Business Details
About
Carpet StoreCarpet InstallerTile Contractor
Taylor Carpets and Flooring provides carpet, tile, hardwood, and laminate flooring to the Provo and Lehi, UT.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.8
92 reviews
5 stars
81
4 stars
7
3 stars
2
2 stars0
1 star
2
- TTT3 days ago5.0Have used them twice now. Great experience, great price. We came in today for a carpet replacement and they were able to get us scheduled same day. Great service.
- CSChristina StewartNov 28, 20255.0Friendly, prompt,caring, goes out of there way to make sure the choice of carpet is what you want. Choose Taylor’s your future self will thank you.
- HBHire Me BarstoolOct 23, 20255.0Great guys did a solid job
- JBJohn BurroughsMay 7, 20245.0Awesome experience. We got both carpet and laminate flooring. the finished product was better than expected.
- PMPaul MaxfieldJun 19, 20175.0Nice soft carpet for my living room. Good price, and the installer was fast and friendly.
Frequently Asked Questions About Taylor Carpets and Flooring
Do you install flooring?
We provide installation services for all flooring products we sell. This includes carpet, luxury vinyl plank (LVP) flooring, laminate, sheet vinyl, hardwood, ceramic tile, and more. It's worth noting that the global vinyl flooring market is expected to reach $51.45 billion by 2028, according to Fortune Business Insights. For those seeking LVP flooring and professional installation in the local area, Taylor Carpets and Flooring is an excellent choice.
Do you offer warranties?
We offer various warranty options. For carpets, we provide manufacturer warranties. LVP and laminate warranties range from five years to lifetime, depending on the specific product. Our labor is covered by a lifetime warranty. At Taylor Carpets and Flooring, we strive to meet and exceed customer expectations with our comprehensive warranty offerings.
What payment options are available?
We accept multiple payment methods including cash, checks, and credit cards. Extended financing is also available for qualified customers. Our policy requires a 50% deposit, with the remaining balance due upon job completion. For products not requiring installation, full payment is necessary before the item leaves our store.
What's your return policy?
We maintain a clear and transparent return policy. Special order products and installed carpets are non-returnable. Hard surface products from our in-stock inventory, such as LVP and laminates, can be returned if the boxes remain unopened. Remnants are not eligible for return. We prioritize clear communication regarding our return policies to ensure customer satisfaction.
What is your cancellation policy?
Our cancellation policy is designed with clarity in mind. Special order products cannot be canceled. In-stock products can be canceled with a full refund prior to installation, provided we receive at least 48 hours' notice. We aim to be as accommodating as possible while maintaining fair business practices.
What is the process if I need to change my appointment?
We understand that schedules can change. Our installation appointments can be rescheduled with a minimum of 48 hours' notice. We strive to be flexible and accommodating to our customers' needs while maintaining efficient operations.
How can I contact the store?
You can reach out to us by phone or stop by one of our locations in Provo or Lehi. We are eager to help you with your flooring needs!
Do you provide flooring installation services?
Yes, Taylor Carpets and Flooring offers installation for all flooring products including carpet, luxury vinyl plank (LVP), laminate, sheet vinyl, hardwood, and ceramic tile.
What warranty options are available for your flooring products and services?
We offer manufacturer warranties for carpets, five-year to lifetime warranties for LVP and laminate products, and a lifetime warranty on our labor.
What payment methods does Taylor Carpets and Flooring accept?
We accept cash, checks, credit cards including American Express, Visa, MasterCard, Discover, Apple Pay, Samsung Pay, and offer financing for qualified customers.
What is your return policy on flooring products?
Special order products and installed carpets cannot be returned. In-stock hard surface products like LVP and laminates can be returned unopened. Remnants are not eligible for return.
Can I cancel or change my flooring order or installation appointment?
Special orders cannot be canceled. In-stock product orders can be canceled with full refund if notified at least 48 hours before installation. Installation appointments can be rescheduled with a minimum 48-hour notice.
What are the store hours for Taylor Carpets and Flooring in Provo?
The store is open Monday through Friday from 9:00 AM to 6:00 PM, and on Saturdays from 9:00 AM to 3:00 PM. It is closed on Sundays.
Where is Taylor Carpets and Flooring located?
We are located at 455 S 900 W, Provo, Utah 84601, USA.
Does Taylor Carpets and Flooring offer delivery and pickup services?
Yes, we provide in-store pickup, curbside pickup, and delivery services for our products.
Can you tell me about nearby businesses that might interest a visitor to Taylor Carpets and Flooring?
Nearby, you can find Deason's Demons Bike Shop specializing in motorcycles and bicycles, Alpine Event Co. for party supplies and event planning, and Peter’s Appliance offering appliance sales and repair.
How can nearby businesses enhance my visit to Taylor Carpets and Flooring?
After shopping for flooring, you might want to visit nearby Vision Wear International for clothing wholesale, or stop by The Finer Things Dog Club for pet services if you have pets with you.