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For plumbing problems small or catastrophic, day or night, Benjamin Franklin Plumbing is McKinney’s trusted 24-hour plumber. We handle clogs and leaks in sinks, tubs, and sewer lines. We promptly repair or replace water heaters, toilets, faucets and corroded pipes. From low water pressure to slab leaks, we handle all Dallas area plumbing emergencies. Benjamin Franklin’s punctual plumber guarantee ensures that you always receive fast service, expert installation and cost-effective plumbing solutions to all your home or business plumbing problems. Our local licensed plumber contractors are always ready when you need an emergency plumber near you. We’ve proudly plunged, snaked and piped Northern Dallas for over twenty years.
Location
Hours
Reviews
4.8
2,515 reviews
5 stars
2,283
4 stars
91
3 stars15
2 stars19
1 star
107
What are people saying?
AI-generated from recent customer reviews
Professionalism
Technicians consistently demonstrated professionalism, knowledge, and courtesy during service calls.
Customer Service
Customers appreciated the friendly and helpful nature of the staff, with many noting excellent communication and responsiveness.
Quality of Work
Most reviews highlighted the thoroughness and effectiveness of the plumbing services provided, with technicians going above and beyond to resolve issues.
Timeliness
The company was praised for prompt service, often providing same-day appointments and arriving on time.
Pricing Concerns
Some customers expressed dissatisfaction with pricing transparency and perceived high costs for services rendered.
- RBRon Branson4 days ago5.0Service call was for estimate. Mike pointed out potential issues I had already identified but not shared, and I decided to give it some more consideration. Estimate good for 30 days and I will discuss with property owner since I am a renter. Mike was courteous and professional and if I do accept the estimate I will request his assignment.
- MLMirna Lynch5 days ago5.0Repair gas leak in fireplace valve. Ran Pressure test on house, gas line, filed for permit from City Of Plano. Will follow up once permit clears, and inspection is done by City then notify Atmos that they can return to turn the gas onto the house which they will do after they do their pressure test of the gas lines for the house. Technician explained every step and showed me pictures of where the leak was coming from. very satisfied with this call. Hope the second part goes as well as this first part of the repairs.
- JWJohn WalkerNov 17, 20253.0Jeffery was on time, courteous & professional. He completed the job in 40 mins. The main sink in our master bath was “snaked” & cleared in 30 mins for which I was charged $300 which is OK. However, it took him only 10 mins to clean out the P-Trap on the second sink for which was I charged $200!!! RIDICULOUS!!! Comment - Since he was ALREADY here, the second sink cleaning charge should have been NO MORE than $100 MAX. (This review would have been 5 ⭐️⭐️⭐️⭐️⭐️ Star except for the OVERCHARGE for the 2nd sink!!!)
- DSDennis SchneiderNov 13, 20255.0Ben is a terrific representative of your company. He arrived early and went right to work, evaluating the problem and discussing necessary repairs and cost. Ben is a very personable and knowledgable fellow who knows his trade and communicates well. I enjoyed having Ben repair my plumbing; he even minimized the pain of the repair cost. Should another plumbing problem arise, I will call for Ben - a true professional.
- CXCan XuNov 11, 20255.0We had a great experience with Noah! He was very professional, honest, and knowledgeable. Instead of trying to fix a problem that didn’t really exist, he carefully explained what was going on and gave us practical advice on how to solve it. It’s rare to find someone so trustworthy and straightforward. Highly recommend Noah for any plumbing needs!
Frequently Asked Questions About Benjamin Franklin Plumbing
What types of plumbing services does Benjamin Franklin Plumbing provide?
Benjamin Franklin Plumbing handles clogs and leaks in sinks, tubs, and sewer lines. They also repair or replace water heaters, toilets, faucets, and corroded pipes, and address issues like low water pressure and slab leaks.
Is Benjamin Franklin Plumbing available for emergency plumbing services?
Yes, they offer 24-hour emergency plumbing services for both residential and commercial customers in the Dallas area.
What is the punctual plumber guarantee offered by Benjamin Franklin Plumbing?
Their punctual plumber guarantee ensures that customers always receive fast service, expert installation, and cost-effective plumbing solutions. If there's any delay, they pay the customer.
Where is Benjamin Franklin Plumbing located?
Benjamin Franklin Plumbing is located at 1100 Jupiter Rd, #150A, Plano, TX 75074, USA.
What are the business hours for Benjamin Franklin Plumbing?
Benjamin Franklin Plumbing operates 24 hours a day, 7 days a week, providing round-the-clock plumbing services.
How can I contact Benjamin Franklin Plumbing?
You can contact them by phone at +1 972-588-4668 or by email at csr@punctualplumberdallas.com.
Does Benjamin Franklin Plumbing have a website where I can learn more?
Yes, their website is https://www.punctualplumberdallas.com/locations/plano/?utm_source=google&utm_medium=organic&utm_campaign=gbp where you can find more information and request services.
What nearby places can I visit around Benjamin Franklin Plumbing's location?
Nearby places include Prime Team Garage & Gate for garage door services, Pinnacle Pools and Spas for pool cleaning and home improvement, and Buckaroo Pest Protection for pest control services.
Can I combine a visit to Benjamin Franklin Plumbing with nearby recreational services?
Yes, after your plumbing service, you might want to visit nearby Premier Pools & Spas for swimming pool services or explore the Plano Elks Lodge, a local community bar and lodge for relaxation.
Are there any nearby professional service providers close to Benjamin Franklin Plumbing?
Nearby professional services include Splendid Technology Services for IT and computer repair, EZ Venue for legal services and event hosting, and Abundant Solutions offering employment agency services.