Business Details
About
Flooring StoreFlooring ContractorCarpet InstallerTile ContractorWood Floor Installation ServiceCarpet StoreCountertop StoreKitchen Remodeler
Petty Family Floors is a locally owned and operated flooring company in Round Rock, TX, that provides personalized, no-pressure assistance to find the perfect floor for your home. Our large showroom offers a wide range of flooring options, including carpet, tile, hardwood, luxury vinyl plank, laminate, waterproof flooring, stone, backsplash, and more. We also provide superior turn-key installation services, and our installation crews are the best in Texas. Choose Petty Family Floors for high-quality flooring products and services, and experience the difference of working with a local and women-owned business. Contact us today!
Details
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
Location
Petty Family Floors
110 N Interstate Hwy 35 Suite 175, Round Rock, TX
78681, United States
Hours
Reviews
4.9
110 reviews
5 stars
108
4 stars0
3 stars0
2 stars1
1 star1
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the exceptional customer service, highlighting the helpfulness and responsiveness of staff, particularly Sunni.
Installation Quality
The installation teams received high marks for professionalism, efficiency, and attention to detail, with many customers expressing satisfaction with the quality of work.
Product Selection
Reviewers appreciated the wide selection of flooring options available, noting that the staff provided valuable guidance in choosing the right materials.
Overall Experience
Many customers reported a seamless and enjoyable experience from start to finish, emphasizing the ease of the process and the quality of the final results.
- DDDougDec 18, 20255.0Petty Family Floors did an amazing job installing new carpet in our bedrooms. Sunni helped us pick the perfect carpet ! The install team of Pablo and Jose were excellent, so kind, professional with the installation. We would highly recommend them. Doug and Jamie
- KNKris NorwineNov 25, 20255.0We had a wonderful experience with Petty Family floors. They replaced the carpets in our home. The process was simple, easy, and quick! Their crew was clean and got the job done in half a day. Minimal disturbance to our daily routines and our carpets look and feel great!
- NDNaomi DalachNov 12, 20255.0They were so helpful in helping me choose the color and carpet I wanted. The installers did a great job in a timely manner. I would highly recommend
- MKMark KammerOct 20, 20255.0Worked with Petty Family Floors to replace our staircase and upstairs carpeting. From the very start Sunni was super helpful going through our options and coming out quickly to measure. There quote was very competitive and gave us 3 levels to choose from. Her install team arrived on time, didn't waste anytime getting to work and completed in one full day. Initially expected 1 1/2 days to complete all the work. The carpet looks great and everything was cleaned and all the large items they moved were placed back in the right spot. I wouldn't hesitate to work with Sunni and Petty Family Floors again when needing more flooring work. Thanks so much for making the whole process very painless for us Sunni.
- SFShara FunariOct 11, 20255.0Great flooring selection. Suni maintained communication with us, even though our project was months out when we started! Install was efficient and the crew was polite. We love our floors.
Frequently Asked Questions About Petty Family Floors
What are your hours?
Hi! We're open Tuesday-Thursday from 10:30AM-5:30PM and Friday & Saturday from 10:30AM-4PM.
What products & services do you offer?
Hello! We offer a full showroom to come and pick up the perfect flooring for your home or business. We also offer installation services!
What are your accepted forms of payment?
Hi! We accept Cash, Check, Debit Card, Discover, MasterCard, Visa and American Express.
What areas do you service?
Hi! At Petty Family Floors we are proud to service the greater Round Rock, Texas area including Pflugerville, Georgetown, Leander, Cedar Park, Sun City, Hutto, Austin, Liberty Hill, Jarrell, Manor, Jonestown, Taylor, West Lake & Lakeway. If you don’t see your area in the list, there is still a great chance we service it!
WHAT DOES THE FLOORING PROCESS LOOK LIKE?
We believe that the best way to experience our full scale of services is by coming into our expansive showroom and meeting us in person. This allows our team to ask some questions to identify the right flooring for your home and allows you to touch and see all of the options we have available! You are welcome to borrow samples to take home and once you’ve narrowed down your selection, we can schedule a free in-home estimate! Then when you are ready to proceed with the new flooring, we can discuss installation timeline and turn-around.
HOW LONG DOES FLOORING INSTALLATION TAKE?
Installation duration depends on several factors – existing flooring that may need to be demoed, type of flooring being installed, total square footage, etc. Typically, carpet installations are completed in one day and hard surface installations larger than one room take multiple days. Tile almost always takes a minimum two days (due to dry-time required for thinset).
WHO DOES THE FLOORING INSTALLATIONS?
We truly believe that we have the best installers in Texas! We have several installation crews who are people of integrity, hard workers and experts in their field. We have known most of them for 20+ years! They love what they do and they are excellent at their craft. When you choose us to install your floors, you are supporting local families and their dreams.
DO YOU INSTALL IF I HAVE MY OWN FLOORING MATERIAL?
No, for several reasons, we only install materials provided by us.
DO YOU SELL MATERIAL-ONLY IF I PLAN TO INSTALL MYSELF?
Yes, we do both!
HOW DO I CLEAN MY CARPET?
Frequent vacuuming is necessary. If you have a stain, the manufacturer may have a cleaning key on their website to assist you in stain removal. Most carpet manufacturers recommend having your carpets professionally cleaned (by a company that is CRI certified) at least every 18 months. This is also important to keep the warranty intact. Please hold onto all receipts.
HOW DO I CLEAN MY HARD SURFACE FLOORS?
Most hard surface floors can be cleaned by sweeping. For floors that can tolerate some topical moisture, you can spray (or LIGHTLY damp-mop) using a PH-neutral cleaner. Both Swiffer Wet-Jet & Bona are PH-neutral. Always test any new cleaner on a small section of your floors first to ensure there are no reactions.
HOW DO I PREPARE MY HOME FOR FLOORING INSTALLATION?
When you place an order with us, we will provide you with a list of ‘things to expect’ that should answer all of your questions. Generally speaking, we ask that you take care of moving all small things, breakables and electronics. We do move furniture items. Depending on the flooring being installed, you may not have access to certain rooms until flooring installation is complete. Please be aware that flooring demo (even carpet and pad) and installation can be dusty and create some mess. We do our best to minimize this, but please plan on cleaning once installation is complete. This can also be noisy, so if you, your household, or pets are sensitive to noise you may want to make arrangements to be out of the house during working hours.
DO I HAVE TO BE HOME WHILE THE CREW IS WORKING?
No. We ask that you be on-site the first morning of installation to meet the crew and go over any questions. From there, you are free to come and go as you please.
WHAT ARE THE PROS & CONS OF EACH TYPE OF FLOORING?
Each individual flooring type and style has different pros and cons. We can discuss this more in-depth in the showroom. But, here’s a quick rundown. Tile – extremely durable. Easy to clean. Moisture doesn’t generally affect it. However, if you have known foundation issues the tiles could crack. Tile is also colder and harder underfoot. Hardwood – the real thing! Nothing beats nature. Since hardwood is a real product, each plank is different from the rest. It never goes out of style and is generally viewed as a premium flooring product. However, hardwood has a higher tendency to scratch and dent and is susceptible to moisture and humidity. These things simply mean you may need to take a bit more care with a real hardwood floor. Laminate – engineered for households with kids and pets. Laminate is durable and when maintained properly can look the exact same 20 years after installation! Laminate is also budget friendly. However, since it’s a wood based product, it can be more susceptible to moisture and humidity (though we do have LOTS of waterproof options). Luxury Vinyl Plank – aside from tile, this flooring is generally the most water-proof. WPC and SPC vinyl planks can be installed in bathrooms! Durability and style varies a lot among the different categories of LVP. This flooring type installs easy and continues to grow in popularity. Carpet – soft, cozy and warm! Many people prefer to have carpet in bedrooms and rooms where they spend a lot of time on the floor. It is quiet, soft underfoot and generally the least-expensive flooring to purchase and install. There are even pet-friendly carpets with fantastic warranties!
DO I REMOVE MY EXISTING FLOORS BEFORE INSTALLING NEW FLOORS?
In most cases, yes. It is generally recommended to remove the old floor first. If we don’t, there could be a number of potential issues – voided warranties, door clearance, etc.
Do you provide a warranty on flooring/installation?
The material does have a warranty which comes from the manufacturer. We provide a labor warranty. Carpet has a 2-year warranty and hard surface has a 1-year warranty.
How do I choose the right flooring for my space?
Stop by our showroom so we can discuss suitable flooring based on factors like room usage, lifestyle, and budget.
Can I get samples of flooring materials?
Yes! We allow our customers to borrow samples to decide what will look the best in your space!
Do you offer financing?
We offer special financing through Synchrony Financial!
Here is the link to apply: https://www.synchrony.com/mmc/S0199061603
What are the operating hours of Petty Family Floors?
Petty Family Floors is open Tuesday through Thursday from 10:30 AM to 5:30 PM, and Friday and Saturday from 10:30 AM to 4:00 PM. They are closed on Sundays and Mondays, although Monday appointments are available by request.
What types of flooring products and services does Petty Family Floors offer?
They offer a full showroom with a wide range of flooring options including carpet, tile, hardwood, luxury vinyl plank, laminate, waterproof flooring, stone, and more. They also provide professional installation services.
Which payment methods are accepted at Petty Family Floors?
They accept Cash, Check, Debit Card, Discover, MasterCard, Visa, American Express, and also offer special financing through Synchrony Financial.
Which areas are serviced by Petty Family Floors?
They proudly service the greater Round Rock, Texas area including cities like Pflugerville, Georgetown, Leander, Cedar Park, Sun City, Hutto, Austin, Liberty Hill, Jarrell, Manor, Jonestown, Taylor, West Lake, and Lakeway.
How long does a typical flooring installation take at Petty Family Floors?
Installation times vary depending on the type and size of the job. Typically, carpet installations take one day, hard surface installations larger than one room take multiple days, and tile installations usually require at least two days due to dry time.
Can customers bring their own flooring materials for installation?
No, for several reasons, Petty Family Floors only installs materials provided by them.
Does Petty Family Floors provide samples for customers to take home?
Yes, customers are welcome to borrow samples to help decide what will look best in their space before making a final selection.
Are there nearby coffee shops where I can grab a drink before or after visiting Petty Family Floors?
Yes, there are two nearby Starbucks locations, offering convenient spots to relax and enjoy a coffee before or after your visit to Petty Family Floors.
What home improvement stores are close to Petty Family Floors that I might visit for complementary home projects?
Nearby you can find Umana Landscaping Services LLC and Mighty Fence Co., both offering services and products that complement flooring and home improvement projects.
If I need additional services, is there a pet grooming service near Petty Family Floors?
Yes, Scenthound, a nearby pet groomer, is close to Petty Family Floors, making it convenient if you need to tend to your pet while attending to your flooring needs.