Benjamin Franklin Plumbing Tyler

4.9
903 reviews

About

PlumberEmergency PlumbersWater Heater ServiceLeak Detection ServiceWater Softening Equipment SupplierSewer & Drain CleaningSeptic System ServiceSewer Cleaning CompanyWater Heater Sales
Benjamin Franklin Plumbing Tyler is the honest and dependable East Texas Plumber to call for residential home plumbing repairs. Benjamin Franklin Plumbing is available 24/7 to ensure that emergencies don't happen to you! Our local expert plumbers can fix pipe leaks, clogged drains and pipes, water heater repair, and water heater installation. Call the fast and honest plumbers today for all your full plumbing service needs. Our professional, best-rated plumbers are standing by to assist you. We are the best-rated Tyler plumber you can trust for fast and honest service. (903) 730-6611 | Call Us Today!

Location

Benjamin Franklin Plumbing Tyler
11316 State Highway 64, Tyler, TX
75704, United States

Hours

Reviews

4.9
903 reviews
5 stars
851
4 stars
27
3 stars
6
2 stars
5
1 star
14

What are people saying?

AI-generated from recent customer reviews

Prompt Service

Customers frequently praised the quick response times and same-day service provided by the technicians.

Professionalism

Technicians were consistently described as courteous, knowledgeable, and professional in their interactions with customers.

Communication

Many reviews highlighted the clear communication and transparency regarding repairs and pricing, although some customers felt more explanation was needed.

Quality of Work

Overall, customers expressed satisfaction with the quality of repairs and installations, with several noting thoroughness and attention to detail.

Pricing Concerns

While many found the pricing reasonable, some customers felt that certain charges were higher than expected or not adequately explained.
  • EM
    Erica Miller
    4 days ago
    5.0
    Same day service and installation. Very helpful!
  • BW
    Bryan Woodbury
    Nov 11, 2025
    5.0
    Austin and Isaac came found the leak and repaired it the next day! 1,000.00 to dig one foot and replace the piping and replaced most all the soil. But still, I have fresh water again!
  • SS
    Susan Stevenson
    Sep 29, 2025
    3.0
    Prompt and courteous service. Both techs were respectful They did not explain nor offer the option to my wife to decline or accept the $155 Membership Fee inserted in the invoice. After further review with other plumbing companies and explaining my problem, it was determined that my problem could have been fixed somewhat cheaper, but I am ok with the job they did. My hot water heater did produce hot water, they said it was due to pressure and that in Flint Bullard area Southern Utilities is jacking up the pressure causing issues in their attempt to accommodate future demand as many homes are going up in this desired area. This company is a chain and they are trying to make profit. I understand, but just explain things better and allow for your customers to have that option before they pay. My bill $945. I will refer to Watson Plumbing in the future as they are the ones who installed the plumbing in my home in 2018 when it was built. Again, great work, very thorough, no worries, just dont like the tactic.
  • SH
    Sabrina Hightower
    Sep 16, 2025
    5.0
    Called on a Monday due to our hot water heater going out on us , and John had someone out that day ! So, I support their motto 100%! Also, they were very transparent with what needed to be done and installed our new heater the next day! I appreciate their promptness and efficiency. I will highly recommend your company and services throughout east Texas . Thank you
  • SA
    Shymia Arps
    Sep 15, 2025
    5.0
    Great service by Gage. He explained what needed doing for the garbage disposal and got the job done. Price was okay. He even attempted to fix an issue with the shower tub leaking but I declined the estimate for now but will call back in the future for a fix on it. The scheduling is quick and easy with them. Thank you

Frequently Asked Questions About Benjamin Franklin Plumbing Tyler

What services does Benjamin Franklin Plumbing Tyler offer?

They provide residential plumbing repairs including toilet repair, faucet installation, water heater repair, emergency plumbing, sink replacement, disposal repair, water conditioning, and tub and shower installation.

Are Benjamin Franklin Plumbing Tyler's services available 24/7?

Yes, they are available 24/7 to handle plumbing emergencies and repairs.