Business Details
About
Air Conditioning Contractor
7 years in business • Locally-owned & operated • Free consultation • Military discount available • Professional service • Video appointments • Video estimates • Accepting on-site jobs • Accepting urgent jobs • Protective gear used • Maintaining distance • No-contact payments • No cancellation fee • Financing options
Location
Hours
Reviews
4.9
427 reviews
5 stars
411
4 stars5
3 stars3
2 stars3
1 star5
What are people saying?
AI-generated from recent customer reviews
Professionalism
Technicians are consistently described as knowledgeable, friendly, and professional, providing thorough explanations and maintaining a courteous demeanor.
Customer Service
The company is praised for its responsiveness and commitment to customer satisfaction, often going above and beyond to address issues promptly.
Pricing Transparency
While many customers appreciate fair pricing, there are some complaints about perceived overcharging and inconsistencies with discounts.
Quality of Work
Overall, customers report high satisfaction with the quality of service, including effective repairs and installations, although there are isolated incidents of dissatisfaction.
Communication
Customers value the clear communication from technicians regarding services performed and recommendations, contributing to a positive service experience.
- MRMishelle R1 day ago5.0They take care of me each year checking my systems and getting me ready for winter. Reuben was outstanding, fixing a small but potentially dangerous leak found during tune up.
- JAJosh A2 days ago5.0Dusty and his crew did great work, very professional, will use them again in the future
- RAR. AbadescoNov 6, 20255.0Fareed came today and was very courteous and prompt at figuring out what was wrong with the heater and air-conditioner in my house. He was very professional about what might need to be done and came up with suggestions that would be follow up with another colleague in the company next week. Overall I am confident with his work.
- BHBoo HooOct 30, 20255.0Fardeen Azizyar did an amazing job! We are so thankful for him he is very knowledgeable and we highly recommend him to anyone anytime he is the best HVAC Technician.
- MMMichael MillerOct 22, 20255.0Reuben arrived promptly, put on shoe covers to keep our floor clean, and checked both my hvac systems for potential problems and recommended replacing a capacitor that was out of tolerance to prevent the a/c motor prematurely failing. He was friendly and efficient, and is a reason I will keep using Firehouse Heating and Air.
Frequently Asked Questions About Firehouse Heating and Air
What services does Firehouse Heating and Air provide?
Firehouse Heating and Air offers professional air conditioning and HVAC contracting services, including video appointments and on-site jobs.
Is there a military discount available at Firehouse Heating and Air?
Yes, Firehouse Heating and Air offers a military discount for qualifying customers.
What are the business hours for Firehouse Heating and Air?
They are open Monday to Friday from 8 AM to 8 PM, and Saturday to Sunday from 8 AM to 5 PM.
Where is Firehouse Heating and Air located?
It is located at 1785 I-30 Frontage Rd, #101, Rockwall, TX 75087, USA.
Does Firehouse Heating and Air offer free consultations?
Yes, free consultations are available to all customers.
Are urgent and same-day jobs accepted by Firehouse Heating and Air?
Yes, they accept urgent jobs and can provide prompt service when needed.
What safety measures does Firehouse Heating and Air follow during service?
They use protective gear, maintain distance, and offer no-contact payments to ensure customer safety.
Can customers pay for services at Firehouse Heating and Air without physical contact?
Yes, no-contact payments are accepted to provide safe and convenient transactions.
What nearby places can help me find Firehouse Heating and Air?
Firehouse Heating and Air is near The Deal Breaker discount store and Auto Glass By Jerry, a windshield repair service; these landmarks can help guide you to the location.
What nearby services can I visit before or after my appointment at Firehouse Heating and Air?
You might visit Rockwall Pawn for shopping or Auto Glass By Jerry for windshield services, both close to Firehouse Heating and Air.
Are there any recreational vehicle services near Firehouse Heating and Air?
Yes, Juan Garcia The RV Doctor and Legacy Coach Inc. offer RV sales and repairs nearby.