Customers consistently praised the friendly, knowledgeable, and professional service provided by the staff, particularly Gilbert and Gordon.
Quality of Work
The installation quality received high marks, with many customers expressing satisfaction with the craftsmanship and attention to detail.
Timeliness
Expert Flooring Services was noted for their quick turnaround times, often completing installations faster than expected.
Pricing
Many reviews highlighted competitive pricing, with customers appreciating the value compared to larger retailers.
Product Selection
The business offers a wide variety of flooring options, which customers found appealing and suitable for their needs.
HH
Hank
Jan 31, 2025
5.0
The price quoted stayed the same.the work was a TEN.I would use them again and refer them to my friends n family...
KG
Kevin Gonzalez
Jun 20, 2023
5.0
Gordon was amazing! He went abouve and beyond on helping us pick the color and the right floor for my home. He keep us up to date on the process from start to finished. I highly recommend him!
SV
Shane Vrana
Mar 23, 2023
5.0
I used to go to the big box stores for all my flooring and shower materials for the new homes I build. A few years ago I went to expert flooring because I was tired of going store to store trying to find the perfect material. Well what a difference working with Gilbert, Mari, or Gordon they made my choices easy and I actually save money buying from them. Thank you expert flooring for making my life easier
FT
Fernando Talamantes
Feb 16, 2019
5.0
These installers are down right awesome. They arrived on time and worked all the way through. I only had one room left I had done the other all by myself, and man I wish I had let Expert flooring services do them all. You can see the difference in the last room so smooth I wish they could have matched up my bad work but these guys did great thank you!
TM
Tony Magnon
Sep 8, 2017
5.0
We recently had our flooring replaced with vinyl. From the start of the project to the end, Clint supervised the work to ensure that we were completely satisfied with the quality of the work. We've never had such a concerned and detailed response to our questions about a project than we had from this company. They are truly interested in making sure that you are absolutely happy with the final product. Their prices are very reasonable and they are dedicated to making sure that you are completely satisfied with the product and workmanship. Expert Flooring Services should be your "go to store" for all your flooring needs.
Frequently Asked Questions About Expert Flooring Services, Inc.
What type of flooring materials do you carry?
We offer a diverse selection of flooring options, including tile, hardwood, luxury vinyl, and additional materials to suit various preferences and needs.
Can you install flooring that has been purchased from another vendor?
Our installation services are exclusively for flooring materials purchased directly from Expert Flooring Services, Inc. We do not provide installation for products from other vendors or offer flooring repair services.
What is your warranty?
We stand behind our products and services by honoring all manufacturer warranties. Additionally, we provide a one-year written labor warranty for our installation work.
Do you give free estimates?
Absolutely. We are committed to providing free estimates for all our flooring projects, ensuring transparency and helping you make informed decisions.
What types of flooring materials does Expert Flooring Services, Inc. offer?
They offer a diverse selection of flooring options, including tile, hardwood, luxury vinyl, and additional materials to suit various preferences and needs.
Can you install flooring materials purchased from other vendors?
Installation services are exclusively for flooring materials purchased directly from Expert Flooring Services, Inc. They do not install products from other vendors or provide flooring repair services.
What kind of warranty does Expert Flooring Services, Inc. provide?
They honor all manufacturer warranties and provide a one-year written labor warranty for their installation work.
Does Expert Flooring Services, Inc. offer free estimates for flooring projects?
Yes, they provide free estimates to help customers make informed decisions about their flooring projects.
What are the business hours for Expert Flooring Services, Inc.?
They are open Monday through Friday from 9:00 AM to 6:00 PM and closed on Saturdays and Sundays.
Are same-day and walk-in appointments available at Expert Flooring Services, Inc.?
Yes, same-day and walk-in appointments are available for customers.
Which payment options are accepted by Expert Flooring Services, Inc.?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Where is Expert Flooring Services, Inc. located?
They are located at 542 S Walnut Ave, New Braunfels, TX 78130.
What nearby businesses can I visit before or after my appointment at Expert Flooring Services, Inc.?
Nearby you can visit Walgreens for retail and passport services, The Body Shoppe Spa for relaxation and massage, or Bonzai Hibachi & Sushi for a meal.
Are there entertainment or dining options near Expert Flooring Services, Inc.?
Yes, nearby options include Redbox for DVD rentals, Papa Murphy's for pizza, Baskin-Robbins for desserts, Wingstop for fast food, and The Redbird Listening Room for live music and drinks.
If I'm visiting from out of town, what cities does Expert Flooring Services, Inc. serve?
They provide flooring, tile, and installation services in the New Braunfels and San Antonio, TX areas.