Firehouse Heating and Air

4.9
437 reviews
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Business Details

1785 I-30 Frontage Rd, Rockwall, TX
75087, United States
(469) 247-3234
https://firehouseheatingandair.com/?utm_source=GBP&utm_medium=organic

About

Air Conditioning Contractor
7 years in business • Locally-owned & operated • Free consultation • Military discount available • Professional service • Video appointments • Video estimates • Accepting on-site jobs • Accepting urgent jobs • Protective gear used • Maintaining distance • No-contact payments • No cancellation fee • Financing options

Location

Firehouse Heating and Air
1785 I-30 Frontage Rd, Rockwall, TX
75087, United States

Hours

Reviews

4.9
437 reviews
5 stars
421
4 stars
5
3 stars
3
2 stars
3
1 star
5

What are people saying?

AI-generated from recent customer reviews

Professionalism

Technicians consistently demonstrated professionalism, thoroughness, and knowledge during service calls.

Customer Service

Customers praised the friendly and responsive customer service, highlighting effective communication and support.

Transparency

Many reviews noted the transparent pricing and lack of pressure to upsell unnecessary services.

Quality of Work

Overall, customers expressed satisfaction with the quality of work performed, often mentioning timely and effective solutions.

Mixed Experiences

Some customers reported negative experiences, particularly regarding upselling and service follow-ups.
  • DM
    David Moore
    Jan 3, 2026
    5.0
    Absolutely great service!!!
  • CH
    Cory Hamilton
    Dec 24, 2025
    5.0
    Who would ever think that you would have to call an AC company in December to come and fix the AC because it’s hot outside in December??!!! Well that was the case and Jordan is a Godsend! He was prompt and explained everything that was going on. He was able to make the repair that was needed! If you’re looking for a great company with great people, give Firehouse Heating a call and request Jordan!!!
  • KT
    Kyle Tatum
    Dec 17, 2025
    5.0
    I want to give a huge shoutout for Dusty and his team at Firehouse. I recently had them complete a job for me at my house, but there was an electrical issue that I had overlooked. My fault completely, but while that was being fixed, Dusty communicated with me every day, staying in the loop, ensuring that he was doing all he could to help. These guys were communicative, showed up when they said they would, and did impressive work, in a timely fashion. Pricing? Glad you asked. They were totally transparent and more than fair in their pricing for the job. If you have any questions or would like for them to give you a quote, do yourself a favor and ask for Dusty and his tech Jordan. Great guys with a great company.
  • KH
    Kelly Hardin
    Dec 8, 2025
    5.0
    Very pleased with work done just seemed awfully exp. However the fancy tools needed now days I guess have to be paid for and replace when worn out. Jordan was very thorough and professional. I am very pleased with service and outcomes. Working great
  • HH
    Hong
    Dec 8, 2025
    5.0
    We needed numerous repairs and add-ons to our HVAC systems. Firehouse technicians were at all times polite, personable, and dedicated to the work that needed to be done. Their highest concern was that all work was completed to our satisfaction. We’d welcome any of the six or more of them into our home again. A special thanks to Brandy who was at all times polite and professional on the phone as she juggled everything associated with scheduling and communication.
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Frequently Asked Questions About Firehouse Heating and Air

What services does Firehouse Heating and Air provide?

Firehouse Heating and Air offers professional air conditioning and HVAC contracting services, including video appointments and on-site jobs.

Is there a military discount available at Firehouse Heating and Air?

Yes, Firehouse Heating and Air offers a military discount for qualifying customers.