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You know us. We have been here as your trusted service professionals when you've needed us. The Ace name goes back 100 years and is as American as baseball and apple pie. We are Ace Handyman Services Fairfax County - the home services division of Ace Hardware. We are here to reliably serve your home improvement needs from The Pentagon to Great Falls, through Tysons Corner, out to Dulles Airport, and South through Historic Clifton, to the Occoquan River, and back again to Mt. Vernon, and Old Town Alexandria and everywhere in-between.
We are the Google review 4.9/5 star-rated locally owned experts for carpentry, drywall, bathroom remodeling, deck installation, painting, ceramic and everything else for your home or business.
Details
- Onsite servicesAvailable
Location
Hours
Reviews
4.7
273 reviews
5 stars
234
4 stars
20
3 stars4
2 stars
5
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the responsiveness and professionalism of staff, particularly Joyce and Robin, who were noted for their excellent communication and coordination.
Work Quality
Overall, the craftsmanship of the handymen, especially Nelson and Elbert, received positive feedback for being thorough, efficient, and skilled in their tasks.
Scheduling Issues
Several reviews highlighted problems with scheduling and communication, including missed appointments and delays in service.
Pricing Concerns
There were mixed reviews regarding pricing, with some customers feeling the costs were high or unclear, leading to dissatisfaction with the final invoices.
Mixed Experiences
While many customers had positive experiences, a significant number reported issues with service quality and management, particularly regarding transparency and follow-up.
- LSLori Drowns-De Shong6 days ago5.0I worked with Joyce and she was absolutely AMAZING!! I’m a 69 year old widow on a very fixed income. A prior vendor charged me $75 but did not provide a service nor would they refund me. Joyce got on the phone with that vendor and by the end of the day my money was refunded. She’s delightful to talk to and a super pro to work with. She set me up with Ruben as my technician. Ruben was sent to my home to complete my repairs. I was astonished when I saw his work! It was clean and solid. If it wasn’t for the fact everything was in 100% repair (including hanging a broken towel rack - messy!) it was like he was never there. Both these employees are excellent assets to your company. I’ll be using Joyce and Ruben (I hope!) for any future work I need taken care of!
- KCKelly CurtisNov 7, 20255.0Back in early October I had ACE handyman services come out to change my kitchen faucet and fix my toilet. Gilberto did a fantastic job. Definitely recommend.
- MSMike SmithNov 5, 20251.0Very bad! We had a quote 2025 spring around $1,500 before replacement of attic insulation. After Ace finished the job the bill was around $6,000 (500% increase) without letting us know of the increase in price, what a surprise. Now we just had an attic inspection and it was bad. Not enough insulation for the area we live in plus no attic hatch (no insulation to the attic door NONE). This is going to cost us an additional 3,700 What is this? Ace Handyman turned out to be the most expensive plus they did not know what they were doing.
- KCKurt CDOct 31, 20251.0Had appointment scheduled for this morning, 8:00-8:30 after approving the estimate. Nobody showed up, and I received no call that there was a delay. Tried calling several of their numbers, no answer, and the voice mail doesn't even identify as Ace Handyman. Finally got a call, said she saw my call trying to come thru - told me they're trying a new answering service for after hours - told her my issue, said she'd check with craftsman and get right back to me. After 10 minutes, still waiting for return call, so I called back. She couldn't get a hold of him, didn't say why she didn't call me back, I asked for and she gave me the boss David's number. Called him, after telling me his craftsman had turned around to go back home to get a tool he needed for a subsequent job, then after listening to my frustration and complaint, he told me he didn't want me as a customer and if I submitted a negative review that he would have it removed! Unbelievable! So if you're impressed by the reviews here, it's because David is removing the negative reviews.
- AMAshley McGowanOct 28, 20255.0Wanted to share a great experience with Joyce, Elbert and Rafael! Joyce was fantastic in getting all the right people lined up and scheduled and was super diligent in making sure it all went smoothly. Elbert came up with a really clever solution to a heavy door that came off its hinge. Rafael was wonderful in working on smart light switch solutions that two others weren’t able to get wired! Overall super happy with these services and would recommend them.
Frequently Asked Questions About Ace Handyman Services NoVa
Do you provide free estimates?
We always provide free estimates over the phone, especially if it is work that will take 3 days or less. You can also email us photos or submit photos online for a free estimate. We will come out for a free estimate if it is work that we are capable of and we are not booked too far out. If we are really booked up during our busy season, we charge a nominal fee and then credit it back to you if you book the job.
Are your craftsman insured?
Yes, we are licensed, bonded, and insured and our craftsman have completed background checks. Our craftsmen are employees of ours so you and your home are protected.
How much do you charge?
Depends on the project, we estimate each type of project with the craftsman who has that skill set to your particular project.
What services do you provide?
We do over 1,000 projects from tile, drywall, soffit, fascia, gutter cleaning, fence/deck gate repairs, and more. Helping you maintain your home. If isn’t something we do, we have great referrals to specialty contractors that we know, love and trust.
What types of home improvement services does Ace Handyman Services NoVa offer?
They offer over 1,000 projects including drywall repair, bathroom and kitchen remodeling, door repair and installation, floor repair and installation, gutter repair, interior painting, fence repair, and carpentry work.
Where is Ace Handyman Services NoVa located?
Their office is located at 5641 Burke Centre Parkway, Suite 109, Burke, VA 22015, USA.
What are the business hours for Ace Handyman Services NoVa?
They are open Monday through Friday from 8 AM to 5 PM, and on Saturday from 9 AM to 5 PM. They are closed on Sundays.
Does Ace Handyman Services NoVa provide free estimates?
Yes, they provide free estimates over the phone and via email or online photo submissions for jobs expected to take three days or less. Free on-site estimates are possible depending on availability, with a nominal fee during busy seasons that is credited back upon booking.
Are the craftsmen at Ace Handyman Services NoVa insured and background-checked?
Yes, their craftsmen are licensed, bonded, insured, have passed background checks, and are employees of the company for your protection.
What payment methods are accepted at Ace Handyman Services NoVa?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
What neighborhoods and cities does Ace Handyman Services NoVa serve?
They serve many areas including Annandale, Arlington, Burke, Chantilly, Clifton, Fairfax Station, Fairfax, Falls Church, Great Falls, Lorton, McLean, Oakton, Reston, Springfield, Tysons Corner, and Vienna in Virginia.
How can nearby real estate agents like DiGiovanna Realty Group or Eloise McNeal Realtor assist customers of Ace Handyman Services NoVa?
Customers planning to buy or sell homes in the area can collaborate with these real estate agents for property transactions. Ace Handyman Services can then help with home repairs or improvements to make properties market-ready or maintain homes after purchase.
Are there health and therapy services near Ace Handyman Services NoVa that customers might find useful?
Yes, nearby providers include Healing Hands Homecare Services for home health care, Ashton Health PLLC for massage and physical therapy, Keystone Therapy Group for counseling, and Burke Spine & Rehab for chiropractic care, which could benefit customers recovering from injuries or needing wellness support during home projects.
How can nearby contractors like Shingle-Savers complement the services of Ace Handyman Services NoVa?
Shingle-Savers, a nearby roofing contractor, can provide specialized roofing services that Ace Handyman Services may not cover, offering customers trusted referrals for comprehensive home improvement projects.