Now in its fifth generation, Kabelin Ace Hardware has been in business since 1912. The first store opened in La Porte, IN. Growing and expanding to satisfy their customer's needs, Kabelin Ace Hardware is now an eight-store chain. The Michigan City East location meets their customer's needs with a knowledgeable team led by Lisa Conley. Lisa and her team offer services from screen/window repair, key cutting, and lock re-keying to paint chip color matching. They know what it takes to be Ace Helpful. Welcoming you as both a customer and a friend, they succeed in fulfilling the Ace Pledge: Helping you is the most important thing we have to do today!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.