Legacy Home Services

5.0
2577 reviews

About

Air Conditioning ContractorElectrical Installation ServiceHeating ContractorHeating Equipment SupplierElectricianSmall Electrical RepairsHVAC ContractorAir Quality ConsultantElectrical Repair ShopGenerator Service & Repair
Legacy Services Air Conditioning & Heating exists to return respect to the HVAC industry in New Braunfels. Integrity. Honor. Service. Reliability. This heating and cooling company will be distinguished from others by the virtues with which we conduct every business transaction.

Details

  • Requires appointmentNot available
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable

Location

Legacy Home Services
2001 Wald Rd, New Braunfels, TX
78132, United States

Hours

Reviews

5.0
2,577 reviews
5 stars
2,506
4 stars
52
3 stars
8
2 stars
3
1 star
8

What are people saying?

AI-generated from recent customer reviews

Professionalism

Technicians consistently demonstrated professionalism, knowledge, and courtesy during service calls.

Timeliness

Many customers praised the prompt response and timely arrival of technicians for service requests.

Customer Satisfaction

Overall customer satisfaction is high, with many expressing gratitude for the quality of service and support received.

Communication

Customers appreciated clear communication regarding service options, pricing, and updates throughout the process.

Value for Money

Clients found the pricing to be fair and reasonable, often highlighting the value of service plans and quick resolutions.
  • EH
    elka hortoland
    2 days ago
    5.0
    Kyle Rowlings of Legacy Home Services just completed an inspection of our heating system. Kyle is an expert technician, very personable and a pleasure to work with. I look forward to seeing him again next spring to inspect our air conditioning system. I highly recommend Legacy Home Services for the inspection of all your house systems.
  • TK
    Tamora Krueger
    Nov 17, 2025
    5.0
    We are so happy with Legacy Home Services. We had another A/C company out last week that we have used for years. Their technician said everything was fine, except we were charged $275 to replace an electrical cord. Less than 48 hours after that technician said everything was fine, our air conditioner overflow valve started draining onto our porch. So thankful that Legacy sent a good technician who discovered our drainage pipe was 100% blocked. He actually had to cut the pipe out to remove the blockage. He was very thorough and explained everything.
  • ES
    Emmanuel Sanders
    Nov 17, 2025
    3.0
    The guys were very nice, respectful and patient. Got the water heater replaced with another local company for the price they offered to just replace the fittings. They charged $79 for coming out. 2 other companies offered me the same job for over $2,000 less.
  • JG
    June Goslick
    Nov 10, 2025
    5.0
    I would definitely use their services again and recommend them to everyone. Tommy and Doug were extremely professional and knowledgeable. They were very courteous and respectful the entire time they were here. They explained everything and informed us up front of what the cost would be. They were very thorough and left everything in perfect working order as well as perfectly clean, no mess left behind. I am very pleased with their service as well as grateful to them as I have recently started undergoing chemotherapy and they made sure I would not have to worry about anything. Thank you Guys!!!
  • SG
    Steve G
    Oct 29, 2025
    5.0
    We recently had our first appointment with Legacy and were pleased with the service provided by their technician Skyler Childress. We had to find a new service company after the owners of the previous company we used for the past 12 years retired and sold their business. We scheduled Legacy to do our fall furnace checkup after we found them listed as a Trane Comfort Specialist on the manufacturer's website. It was a no-brainer choosing Legacy with their 2500+ 5-star reviews. Based on our initial contact, you can add us to the list. Skyler was friendly and professional. After completing the service, he gave us a good assessment on the status of our furnace and his observations about our return air and filter system. We purchased their family plan membership and look forward to having them back next spring to do the checkup on our A/C system.

Frequently Asked Questions About Legacy Home Services

What HVAC services does Legacy Home Services offer in New Braunfels?

Legacy Home Services provides air conditioning, heating, electrical installation, HVAC contractor services, air quality consulting, and generator service and repair in New Braunfels.

What are the business hours of Legacy Home Services?

Legacy Home Services is open Monday through Saturday from 8:00 AM to 8:00 PM and Sunday from 1:00 PM to 8:00 PM.