Business Details
About
PlumberDrainage ServiceWater PurifiersPlumbing Supply StoreWater Softening Equipment Supplier
With over 40 years in business, Beyond Wow Plumbing is a true community staple for residential plumbing and leak detection services in Round Rock and the surrounding areas. Since our founding in 1980, our family-owned and operated company has raised the bar for what plumbing service and leak detection looks like. We enhance the plumbing trade and do right by our customers with upfront pricing and multiple service options. Our expert plumbers are well-trained, professional, and deliver an exceptional customer experience on every job. We don’t just talk the talk, either. We proudly back our services with a true 100% customer satisfaction guarantee. We are BBB A+ rated, backed by thousands of five-star reviews.
Details
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingAvailable
Location
Hours
Reviews
4.9
473 reviews
5 stars
448
4 stars
11
3 stars4
2 stars0
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the professionalism, friendliness, and thoroughness of the technicians, highlighting their effective communication and problem-solving skills.
Timeliness
Numerous reviews noted the prompt response times and quick service, with many technicians arriving on the same day or within a few hours of the call.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, mentioning high estimates and unexpected fees, while others appreciated the value provided through membership programs.
Quality of Work
Overall, customers reported satisfaction with the quality of repairs and installations, although there were isolated incidents of poor workmanship and unresolved issues.
Emergency Services
Several reviews criticized the availability of emergency services, with claims of false advertising regarding 24/7 support.
- MHMark HamzyOct 20, 20251.0Claims to give exceptional service but refuses to give a ballpark estimate over the phone to replace a water heater. They want to lock you in by charging you to visit your house to give an estimate.
- FSFredy SuarezJul 21, 20251.0Advertises emergency service but call at 11 pm and nobody available. False advertising!!!!
- KMKerry McCartyJun 11, 20255.0Great service by Jake Neeb! Prompt, professional and experienced. Thanks for getting me in so quickly.
- BEbob elderMay 28, 20255.0I’m very impressed! We had a clogged kitchen sink and Zen showed up to help less than 2 hours from the time we called. Then Jason arrived, and they fixed everything quickly and even showed video proof of the pipes before and after the service. Wow! I called 3 plumbers before I found WOW on line, and the next time I need someone, you better believe they’ll be the first place I call.
- AHAngie HMay 27, 20255.0We got all our toilets replaced and we had great service from Andrew! One of the toilets (a Kohler, fresh from the box from Home Depot) had a faulty valve thingy that made the water keep filling the tank nonstop. I was worried we’d have to stop the service or return the toilet but Andrew called his supervisor and they fixed it no charge! Fantastic! (I called Kohler and got a replacement piece for the future 😑). Beyond Wow did amazing! I will add that they have a membership, which we were upsold on prior to service. We did move forward with it though because it actually saved us money on this project and another piece we needed (outside spigot replaced). So all in all, great service, great company, I highly recommend!
Frequently Asked Questions About Beyond Wow Plumbing & Drains
What plumbing services does Beyond Wow Plumbing & Drains offer?
Beyond Wow Plumbing & Drains offers residential plumbing, leak detection, drainage services, water purifiers, water softening equipment, gas fitting, and hot water system supply, among other plumbing-related services.
Where is Beyond Wow Plumbing & Drains located?
They are located at 310 W Main Street, Suite 104, Round Rock, TX 78664, USA.
What are the business hours of Beyond Wow Plumbing & Drains?
They are open 24 hours a day from Monday to Saturday and closed on Sunday.
In which areas does Beyond Wow Plumbing & Drains provide services?
They serve areas including Round Rock, Cedar Park, Georgetown, Pflugerville, Leander, Hutto, Liberty Hill, and nearby communities in Texas.
What payment methods are accepted at Beyond Wow Plumbing & Drains?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa payments.
Is Beyond Wow Plumbing & Drains accessible for customers with disabilities?
Yes, they have wheelchair accessible entrances, seating, and restrooms.
How can I learn more about Beyond Wow Plumbing & Drains online?
You can visit their website at https://beyondwow.com/, their Facebook page, Instagram (@beyondwowplumbing), or YouTube channel for more information.
Are there any plumbing competitors or related services nearby Beyond Wow Plumbing & Drains?
Yes, local competitors include S & D Plumbing and Roto-Rooter, both providing plumbing and related services near Beyond Wow Plumbing & Drains.
Are there financial services close to Beyond Wow Plumbing & Drains where customers might seek advice or loans?
Yes, nearby financial services include Advanced Wealth Strategies Group, Edward Jones advisors like Chris Cantu, Timothy A Nevlud, and Sarah Donnelly, as well as Nationwide Mutual Insurance and Brookshire Insurance Agency.
What other businesses or services are near Beyond Wow Plumbing & Drains that customers might visit?
Nearby businesses include advertising agencies like Mad Mouse Creative, real estate agents such as JP & Associates REALTORS® and Samantha Smith, as well as restaurants like Backporch Social, offering options for customers before or after their plumbing service visits.