFkhalid fowlerNov 10, 20251.0I was happy to use Fosters from a recommendation. They came out and did the work. There were some hiccups like since we had an outside pipe collapse which was repaired but the yard was left a mess. After replacing the pipe, they did not quality check their work since the next time we flushed the toilet inside, it backed up immediately. Come to find out there was a secondary pipe that collapsed under my slab. When repairing this pipe, they had to go from teh flange of the toilet and ended up linking it to the first pipe that was replaced. After all the contruction work was done by Fosters, floor and drywall replaced, we went to have the replacement toilet installed. ****THE FLANGE THEY INSTALLED IS ONLY A 10" ROUGH IN**** I'm not a professional so we did not know to ask any questions, but why in the world would you put in the flange at 10"? I wasn't given an option for the standard 12" of today. As you can see in the picture, EVERYTHING was ripped out. So now we have minimal options of a toilet. After multiple toilets, this is the smallest we can find and it is ON THE WALL. There is no gap behind the toilet, the lid is already rubbing paint off the wall. We are absolutely frustrated and disgusted at this major oversight. We are contacting Fosters today and will see what the resolution is. This post will be updated afterwards with what they told us. Edit 1: 11/11/25 I called over 24 hours ago and still no response. I spoke with Amanda, the receptionist, who said the guy I need to talk to is in a meeting. This is a pretty long meeting! I wonder if they will even stand behind their work.
Frequently Asked Questions About Foster Plumbing & Heating
What services does Foster Plumbing & Heating provide?
Foster Plumbing & Heating offers a variety of services including air conditioning, heating and furnace services, indoor air quality products, preventative maintenance plans, programmable thermostat installation, ductless AC, plumbing services, commercial HVAC, generator services, drain cleaning, water heater services, and gas leak repair.
Where is Foster Plumbing & Heating located?
Foster Plumbing & Heating is located at 11301 Business Center Dr, Richmond, VA 23236, USA.
What are the business hours for Foster Plumbing & Heating?
Foster Plumbing & Heating operates 24 hours a day, 7 days a week.
Is Foster Plumbing & Heating a certified or associated business?
Yes, Foster Plumbing & Heating is associated with BBB, Angie's List, Home Building Association of Richmond, Trane Comfort Specialist, and is NATE-Certified.
Since when has Foster Plumbing & Heating been in business?
Foster Plumbing & Heating has been in business since 1989, with the Foster family in the business since 1946.
What brands does Foster Plumbing & Heating work with?
Foster Plumbing & Heating works with the Trane brand.
How can I learn about current specials at Foster Plumbing & Heating?
You can contact Foster Plumbing & Heating or visit their specials page at https://fosterpandh.com/specials to hear about new specials.
What nearby services could be helpful when visiting Foster Plumbing & Heating?
Nearby services include 1-800-GOT-JUNK? Richmond for junk removal, Five Star Bath Solutions of Richmond for home improvements, and Bumble Roofing of Richmond for roofing needs, which could be useful for customers addressing home repair or maintenance.
Are there nearby fitness facilities close to Foster Plumbing & Heating?
Yes, nearby fitness facilities include Groovology and X-Factor Athletic Performance, which customers might visit before or after their appointments.
What other contractors or improvement services are near Foster Plumbing & Heating?
Nearby contractors and home improvement services include CK Bosworth Construction, Conserva Irrigation, Verity Contracting, and Ruppert Landscape, which could assist customers with broader home renovation projects.