Tri City AC & Heat

5.0
166 reviews

About

HVAC Contractor
At Tri City AC & Heat, we take pride in being a family-owned and -operated HVAC contractor in Pasadena, TX. Our personal touch sets us apart as we treat our customers like friends. With a foundation built on honesty, integrity, and a commitment to quality service, we always strive to fix issues before considering replacements. Specializing in residential A/C and heating, as well as duct work installation and repair, we offer a convenient monthly service program to keep your home comfortable year-round. From Preventative Maintenance to Emergency Services to Parts Sales: You'll Be Sittin' Pretty With Tri City! Contact us to experience the Tri City difference today.

Details

  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable
  • Wheelchair accessible seatingAvailable

Location

Tri City AC & Heat
131 Pasadena Fwy, Pasadena, TX
77506, United States

Hours

Reviews

5.0
166 reviews
5 stars
163
4 stars
2
3 stars
0
2 stars
0
1 star
1

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, professional, and knowledgeable service provided by the technicians, particularly highlighting Merrick and Sebastian.

Efficiency

Many reviews noted the quick response times and efficient service, often with same-day appointments and prompt problem resolution.

Honesty

The business is frequently commended for its honesty and transparency, with no upselling or unnecessary services recommended.

Long-term Trust

Numerous customers expressed loyalty to Tri City AC, citing years of reliable service and a strong sense of trust in the company's integrity.

Professionalism

Technicians were described as professional, courteous, and thorough, ensuring that customers felt comfortable and informed throughout the service process.
  • MK
    Malia Keuma
    Jan 2, 2026
    5.0
    Merrick had Great customer service the whole process. The team that came out were very efficient and treated my home like their own. Thank you so much .
  • SA
    Sheryl Alexander
    Dec 22, 2025
    5.0
    Excellent service, courteous, knowledgeable, and experienced staff. We have used Tri City for 7+ years and have received great reliabe service at a reasonable cost.
  • AL
    Amie Livingston
    Dec 20, 2025
    5.0
    They quickly worked me into their schedule. Arrived on time. The techs were very thorough with diagnosing the issue. Ultimately there was not an issue, only maintenance needed to be done. No upselling on anything or scaring me into services that were not needed. The techs are very kind and explained everything to me.
  • LH
    Lois Hickman
    Oct 3, 2025
    5.0
    Tri City has been my A/C company for over 30yrs.I have had nothing but excellent service and professionalism from their crew, which I feel like a family member . I recently (2yrs.)bought a new A/C from Tri City and have been very satisfied
  • TW
    Terrie Whitworth
    Oct 2, 2025
    5.0
    Evan and Steve are very polite and customer service is a 10. Thank you for all your advice and repairs

Frequently Asked Questions About Tri City AC & Heat

Do you sell HVAC parts?

Yes, we sell HVAC parts for all major brands, and we are willing to work with you to order the parts you need.

Do you offer emergency services?

Yes! Call us 24/7 for emergency services!