Business Details
About
HVAC ContractorAir Conditioning ContractorHeating ContractorWater Heater Service
Artic Sun Heating & Cooling provides residential heating and cooling services to the Catlett, VA area. As one of the most reliable HVAC companies, we offer warranties on our products and services, and we're the recipient of the 2025 PulseM Service Excellence Award. With our monthly specials and offers, there are always ways to save. Refer a friend to get $50 back, and seniors, veterans, military personnel, teachers, and first responders can get 5% off. Get in touch with our team of heating and air contractors now for a same-day, free estimate. 24/7 emergency HVAC services are available!
Details
- Onsite servicesAvailable
Location
Hours
Reviews
4.9
719 reviews
5 stars
683
4 stars
21
3 stars5
2 stars0
1 star10
What are people saying?
AI-generated from recent customer reviews
Professionalism
Technicians consistently demonstrated professionalism, thoroughness, and knowledge during service calls.
Customer Service
Customers praised the friendly and responsive customer service, highlighting the helpfulness of both office staff and technicians.
Timeliness
Many reviews noted the prompt arrival of technicians and quick response times for service requests.
Honesty
Customers appreciated the honest assessments and lack of pressure to upsell unnecessary services.
Satisfaction
Overall, customers expressed high satisfaction with the quality of service and the effectiveness of repairs.
- DBDenise Burke6 days ago5.0I recently moved into my new home and wanted to have my heating unit checked. I contacted Arctic Sun Heating and Cooling as they were the one’s who installed the unit for the prior owner. Frank came out this morning and checked everything over and answered all my questions. He was punctual, knowledgeable and friendly. He put my mind at ease. So glad I contracted with Arctic Sun!
- DSDavid StanleyOct 29, 20255.0Love working with Arctic Sun. Frank, our technician, is very professional. I really appreciate the work he does every time!
- SSSteveOct 15, 20255.0The teck was every efficient and accomplished one request I had in addition to inspecting the furnace, said he did not have the required filter on his truck but would come by and replace later. He also took care of our rental house, the renters has not comments on the serve but based on my experience I’m sure it was excellent.
- STSusanne TaylorOct 13, 20255.0I thought my dog had once again been chewing on the wires, so I asked that they come back out. Frank proved her innocence and showed me what to look for if I suspect her in the future! Thanks so much for the peace of mind!!
- CHConnie HawthorneOct 8, 20255.0I am so glad we found Arctic Sun Heating & Cooling! Our service person, Frank arrived on time, and we received fantastic customer service! Frank explained our repairs in full detail so we could better understand the situation.He was also able to do some of the repairs the same day! It's good to know that great service people still exist! Thank you Arctic Sun and Frank!
Frequently Asked Questions About Arctic Sun Heating & Cooling
Should I cover my air conditioner unit in the winter?
At Arctic Sun Heating & Cooling, we advise against covering your outdoor air conditioning unit. While covers are available to prevent leaves and debris from entering, they can cause significant damage if the system is accidentally turned on. This could lead to outdoor fan failure or even compressor damage. With regular maintenance, your air conditioner should function properly without a cover.
How often should I check my air filters?
At Arctic Sun Heating & Cooling, we see a lot of HVAC problems that stem from poor air filter maintenance. The simple act of changing your filter can save you from countless headaches, so you should never overlook this critical detail. The frequency of air filter changes depends on various factors. You have to consider how many people are in the home, nearby construction areas, and any pets living in the home. As a general rule, we recommend replacing 1-inch disposable filters monthly. For 90-day filters, we suggest changing them every two months, as they often don't last the full 90 days.
When should I have my furnace or air conditioner serviced?
We recommend scheduling maintenance for your HVAC equipment twice a year: once in the spring and once in the fall. This regular servicing helps ensure optimal performance and efficiency of your heating and cooling systems. The team at Arctic Sun Heating & Cooling can provide the service your unit needs.
My air conditioning bills are high. Is there something I can do?
There are several steps you can take to reduce your air conditioning costs. First, keep doors and windows closed to prevent the escape of air. You can also do this by sealing leaks in your ducts and outer openings. Internally, make sure the unit has a clean air filter. The coils and blower motor need to be cleaned as well, and you should make sure your refrigerant is properly charged. This is all part of annual furnace and air conditioner maintenance. This promotes better functionality, which can reduce your energy bills. Finally, make sure your thermostat is at a reasonable temperature. You can control how much or how little you run your system, and even a change of a few degrees can have a demonstrable impact on your energy bills.
Should I cover my outdoor air conditioner unit during winter?
Arctic Sun Heating & Cooling advises against covering your outdoor air conditioning unit in winter as it may cause damage if the system is turned on accidentally. Regular maintenance ensures proper function without a cover.
How often should I check and change my air filters?
Change 1-inch disposable filters monthly and 90-day filters every two months, considering household factors like pets or nearby construction for more frequent changes.
When is the best time to service my furnace or air conditioner?
Schedule maintenance twice a year, in spring and fall, to ensure optimal heating and cooling performance.
What can I do to reduce high air conditioning bills?
Keep doors and windows closed, seal duct leaks, maintain clean air filters, clean coils and blower motor, check refrigerant levels, and set reasonable thermostat temperatures to lower costs.
What types of payment does Arctic Sun Heating & Cooling accept?
They accept American Express, cash, check, Discover, financing options, Mastercard, and Visa.
What brands does Arctic Sun Heating & Cooling service or install?
They work with Amana, Carrier, Goodman, Lennox, Trane, Rheem, Nest, AprilAire, and Reme Halo.
Is emergency HVAC service available at Arctic Sun Heating & Cooling?
Yes, they provide 24/7 emergency HVAC services to assist you anytime.
What languages are supported by Arctic Sun Heating & Cooling?
They offer services in both English and Spanish.
What nearby stores can I visit when I come to Arctic Sun Heating & Cooling in Catlett?
Nearby places include Catlett Market & Deli for quick snacks, Trenis Hardware for building supplies, and Dollar General for discounts on various essentials.
Are there nearby services related to automotive or repair close to Arctic Sun Heating & Cooling?
Yes, Manassas Spring & Alignment and K&L Auto and Diesel Repairs provide automotive repair and tire services nearby.
Can I find dining options near Arctic Sun Heating & Cooling in Catlett?
Absolutely, Hangar 54 Pizza offers pizza and fast food, while Champs Chicken serves fast food and barbecue near the facility.