New Braunfels Plumbing & Drain

4.9
216 reviews

About

PlumberDrainage ServiceWater Heater Service
New Braunfels Plumbing and Draining provides drain service, water heater service, water conditioning services, under-foundation plumbing, and plumbing camera inspection to the New Braunfels TX area. Our plumbers value our community by offering competitive pricing and special discounts for veterans, first responders, and teachers. As a BBB member, our commitment to quality and reliability is recognized and respected. Every service is backed by up to a five-year warranty, giving you peace of mind. Our master plumber on staff ensures that every project, big or small, is handled with the utmost expertise. We also work with all major insurance companies to streamline the process for our clients.

Details

  • Onsite servicesAvailable

Location

New Braunfels Plumbing & Drain
6701 FM 1101, New Braunfels, TX
78130, United States

Hours

Reviews

4.9
216 reviews
5 stars
204
4 stars
6
3 stars
0
2 stars
0
1 star
6

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, professional, and knowledgeable service provided by the technicians.

Response Time

The business received high marks for quick response times, often providing same-day service for urgent plumbing issues.

Quality of Work

Many reviews highlighted the high quality and efficiency of the plumbing work, with technicians demonstrating expertise and thoroughness.

Pricing

While most customers found the pricing fair and reasonable, a few noted concerns about higher-than-expected costs for certain services.
  • SM
    Scott M
    4 days ago
    5.0
    I hired them for testing my home plumbing system, the owner Jacob is great, a knowledgeable professional with 25 years of experience, and he really cares about solving the problem. 10/10 experience, highly recommend
  • TP
    Todd Parvin
    5 days ago
    5.0
    Collin came out on Christmas eve! From the first call to the finished work, everything was handled professionally and efficiently. They showed up on time, clearly explained the issue, and fixed it quickly. The work was clean, high-quality, and fairly priced. I highly recommend them and will absolutely use them again.
  • JQ
    Juan Quevedo
    Dec 14, 2025
    5.0
    Quick service, all was explained, issue was shown and resolved! Highly recommend.
  • RA
    Rachel Alonzo
    Dec 9, 2025
    5.0
    New braunfels P&D came out for an estimate quickly after calling about services. The tech was very informative and knowledgeable about the issues. Had received a great and affordable quote after inspecting and we decided to hire for services. The tech was quick and diligent and made sure everything was taken care of and we look forward to hiring again if any issues arise.
  • AS
    Amanda Salazar
    Dec 1, 2025
    5.0
    I called and got a same day appointment. They came out quickly found the leak and fixed my leaking toilet with excellent customer service. Fast, friendly, and professional. Highly recommended!!

Frequently Asked Questions About New Braunfels Plumbing & Drain

"Is it necessary to clean my main sewer line if I've never experienced a backup?"

It's smart to have your main sewer line cleaned every 1 to 5 years, depending on factors like the age of the system, pipe length, and nearby vegetation. Even if you skip cleaning, a camera inspection is highly recommended. Tree roots can infiltrate pipe seams and grow significantly, adding pressure that may eventually crack the line. Repairs can cost anywhere from $3,000 to $50,000 -- making preventive maintenance a much more affordable option.

If my sewer line has roots, does that mean the pipe is damaged?

Not always. While root intrusion can indicate damage, in many cases the pipe itself remains intact and the roots have simply entered through the joints or seams.