New Braunfels Plumbing and Draining provides drain service, water heater service, water conditioning services, under-foundation plumbing, and plumbing camera inspection to the New Braunfels TX area. Our plumbers value our community by offering competitive pricing and special discounts for veterans, first responders, and teachers. As a BBB member, our commitment to quality and reliability is recognized and respected. Every service is backed by up to a five-year warranty, giving you peace of mind. Our master plumber on staff ensures that every project, big or small, is handled with the utmost expertise. We also work with all major insurance companies to streamline the process for our clients.
Customers consistently praised the friendly, professional, and knowledgeable service provided by the technicians.
Response Time
The business received high marks for quick response times, often providing same-day service for urgent plumbing issues.
Quality of Work
Many reviews highlighted the high quality and efficiency of the plumbing work, with technicians demonstrating expertise and thoroughness.
Pricing
While most customers found the pricing fair and reasonable, a few noted concerns about higher-than-expected costs for certain services.
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Scott M
4 days ago
5.0
I hired them for testing my home plumbing system, the owner Jacob is great, a knowledgeable professional with 25 years of experience, and he really cares about solving the problem. 10/10 experience, highly recommend
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Todd Parvin
5 days ago
5.0
Collin came out on Christmas eve! From the first call to the finished work, everything was handled professionally and efficiently. They showed up on time, clearly explained the issue, and fixed it quickly. The work was clean, high-quality, and fairly priced. I highly recommend them and will absolutely use them again.
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Juan Quevedo
Dec 14, 2025
5.0
Quick service, all was explained, issue was shown and resolved! Highly recommend.
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Rachel Alonzo
Dec 9, 2025
5.0
New braunfels P&D came out for an estimate quickly after calling about services. The tech was very informative and knowledgeable about the issues. Had received a great and affordable quote after inspecting and we decided to hire for services. The tech was quick and diligent and made sure everything was taken care of and we look forward to hiring again if any issues arise.
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Amanda Salazar
Dec 1, 2025
5.0
I called and got a same day appointment. They came out quickly found the leak and fixed my leaking toilet with excellent customer service. Fast, friendly, and professional. Highly recommended!!
Frequently Asked Questions About New Braunfels Plumbing & Drain
"Is it necessary to clean my main sewer line if I've never experienced a backup?"
It's smart to have your main sewer line cleaned every 1 to 5 years, depending on factors like the age of the system, pipe length, and nearby vegetation. Even if you skip cleaning, a camera inspection is highly recommended. Tree roots can infiltrate pipe seams and grow significantly, adding pressure that may eventually crack the line. Repairs can cost anywhere from $3,000 to $50,000 -- making preventive maintenance a much more affordable option.
If my sewer line has roots, does that mean the pipe is damaged?
Not always. While root intrusion can indicate damage, in many cases the pipe itself remains intact and the roots have simply entered through the joints or seams.
What could be causing the unpleasant odor coming from my drain?
A foul sewer odor can stem from several issues-such as backups, leaks from deteriorated pipes, clogged drains or vents, or an unsealed wax ring. However, the most common culprit is a dry P-trap, which allows sewer gases to escape into your home.
Is it necessary to clean my main sewer line if I've never experienced a backup?
It's recommended to have your main sewer line cleaned every 1 to 5 years depending on factors like system age and nearby vegetation. Even without backups, a camera inspection is advised to detect root intrusion and prevent costly repairs.
Does root intrusion in my sewer line always mean the pipe is damaged?
Not necessarily. Roots can enter through pipe joints or seams without damaging the pipe itself, though they may indicate potential vulnerabilities.
What are common causes of unpleasant odors coming from drains?
Common causes include backups, leaks, clogged drains or vents, unsealed wax rings, and most commonly, a dry P-trap that allows sewer gases to escape.
What services does New Braunfels Plumbing & Drain offer?
They provide drain service, water heater service, water conditioning, under-foundation plumbing, plumbing camera inspection, hydrojetting, gas line services, appliances and fixtures installation, and water pressure services.
What are the business hours for New Braunfels Plumbing & Drain?
They offer 24-hour emergency service and are open 24/7 every day of the week.
Where is New Braunfels Plumbing & Drain located?
They are located at 6701 FM 1101, Suite 104, New Braunfels, TX 78130, USA.
What payment options are accepted by New Braunfels Plumbing & Drain?
They accept American Express, Cash, Check, Discover, Financing, MasterCard, and Visa.
Are there any special discounts offered by New Braunfels Plumbing & Drain?
Yes, they offer special discounts for veterans, first responders, and teachers.
How can nearby places assist customers visiting New Braunfels Plumbing & Drain?
Nearby local businesses like New Braunfels Welding Haus and 4LoFab provide complementary metal fabrication and automotive repair services. After your plumbing service, you might enjoy a meal at Pop's BBQ restaurant nearby.
What nearby attractions can customers explore when visiting New Braunfels Plumbing & Drain in New Braunfels, TX?
Customers can visit local nearby industrial and dining locations such as New Braunfels Welding Haus and enjoy great barbecue at Pop's BBQ, making their trip convenient and enjoyable.