Bacon Plumbing Heating Air Electric

4.9
7482 reviews
HVAC, Plumbing and Electrical in Rockwall, TX

About

PlumberElectricianHVAC ContractorEmergency PlumbersSewer & Drain CleaningWater Heater ServiceAir Quality Consultant
Since 2011, Bacon Plumbing Heating Air Electric has been the trusted team for HVAC, plumbing, and electrical services in Rockwall, TX, and the Dallas-Fort Worth area. We've been the family-owned home services company of choice for increasing numbers of metroplex residents. Our customers love our business so much, a lot of our new clients are brought in on recommendation! This word-of-mouth approach helps spread the word about us and helps us reach more valued customers in our community. Trust our team with your home services needs for regular service appointments or emergency jobs in Rockwall.

Location

Bacon Plumbing Heating Air Electric
2055 Kristy Ln., Rockwall, TX
75032, United States

Hours

Reviews

4.9
7,062 reviews
5 stars
6,602
4 stars
230
3 stars
36
2 stars
28
1 star
166

What are people saying?

AI-generated from recent customer reviews

Customer Service

Technicians are consistently described as friendly, professional, and knowledgeable, providing excellent customer service.

Response Time

Customers appreciate the quick response times, especially for emergency services, with many technicians arriving within hours.

Quality of Work

The quality of work performed by technicians is highly praised, with many customers noting thorough inspections and effective solutions.

Pricing Concerns

Some customers expressed concerns about pricing being higher than expected, though many felt the service quality justified the cost.

Communication

Technicians are commended for their clear communication, explaining issues and solutions effectively to customers.
  • CR
    Charla Riner
    3 days ago
    5.0
    Matthew was great today!!! From estimate to installation of a hot water heater. Matthew was very knowledgeable and polite. His work was was exceptional. I will will continue to use Bacon Plumbing. Thank you for the excellent service.
  • SH
    Stephen Hoselton
    6 days ago
    5.0
    Matthew was able to recycle the water heater Tha had stopped working to get the burner operational to confirm that the tank was leaking internally. Within 2-3 hours, he replaced the defective water heater, replaced corroded cutoff valve, installed sediment traps on both water heater gas lines, and drained the water heater to remove sediment from the heater that didn’t require replacement. Matthew was very professional throughout and final outcome was exceptional.
  • EE
    Emma
    Dec 27, 2025
    5.0
    Cesar and Mario did an awesome job fitting my new HVAC system! Could not be happier. Thanks also to Hector Castillo for his initial diagnosis (awesome) and Daniel L for follow up electrical work. Four super professional and freindly guys who did a great job. I also very much appreciate being given complete technical answers to questions without being patronized and no "mansplaining". Thanks for being respectful and efficient, you guys! Five stars from me!
  • MJ
    Mimi Johnson
    Dec 22, 2025
    5.0
    Brandon Moore was my technician and he did an amazing job. He knows his stuff and he was very efficient and when he performed the work I had to have my tankless water heater replaced. He replaced it in little under two hours by himself he made sure that things were working and he just took the time to explain things properly to me. There was something else going on with my waterline outside that I thought was from the water heater and it was not he made sure to shut that off so I don’t have that problem any longer. I will definitely be using this company again because of Brandon. After three months of no hot water, we finally have hot water again!!
  • LF
    LM Fanava
    Dec 8, 2025
    5.0
    A month ago we had a small rain storm, but the lightning had other ideas for our home. We got struck, and being without heat, half of the house with no power, water heater broke, ceiling cracked, and our tile blew up. We called insurance and they sent someone out two days before Thanksgiving and a week later as well. They told us to wait in getting any one to come and inspect and give us a quote for damages. They wanted to access the damages first. After all of their inspection was complete and we saw the missed items that were not in our insurance’s list, we decided to call Bacon Plumbing Heating to give us quotes on everything. They sent out Andrew B. And Max to inspect all the damages and they were very knowledgeable and very helpful with explaining all of our damages, and what it would cost us. They also told us they would send everything to the insurance company. We told them both we had some issue with our insurance and we would be paying out of pocket. They gave us a name of a company that we could use to finance to help us pay for all the damages to get our home safe again. The next day Andrew came out to work on the 17 breakers that were burnt out, and did input a GFI in our breaker box. He also brought pictures from the burnt wires that were struck by the lightning as it passed into our home. We were blessed he saw that, so that we wouldn’t have a house fire after they left from the exposed wires. Andrew fixed everything and made it to inspection ready. Then we had HVAC Luis come replace our thermostat and the AC breaker box that had been fried from the strike. He also took pictures and fixed all the issues. It was also great to have Luis speak Spanish since I can speak both English and Spanish. We also had Marcos and Julian come in and replace our tankless water heater and reprogram our water heater thermostat. We also asked them if they could do a gas test, just to make sure that the lightning didn’t break any gas lines. I was so happy they could do that for us, since I was so scared the lightning may have done more damage we hadn’t seen. The test came out good and all the young men did an EXCEPTIONAL job, by making sure that our home would be safe again. They were very knowledgeable in their fields, very respectful, since the hubby had to be at work. And they were very empathetic to the way I felt about making my home safe again, since I had been in a house fire when I was a little girl. Thank you for the great work! And thank you Bacon for having all the licensed technicians under one roof. Thank you Andrew, for coming back again to add a plug for us for a bidet toilet. We never had a plug by the toilet, but he got it done.

Frequently Asked Questions About Bacon Plumbing Heating Air Electric

What services does Bacon Plumbing Heating Air Electric provide?

They offer HVAC, plumbing, electrical services, including emergency plumbing and AC repair, water heaters, heating repair and installation, drain cleaning, sewer services, generators, and electrical panels.

Where is Bacon Plumbing Heating Air Electric located?

The business is located at 2055 Kristy Ln., Rockwall, TX 75032, USA.