Business Details
About
Waterproofing Company
Fortress Foundation Solutions is the Greater New River Valley's expert for foundation repair, concrete leveling, crawl space repairs, mold removal and basement waterproofing. We offer FREE estimates too!
Location
Hours
Reviews
4.9
684 reviews
5 stars
660
4 stars
14
3 stars2
2 stars1
1 star7
What are people saying?
AI-generated from recent customer reviews
Professionalism
Customers consistently praised the professionalism and expertise of the staff, highlighting their courteous and knowledgeable approach.
Communication
Many reviews noted excellent communication throughout the process, with timely updates and clear explanations provided by the team.
Quality of Work
The quality of work performed received high marks, with numerous customers expressing satisfaction with the results of their projects.
Timeliness
Customers appreciated the punctuality of the team, noting that projects were completed on schedule and often ahead of time.
Customer Service
The overall customer service experience was frequently highlighted, with many reviewers mentioning the friendly and helpful nature of the staff.
- NNN Wooden (nwooden)1 day ago5.0Our house had a bay window that was sagging. From the start, Jack and Travis made this process easy! Travis was very informative and they both made sure they were respectful of coming into the house. Once the project was finished, they took the time to show me what they did and why they did what they did. I recommend Fortress Foundation and highly recommend Jack and Travis!
- KSKim Stark2 days ago5.0Our home was built in the 70s and this fall, part of our front porch concrete slab collapsed. Fortress foundation solutions was able to come and give an estimate quickly. They were very comparable to other estimates we gathered and we're even willing to give a discount for scheduling the repair. Their workers were professional and knowledgeable. Would definitely recommend going with them!
- AMAvery MillsDec 30, 20255.0Just want to highly recommend Fortress Foundation for a five star job well done. Tim, Tim Alex and Kevin were extremely professional and very skilled at doing a fantastic job !!! I would like to add the salesman named Caleb was no pressure explained everything, answered all questions in a professional manner. I felt very comfortable giving him my deposit for the project to be completed a month in the future. I got regular text from him and the company along the way including a phone call from the men that morning letting me know their ETA. 5 STARS !!!
- SJSkip JayDec 26, 20255.0I had an excellent experience with Fortress Foundations. After finding them on Google and seeing great reviews, I gave them a call to assess a foundation issue. The scheduling process was smooth from start to finish. The person who answered the phone was fantastic, and they were able to schedule me the next day (on Christmas Eve!). Scott Michaelsen came out to assess my foundation. He called to confirm my appointment and texted me with his arrival time. Scott was punctual, knowledgeable, and great to work with. He took the time to explain what he was seeing and offered thoughtful guidance. He was able to answer all my questions and spent nearly an hour walking around my property talking with me. I was extremely impressed with his knowledge and professionalism and would highly recommend asking for him personally to do your consult. Overall, this was a first-rate experience, and I highly recommend Scott Michaelsen and Fortress Foundations.
- BHBrandy HizerDec 22, 20255.0Fortress did a wonderful job encapsulating our crawlspace! Caleb, Warren and the team were all very pleasant to deal with and professional. They completed our project in one day. Warren even took the time to speak to us over the phone to go over the equipment when we got home from work so we didn’t have to miss anytime away from work. They did a wonderful job with our unique crawlspace that has a lot of rock under it and still made it look great! We highly recommend them if you need a basement encapsulation.
Frequently Asked Questions About Fortress Foundation Solutions
What services does Fortress Foundation Solutions specialize in?
Fortress Foundation Solutions specializes in foundation repair, basement waterproofing, crawl space repair, and concrete leveling.
Where is Fortress Foundation Solutions located?
They are located at 129 Vista Centre Dr, Suite A, Forest, VA 24551, USA.
What are the business hours for Fortress Foundation Solutions?
They are open Monday to Thursday from 8:00 AM to 6:00 PM and Friday from 8:00 AM to 5:00 PM. They are closed on Saturdays and Sundays.
Does Fortress Foundation Solutions offer free estimates?
Yes, Fortress Foundation Solutions provides free and written price estimates.
What brands and products does Fortress Foundation Solutions use or offer?
They work with brands like Supportworks, CleanSpace, Basement Systems, and PolyLevel, and offer products including WaterGuard, PolyLevel, Aspen Air Purifier, EverBrace Wall Restoration System, NexusPro Joint Sealant, and SealantPro Concrete Sealer.
Which areas does Fortress Foundation Solutions serve?
They serve multiple cities and counties in Virginia including Fairfax, Manassas, Arlington, Alexandria, Falls Church, Loudoun County, Staunton, Fauquier County, Lexington, Fredericksburg, and Prince William County.
How can I contact Fortress Foundation Solutions?
You can reach them by phone at +1 434-207-5599 or their alternate phone number +1 434-299-9393.
Are there any notable nearby places near Fortress Foundation Solutions?
Yes, nearby places include American Association of Christian Counselors, Light University, and Extraordinary Women Ministries which are community, educational, and religious organizations.
As a customer visiting Fortress Foundation Solutions, can I explore other nearby businesses or services?
Certainly! Nearby you can find industrial companies like Sterling Blower Company, HVAC suppliers such as Carrier Enterprise, and various real estate agents including Shawn Smith at KW Lynchburg and Nannette Turner Associate Broker that might be useful depending on your needs.
What can customers do around the area of Fortress Foundation Solutions before or after their visit?
Customers can visit Light University for educational events or community activities, stop by Extraordinary Women Ministries for religious gatherings, or explore local shoe and clothing store Western Ways for shopping.