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For plumbing problems small or catastrophic, day or night, Benjamin Franklin Plumbing is McKinney’s trusted 24-hour plumber. We handle clogs and leaks in sinks, tubs, and sewer lines. We promptly repair or replace water heaters, toilets, faucets and corroded pipes. From low water pressure to slab leaks, we handle all Dallas area plumbing emergencies. Benjamin Franklin’s punctual plumber guarantee ensures that you always receive fast service, expert installation and cost-effective plumbing solutions to all your home or business plumbing problems. Our local licensed plumber contractors are always ready when you need an emergency plumber near you. We’ve proudly plunged, snaked and piped Northern Dallas for over twenty years.
Location
Hours
Reviews
4.8
2,597 reviews
5 stars
2,358
4 stars
94
3 stars15
2 stars20
1 star
110
What are people saying?
AI-generated from recent customer reviews
Professionalism
Technicians consistently demonstrated professionalism, being courteous, knowledgeable, and thorough in their work.
Customer Service
Many customers praised the excellent customer service, highlighting the technicians' willingness to explain issues and provide options.
Punctuality
Customers appreciated the punctuality of the technicians, noting that they arrived on time for appointments.
Quality of Work
Overall, the quality of work was well-received, with many reviews mentioning effective problem-solving and thorough repairs.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, particularly regarding unexpected charges or perceived overpricing for services.
- KHKyle Hogue4 days ago5.0I highly recommend Benjamin Franklin Plumbing! Chuck Smith was very personable, professional, thorough and obviously highly experienced. He could have easily charged me for what he came out here to diagnose just for showing up but after they identified the problem we wound up correcting something totally different. He applied the diagnostic fee to the services we selected. Really unheard of in my past experience. His apprentice Aaron was also super personable, reapectful and engaging, especially with our needy lab pup.as well. Really appreciate their service 5 stars from us!
- BCByron CastroJan 4, 20261.0Unprofessional, not knowledgeable on how to fix a toilet. I requested someone with toilet knowledge and they sent someone that had no experience. They overcharged double for service fee and suggested to replace the toilet. I am handicapped and was able to fix it myself. Apparently, it was just a gasket replacement and he suggested to change the entire toilet. Will not recommend this company for anything. Feels like they took advantage of my situation.
- FLFrank LiaoJan 2, 20261.0Prices paid were on the high end of range for services rendered. Not sure if this is a recent trend, but they do not waive the trip charge if you get services performed with them unlike other local plumbers. I used to get work done with them in the past but will be looking elsewhere in the future.
- CMCharlesetta MannDec 31, 20255.0Again, great service from Benjamin Franklin. Michael Pack explained everything clearly and well. We may still have to have some work done, but it was not yet required today and I appreciate his honesty about that, but what might be later required. We were not charged for today’s call. And we have time to consider our options. Benjamin Franklin is a great company.
- ZTZac TysonDec 19, 20255.0Mixit valve was leaking 30-40 drips per minute and needed replaced, was probably original with the house built in 1983. Ben showed up and saved my family and I a large water bill as we were about to leave on a trip. He was done within a few hours and was kind enough to match the fixtures on the sink and even though had a new shower nozzle, he kindly installed the older one that is preferred by my family. He was very professional, explained all his work and cleaned up better than he found the work site. Ben is an excellent service provider and I hope he is awarded a holiday bonus for the exceptional work done.
Frequently Asked Questions About Benjamin Franklin Plumbing
What types of plumbing services does Benjamin Franklin Plumbing provide?
Benjamin Franklin Plumbing handles clogs and leaks in sinks, tubs, and sewer lines. They also repair or replace water heaters, toilets, faucets, and corroded pipes, and address issues like low water pressure and slab leaks.
Is Benjamin Franklin Plumbing available for emergency plumbing services?
Yes, they offer 24-hour emergency plumbing services for both residential and commercial customers in the Dallas area.
What is the punctual plumber guarantee offered by Benjamin Franklin Plumbing?
Their punctual plumber guarantee ensures that customers always receive fast service, expert installation, and cost-effective plumbing solutions. If there's any delay, they pay the customer.
Where is Benjamin Franklin Plumbing located?
Benjamin Franklin Plumbing is located at 1100 Jupiter Rd, #150A, Plano, TX 75074, USA.
What are the business hours for Benjamin Franklin Plumbing?
Benjamin Franklin Plumbing operates 24 hours a day, 7 days a week, providing round-the-clock plumbing services.
How can I contact Benjamin Franklin Plumbing?
You can contact them by phone at +1 972-588-4668 or by email at csr@punctualplumberdallas.com.
Does Benjamin Franklin Plumbing have a website where I can learn more?
Yes, their website is https://www.punctualplumberdallas.com/locations/plano/?utm_source=google&utm_medium=organic&utm_campaign=gbp where you can find more information and request services.
What nearby places can I visit around Benjamin Franklin Plumbing's location?
Nearby places include Prime Team Garage & Gate for garage door services, Pinnacle Pools and Spas for pool cleaning and home improvement, and Buckaroo Pest Protection for pest control services.
Can I combine a visit to Benjamin Franklin Plumbing with nearby recreational services?
Yes, after your plumbing service, you might want to visit nearby Premier Pools & Spas for swimming pool services or explore the Plano Elks Lodge, a local community bar and lodge for relaxation.
Are there any nearby professional service providers close to Benjamin Franklin Plumbing?
Nearby professional services include Splendid Technology Services for IT and computer repair, EZ Venue for legal services and event hosting, and Abundant Solutions offering employment agency services.