Customers consistently praised the professionalism, friendliness, and thoroughness of the staff, particularly highlighting technicians like Arthur and Javier.
Dependability
Many reviews noted the company's reliability in showing up on time and completing work as promised, with several customers expressing appreciation for prompt service.
Honesty
Customers appreciated the honesty of the technicians, particularly in avoiding unnecessary upsells and providing fair pricing.
Quality of Work
The quality of service was frequently commended, with many customers reporting satisfaction with the thoroughness and effectiveness of the work performed.
Communication
Customers highlighted excellent communication throughout the service process, including timely updates and clear explanations of work being done.
LP
Larry Priest
Nov 5, 2025
5.0
Have done a great job over the last five or more years. They are always on time and professional. Very happy with the installation and service on my AirRobic system.
WW
William Wright
Oct 6, 2025
5.0
Kevin came out and inspected septic system. Very helpful and good service.
JC
jamison clakley
Sep 28, 2025
5.0
Joey Regal Septic & Sanitation came out to help me, and I couldn’t be more pleased. They showed up when they said they would, worked hard, and treated me with honesty and respect. Out here in the country, you appreciate folks who don’t mind rolling their sleeves up and getting the job done right the first time. Joey and his crew explained everything plain and simple, didn’t try to upsell me on anything I didn’t need, and left the place cleaner than they found it. Good, dependable service like this is hard to find nowadays. If you want local folks you can trust to take care of your septic, these are the ones to call.
Sincerely, Keith Clakley
JB
Johnny Brown
Aug 14, 2025
5.0
Always give great service with professional employees.
CH
Clint Hiltz
Jul 31, 2025
5.0
I had Joey Ridge‘s septic service. Install a new system for me and also signed a maintenance agreement for them to maintain the system on my house. Their customer service is second to none.
Kevin came out today for the scheduled maintenance check. He explained everything that he was doing checked both systems and gave me a report when he was done.
Frequently Asked Questions About Joey Ridgle Septic & Sanitation, LLC
What is a septic system?
A septic system is an underground wastewater treatment structure typically utilized in rural areas lacking centralized sewer systems. It employs a combination of natural processes and technology to treat wastewater from household sources such as bathrooms, kitchen drains, and laundry facilities.
How do I know if I need a new septic system?
You may require a new septic system if you are constructing a new home without access to municipal sewage, if your current system is failing (indicated by slow drains, sewage backups, odors, or standing water near the drainfield), or if your existing system no longer complies with local health or environmental regulations.
What are the main components of a septic system?
The primary components of a septic system include the septic tank, which separates solids from wastewater; the drainfield (also known as a leach field), which filters wastewater through soil; and the distribution box and pipes, which evenly distribute effluent to the drainfield.
How long does installation take?
The installation of a septic system typically requires 3 to 7 days. The duration can vary based on factors such as site conditions, soil type, weather, permitting and inspection processes, and the size and complexity of the system being installed.
Do I need a permit to install a septic system?
Yes, a permit is required for septic system installation. Local or county health departments mandate obtaining a permit before installation can begin. A licensed contractor will manage the design, permitting, and inspection processes for you.
How much does a new septic system cost?
The cost of a new septic system varies depending on the type of system, its size, soil conditions, and location. Generally, a conventional system may range from $5,000 to $12,000, while an advanced treatment system could cost between $10,000 and $25,000 or more.
What factors affect septic system design?
Several factors influence septic system design, including the soil percolation rate (how quickly water drains through the soil), property size and slope, water table depth, number of bedrooms (used to estimate wastewater volume), and local regulations.
How long does a septic system last?
With proper maintenance, a septic system can remain functional for 25 to 40 years or longer. Regular pumping and inspections are crucial for ensuring the longevity of the system.
How often should I pump my septic tank?
Most septic tanks require pumping every 3 to 5 years. The frequency can vary depending on the size of your household and your water usage patterns.
What maintenance is required after installation?
After installation, septic system maintenance includes regular tank pumping, avoiding the disposal of grease, wipes, or chemicals into the system, limiting water use to prevent overloading, keeping heavy vehicles off the drainfield area, and scheduling regular system inspections.
What services does Joey Ridgle Septic & Sanitation, LLC provide?
Joey Ridgle Septic & Sanitation offers full-service septic solutions including septic tank installations, repairs, pumping, drain cleaning, maintenance, aerobic and conventional system services, grease trap pumping, and roll-off dumpster rentals.
How long has Joey Ridgle Septic & Sanitation been in business?
The company was established in 1996 and has over 50 years of combined experience in the septic industry.
What are the typical operating hours?
They operate Monday through Thursday from 8:00 AM to 4:00 PM, and Friday from 8:00 AM to 12:30 PM. The business is closed on Saturdays and Sundays, but calls are answered 24/7.
How can I contact Joey Ridgle Septic & Sanitation?
You can reach them at their main phone number +1 903-915-4890, by email at jrs.sanitation@gmail.com, or visit their website at https://www.joeyridglessepticservice.com/.
What payment options are accepted?
Payment methods include American Express, Check, Discover, MasterCard, PayPal, and Visa.
Do I need a permit to install a septic system?
Yes, local or county health departments require a permit before septic installation. Joey Ridgle Septic & Sanitation handles the design, permitting, and inspection process through licensed contractors.
Where is Joey Ridgle Septic & Sanitation located?
They are located at 8675 State Highway 31 E, Murchison, TX 75778, United States.
What points of interest are near Joey Ridgle Septic & Sanitation?
Nearby places include Big Rig Customs for automotive services, Alon and Scotts Crossing General Store for gas and convenience shopping, and Hope Church Murchison for religious gatherings. Customers visiting these locations might find it convenient to also stop by Joey Ridgle Septic for their septic needs.
How could visiting nearby gas stations such as Alon and Scotts Crossing General Store be helpful for customers of Joey Ridgle Septic & Sanitation?
Customers can conveniently fuel up or pick up essentials at Alon or Scotts Crossing General Store before or after visiting Joey Ridgle Septic, making their trip more efficient especially when traveling to rural areas.
Are there any nearby community or recreational places customers might enjoy when visiting Joey Ridgle Septic & Sanitation?
Yes, customers can visit Hope Church Murchison for community and religious activities or Eli's Belly Dance and Author Page for dance and fitness classes, offering opportunities to engage locally before or after their septic service appointments.