Customers consistently praised the friendly, knowledgeable, and professional service provided by the staff, particularly Gilbert and Gordon.
Quality of Work
The installation quality received high marks, with many customers expressing satisfaction with the craftsmanship and attention to detail.
Timeliness
Expert Flooring Services was noted for their quick turnaround times, often completing installations faster than expected.
Pricing
Many reviews highlighted competitive pricing, with customers appreciating the value compared to larger retailers.
Product Selection
The business offers a wide variety of flooring options, which customers found appealing and suitable for their needs.
AE
A E
Jul 9, 2024
5.0
Excellent service and fast response, great selection in carpet options… happy customer.
RB
Randy Bartel
Apr 23, 2024
5.0
Gilbert G. Martinez and his Team have knocked it out of the park on my remodel project. They really took the time needed to make it perfect and beautiful. If you are looking for a top notch flooring company, look no further! A few things; very helpful initially in picking out flooring, tile, and backsplashes, very professional, and communicated very good throughout the project! A big Thank You to Expert Flooring Services!!
HR
Hector Rodriguez
Aug 15, 2023
5.0
The name of this company say's it all. Knowledgeable, friendly, and family owned. Highly recommend!
KP
Kate Amorella Proff
Jun 5, 2023
5.0
Easy to work with. The crew was quick and did great work.
AG
A Gonzales
Apr 1, 2023
5.0
Recommended by a neighbor and i went to visit their store. Young man Gilbert Jr tended to me and took measurements in 3 rooms. I got a timely quote and Gilbert bent over backwards for us to get added repairs we needed that they normally don't do. The contractors were excellent. Finished 3 rooms in 2 days, they took care of moving furniture carefully, They cleaned up everything nicely. They did perfect job installing wood floors. No complaints at all.
I was impressed. I would highly recommend them.
Frequently Asked Questions About Expert Flooring Services, Inc.
What type of flooring materials do you carry?
We offer a diverse selection of flooring options, including tile, hardwood, luxury vinyl, and additional materials to suit various preferences and needs.
Can you install flooring that has been purchased from another vendor?
Our installation services are exclusively for flooring materials purchased directly from Expert Flooring Services, Inc. We do not provide installation for products from other vendors or offer flooring repair services.
What is your warranty?
We stand behind our products and services by honoring all manufacturer warranties. Additionally, we provide a one-year written labor warranty for our installation work.
Do you give free estimates?
Absolutely. We are committed to providing free estimates for all our flooring projects, ensuring transparency and helping you make informed decisions.
What types of flooring materials does Expert Flooring Services, Inc. offer?
They offer a diverse selection of flooring options, including tile, hardwood, luxury vinyl, and additional materials to suit various preferences and needs.
Can you install flooring materials purchased from other vendors?
Installation services are exclusively for flooring materials purchased directly from Expert Flooring Services, Inc. They do not install products from other vendors or provide flooring repair services.
What kind of warranty does Expert Flooring Services, Inc. provide?
They honor all manufacturer warranties and provide a one-year written labor warranty for their installation work.
Does Expert Flooring Services, Inc. offer free estimates for flooring projects?
Yes, they provide free estimates to help customers make informed decisions about their flooring projects.
What are the business hours for Expert Flooring Services, Inc.?
They are open Monday through Friday from 9:00 AM to 6:00 PM and closed on Saturdays and Sundays.
Are same-day and walk-in appointments available at Expert Flooring Services, Inc.?
Yes, same-day and walk-in appointments are available for customers.
Which payment options are accepted by Expert Flooring Services, Inc.?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Where is Expert Flooring Services, Inc. located?
They are located at 542 S Walnut Ave, New Braunfels, TX 78130.
What nearby businesses can I visit before or after my appointment at Expert Flooring Services, Inc.?
Nearby you can visit Walgreens for retail and passport services, The Body Shoppe Spa for relaxation and massage, or Bonzai Hibachi & Sushi for a meal.
Are there entertainment or dining options near Expert Flooring Services, Inc.?
Yes, nearby options include Redbox for DVD rentals, Papa Murphy's for pizza, Baskin-Robbins for desserts, Wingstop for fast food, and The Redbird Listening Room for live music and drinks.
If I'm visiting from out of town, what cities does Expert Flooring Services, Inc. serve?
They provide flooring, tile, and installation services in the New Braunfels and San Antonio, TX areas.