Customers consistently praised the friendly, professional, and accommodating service provided by the staff, particularly highlighting Kaylee and Grant.
Quality of Work
The craftsmanship and quality of installations received high marks, with many reviews noting the precision and attention to detail in the finished products.
Competitive Pricing
Many customers found Glass Crafters' pricing to be competitive and better than other companies, contributing to their overall satisfaction.
Timeliness
Reviews frequently mentioned the punctuality of the service, with installations being completed on time and as promised.
Communication
Customers appreciated the clear and effective communication throughout the process, from initial quotes to installation.
LE
La Casa Enterprises
Dec 29, 2025
5.0
glass crafters did am excellent job on installing three bathroom shower enclosure olus my wine cellar glass wall
BF
Benny Feletoa
Dec 11, 2025
5.0
⭐️⭐️⭐️⭐️⭐️ 5-Star Review for Kaylee at Utah Glass Crafters
Working with Kaylee at Utah Glass Crafters has been nothing short of amazing. She is the definition of professional, friendly, and truly understanding. I came into this process with a lot of concerns and, honestly, I was probably a bit of a difficult case to work with. But Kaylee never once made me feel like a burden.
She listened, problem-solved, and went above and beyond to make sure every detail was taken care of. Even during the most challenging moments of what I needed done, she remained patient, calm, and incredibly supportive. Her ability to navigate complex situations while keeping everything stress-free is a rare gift.
We are truly grateful for everything she has done for us. It’s clear that Kaylee genuinely cares about her work and her customers, and it shows in every interaction. Utah Glass Crafters is lucky to have her, and so are the customers she helps every day.
Thank you, Kaylee, for being absolutely awesome.
SJ
Steven Jepson
Sep 16, 2025
5.0
I had a great experience with Glass Crafters. Their pricing was significantly better than another company that also bid the job. Grant and Kaylee were always super friendly to work with. And they were also extremely patient when the other portion of the project was delayed for weeks and weeks. Plus, the installers were extremely professional and careful once installation day finally arrived. Don't hesitate to use them.
DH
Diane Henry
Aug 3, 2025
5.0
Great on time service, window installation was perfect. I would highly recommend this company!
SP
Shawn Palmer
Aug 3, 2025
5.0
Look, when researching glass for a 30 year old window pane that has been broken and isn't made anymore I've heard a lot of excuses.
One Day Glass:
"If your glass arrives and is broken then we don't take liability."
"If you sign for the glass and it doesn't fit, that's not our fault, even though you gave us the exact specifications to cut the glass and we screwed up. Glass cutting isn't an exact science, but don't worry we'll give you a discount on another pane of glass you order, which we'll probably screw up anyway because our glass cutters are amateurs."
"Oops we gave you the wrong thickness you asked for, oh well not our fault, but don't worry we'll give you a discount and maybe get it right next time."
"Oops we sent you glass with chipped corners and cracks, oh well not our fault, but we'll give you a discount on your next one."
On and on and on the excuses went. All of these were from "One Day Glass" by the way. Oh and also, glass cutting is an exact science so you know it's just an excuse for poor craftsmanship.
Then I call Glass Crafters of Utah.
Me: Here's the size and thickness I'll need.
Them: Ok we'll call you in a couple days.
Them: The cost is $20 - $100 cheaper then everyone else.
Me: ok there's got to be a catch here.
2 days later
Them: Your glass is ready.
Me after measuring the pane: Wow you guys are good it's the perfect thickness and size. Exact measurements.
Them: Have a nice day.
Me: Satisfied with my new installed window pane.
That's how ridiculously easy it was with Glass Crafters. They're just one of those companies that is honorable, no excuses, gets the job done and done right the first time, the way real companies used to be. This is now my new go to glass company, that simple.
Frequently Asked Questions About Glass Crafters of Utah
What services does Glass Crafters of Utah offer?
Glass Crafters of Utah provides custom glass services including custom showers, mirrors, lead glass, glass marker boards, and glass railings.
Where is Glass Crafters of Utah located?
They are located at 394 W Ironwood Dr, South Salt Lake, UT 84115, USA.
What are the business hours of Glass Crafters of Utah?
They are open Monday through Thursday from 8:00 AM to 5:00 PM and closed on Friday, Saturday, and Sunday.
How can I contact Glass Crafters of Utah?
You can contact them by phone at +1 801-834-1106 or via email at glasscraftersofutah@gmail.com.
What payment options does Glass Crafters of Utah accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Glass Crafters of Utah have wheelchair accessible facilities?
Yes, they have wheelchair accessible entrances and parking.
Is Glass Crafters of Utah affiliated with any business organizations?
Yes, they are associated with the Better Business Bureau.
What nearby businesses could I visit along with Glass Crafters of Utah?
Nearby businesses include ATI Restoration for damage restoration, Skier's Edge for sporting goods, and Lucky Spoon Bakery for food and treats.
Are there any home improvement services near Glass Crafters of Utah?
Yes, nearby you can find Superior Home Improvement, Kelly's Heating & Cooling, and Salt Lake City - Utah Rainbow, which offer contractors, plumbing, HVAC, and home cleaning services.
Can nearby professional services help complement my visit to Glass Crafters of Utah?
Certainly, businesses such as Backstreet Surveillance for home security, Strange Reptile Inc for marketing consulting, and Toys Services & Upholstery for boat repairs are located near Glass Crafters of Utah to meet additional needs.