Business Details
About
HVAC ContractorLighting ContractorAir Conditioning ContractorAir Quality ConsultantHeating ContractorAir Duct Cleaning ServiceInsulation Contractor
Family owned and operated in Plano, Texas, Samm’s Heating & Air Conditioning has proudly served Collin County and the surrounding area for over 20 years. We specialize in delivering honest, reliable, and high‑quality HVAC service, repair, and installation for both homes and businesses.
Our team of skilled technicians is committed to keeping you comfortable year‑round with fast response times, expert workmanship, and exceptional customer care. Whether it’s maintaining your system for peak efficiency, repairing an urgent breakdown, or installing the latest energy‑efficient equipment, we focus on doing the job right the first time.
Details
- Requires appointmentAvailable
Location
Samm's Heating and Air Conditioning
250 Chisholm Place, Plano, TX
75075, United States
Hours
Reviews
4.9
1,425 reviews
5 stars
1,352
4 stars
33
3 stars9
2 stars7
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Technicians are consistently described as professional, knowledgeable, and courteous, with many customers expressing satisfaction with their interactions.
Response Time
Customers appreciate the quick response times for service calls, often highlighting prompt scheduling and timely arrivals.
Pricing Transparency
While many reviews commend fair pricing and no upselling, some customers expressed concerns about high charges for specific repairs.
Technical Expertise
Technicians are noted for their thorough diagnostics and ability to explain issues clearly, contributing to customer confidence in the service provided.
Long-term Relationships
Many customers have been loyal for years, indicating a strong reputation and trust in the company's services.
- RDRunner D3 days ago2.0Miguel seemed more interested in getting the appointment over with than solving our issue. They had just serviced our system within the last 30 days yet charged us for a service call where they still did not resolve the issue.
- MPMary Ellen Peter5 days ago5.0Ken is knowledgeable & professional please put him as our technician
- AMAlex MariscalNov 15, 20255.0Dillon was professional, kind and knowledgeable. Exceptional service. Thanks Dillon!
- QNQuinlyn NicholsNov 14, 20255.0I have been using Samm’s heating and air for over 2 years. Always responds quickly and efficiently. They are knowledgeable. Their technicians do a great job!!!
- ZSZachary StambaughOct 10, 20255.0What we've experienced over our 4 years with the company, paying for their bi-annual maintenance service, and meeting several of the team members over the course of mundane and emergency situations is: this is a group of people who go above and beyond to deliver excellent service and make their customers happy. I would absolutely recommend them to anyone who is looking for a great AC company. Their techs are all professional; they not only know their trade but they all have great customer service. mature individuals, listen to our needs, take the time to explain their work so that we know what to expect, and explain the pros/cons of decisions we have to make. we originally had Abel as a tech for several years. when we moved to a new tech (Dillon), my wife and I were not sure what to expect because we thought we had hit the jackpot. we're please that Dillon is also a professional. we also had an AC emergency this year where the operations manager (Karl) responded to our emergency, and then there was a billing issue which we worked out with their Operations Director (I might be getting the role wrong). over the course of that issue we learned that this is a family-owned business, and as such they take all feedback very seriously and work very hard to keep their customers happy and hire great people.
Frequently Asked Questions About Samm's Heating and Air Conditioning
How much does an AC repair typically cost?
When considering AC repair costs, several factors influence the overall expense. The age and type of the AC unit play a crucial role; older systems may require more extensive and costly repairs, while newer models might be less expensive to fix. The complexity of the issue is another significant factor. Minor repairs, such as replacing small components, typically cost less than larger repairs, like replacing the compressor or other major parts. Additionally, the availability of replacement parts can impact costs; if specific components are hard to find or require special ordering, this can lead to higher expenses. Also, whether the system is still under warranty can also affect the final price.
How much does a new AC System cost?
This too varies depending on many factors like size of home, 1 story vs 2 story, the type of system, home automation desires, and many other factors (see the next topic). We find that the average new complete system costs anywhere from $7,000 – $12,500. The fact is it is a very difficult and dangerous task to try to “ballpark” the largest investment, aside from remodeling, in your home.That is why we will recommend sending our design specialist to your home at no cost to discuss your needs, help you understand your options, provide a load calculation and answer any questions. Many times we are offering rebates. We also have special financing with approved credit options to help ease the cost burden.
What services does Samm's Heating and Air Conditioning offer?
Samm's Heating and Air Conditioning specializes in HVAC service, repair, and installation for both homes and businesses, including heating, air conditioning, air quality consulting, air duct cleaning, insulation, and lighting contracting.
Where is Samm's Heating and Air Conditioning located?
Samm's Heating and Air Conditioning is located at 250 Chisholm Place, Plano, TX 75075, United States.
What are the business hours of Samm's Heating and Air Conditioning?
They are open Monday through Saturday from 8:00 AM to 8:00 PM, and closed on Sundays.
How long has Samm's Heating and Air Conditioning been in business?
Samm's Heating and Air Conditioning has been family owned and operated since 2005, serving Collin County and surrounding areas for over 20 years.
Do I need an appointment to receive services from Samm's Heating and Air Conditioning?
Yes, Samm's Heating and Air Conditioning requires appointments for their HVAC services.
What languages are supported by Samm's Heating and Air Conditioning?
They offer services in both English and Spanish.
What is the typical cost of AC repair at Samm's Heating and Air Conditioning?
AC repair costs vary based on the unit's age, type, repair complexity, parts availability, and warranty status. Minor repairs cost less than major repairs like compressor replacement.
How much does a new AC system installation typically cost?
The average cost for a new complete AC system ranges from $7,000 to $12,500, depending on factors like home size and system type. Samm's offers free home consultations and financing options.
What nearby places can customers visit before or after visiting Samm's Heating and Air Conditioning?
Customers can visit nearby places such as Coffee Del Rey café for a coffee break or the 88 Foot Spa for relaxation therapy before or after their HVAC service visit.
Which nearby businesses provide complementary services that customers might find useful?
Nearby, customers can find TeamLogic IT for computer repair and IT services, and Imperial Roofing for roofing services, which can complement home service needs alongside HVAC solutions.
How can local transit help customers reach Samm's Heating and Air Conditioning in Plano?
While specific transit stops aren't listed, Samm's central location in Plano near major cities like Dallas and Richardson makes it accessible for customers traveling from nearby areas such as The Colony and Frisco.