Samm's Heating and Air Conditioning

4.9
1433 reviews

About

HVAC ContractorLighting ContractorAir Conditioning ContractorAir Quality ConsultantHeating ContractorAir Duct Cleaning ServiceInsulation Contractor
Family owned and operated in Plano, Texas, Samm’s Heating & Air Conditioning has proudly served Collin County and the surrounding area for over 20 years. We specialize in delivering honest, reliable, and high‑quality HVAC service, repair, and installation for both homes and businesses. Our team of skilled technicians is committed to keeping you comfortable year‑round with fast response times, expert workmanship, and exceptional customer care. Whether it’s maintaining your system for peak efficiency, repairing an urgent breakdown, or installing the latest energy‑efficient equipment, we focus on doing the job right the first time.

Details

  • Requires appointmentAvailable

Location

Samm's Heating and Air Conditioning
250 Chisholm Place, Plano, TX
75075, United States

Hours

Reviews

4.9
1,433 reviews
5 stars
1,359
4 stars
34
3 stars
9
2 stars
7
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Technicians are consistently described as professional, knowledgeable, and courteous, with many customers expressing satisfaction with their interactions.

Response Time

Customers appreciate the quick response times for service calls, often highlighting prompt scheduling and timely arrivals.

Pricing Transparency

While many reviews commend fair pricing and no upselling, some customers expressed concerns about high charges for specific repairs.

Technical Expertise

Technicians are noted for their thorough diagnostics and ability to explain issues clearly, contributing to customer confidence in the service provided.

Long-term Relationships

Many customers have been loyal for years, indicating a strong reputation and trust in the company's services.
  • SC
    S. C.
    2 days ago
    5.0
    Very Freindly and knowledgeable techs and customer service reps. Reasonable pricing, and excellent quality workmanship.
  • RD
    Runner D
    Nov 22, 2025
    2.0
    Miguel seemed more interested in getting the appointment over with than solving our issue. They had just serviced our system within the last 30 days yet charged us for a service call where they still did not resolve the issue.
  • MP
    Mary Ellen Peter
    Nov 20, 2025
    5.0
    Ken is knowledgeable & professional please put him as our technician
  • AM
    Alex Mariscal
    Nov 15, 2025
    5.0
    Dillon was professional, kind and knowledgeable. Exceptional service. Thanks Dillon!
  • QN
    Quinlyn Nichols
    Nov 14, 2025
    5.0
    I have been using Samm’s heating and air for over 2 years. Always responds quickly and efficiently. They are knowledgeable. Their technicians do a great job!!!

Frequently Asked Questions About Samm's Heating and Air Conditioning

How much does an AC repair typically cost?

When considering AC repair costs, several factors influence the overall expense. The age and type of the AC unit play a crucial role; older systems may require more extensive and costly repairs, while newer models might be less expensive to fix. The complexity of the issue is another significant factor. Minor repairs, such as replacing small components, typically cost less than larger repairs, like replacing the compressor or other major parts. Additionally, the availability of replacement parts can impact costs; if specific components are hard to find or require special ordering, this can lead to higher expenses. Also, whether the system is still under warranty can also affect the final price.

How much does a new AC System cost?

This too varies depending on many factors like size of home, 1 story vs 2 story, the type of system, home automation desires, and many other factors (see the next topic). We find that the average new complete system costs anywhere from $7,000 – $12,500. The fact is it is a very difficult and dangerous task to try to “ballpark” the largest investment, aside from remodeling, in your home.That is why we will recommend sending our design specialist to your home at no cost to discuss your needs, help you understand your options, provide a load calculation and answer any questions. Many times we are offering rebates. We also have special financing with approved credit options to help ease the cost burden.