Customers consistently praised the professionalism and expertise of the technicians, highlighting their friendly demeanor and thorough communication.
Timeliness
Many reviews noted the company's punctuality, with technicians arriving on time and completing jobs efficiently.
Customer Service
The business received high marks for excellent customer service, with multiple customers appreciating the helpfulness and responsiveness of both the technicians and office staff.
Quality of Work
Overall, customers expressed satisfaction with the quality of work performed, including installations and maintenance, often mentioning the attention to detail.
Honesty and Fair Pricing
Several reviews emphasized the company's honesty in service and fair pricing, with customers feeling they received good value for their money.
DM
David Moore
6 days ago
5.0
Great company and professional service!
BR
Brenda Riddlespurger
Dec 16, 2025
5.0
Always a professional, prompt and quality job. Great company to work with
MM
Mary McFarland
Nov 25, 2025
5.0
Always excellent, friendly service!
DG
Dorothy Gunter
Nov 24, 2025
5.0
Always polite, efficient & on time.
LP
Larry Priest
Nov 5, 2025
5.0
Have done a great job over the last five or more years. They are always on time and professional. Very happy with the installation and service on my AirRobic system.
Frequently Asked Questions About Joey Ridgle Septic & Sanitation, LLC
What is a septic system?
A septic system is an underground wastewater treatment structure typically utilized in rural areas lacking centralized sewer systems. It employs a combination of natural processes and technology to treat wastewater from household sources such as bathrooms, kitchen drains, and laundry facilities.
How do I know if I need a new septic system?
You may require a new septic system if you are constructing a new home without access to municipal sewage, if your current system is failing (indicated by slow drains, sewage backups, odors, or standing water near the drainfield), or if your existing system no longer complies with local health or environmental regulations.
What are the main components of a septic system?
The primary components of a septic system include the septic tank, which separates solids from wastewater; the drainfield (also known as a leach field), which filters wastewater through soil; and the distribution box and pipes, which evenly distribute effluent to the drainfield.
How long does installation take?
The installation of a septic system typically requires 3 to 7 days. The duration can vary based on factors such as site conditions, soil type, weather, permitting and inspection processes, and the size and complexity of the system being installed.
Do I need a permit to install a septic system?
Yes, a permit is required for septic system installation. Local or county health departments mandate obtaining a permit before installation can begin. A licensed contractor will manage the design, permitting, and inspection processes for you.
How much does a new septic system cost?
The cost of a new septic system varies depending on the type of system, its size, soil conditions, and location. Generally, a conventional system may range from $5,000 to $12,000, while an advanced treatment system could cost between $10,000 and $25,000 or more.
What factors affect septic system design?
Several factors influence septic system design, including the soil percolation rate (how quickly water drains through the soil), property size and slope, water table depth, number of bedrooms (used to estimate wastewater volume), and local regulations.
How long does a septic system last?
With proper maintenance, a septic system can remain functional for 25 to 40 years or longer. Regular pumping and inspections are crucial for ensuring the longevity of the system.
How often should I pump my septic tank?
Most septic tanks require pumping every 3 to 5 years. The frequency can vary depending on the size of your household and your water usage patterns.
What maintenance is required after installation?
After installation, septic system maintenance includes regular tank pumping, avoiding the disposal of grease, wipes, or chemicals into the system, limiting water use to prevent overloading, keeping heavy vehicles off the drainfield area, and scheduling regular system inspections.
What services does Joey Ridgle Septic & Sanitation, LLC provide?
Joey Ridgle Septic & Sanitation offers full-service septic solutions including septic tank installations, repairs, pumping, drain cleaning, maintenance, aerobic and conventional system services, grease trap pumping, and roll-off dumpster rentals.
How long has Joey Ridgle Septic & Sanitation been in business?
The company was established in 1996 and has over 50 years of combined experience in the septic industry.
What are the typical operating hours?
They operate Monday through Thursday from 8:00 AM to 4:00 PM, and Friday from 8:00 AM to 12:30 PM. The business is closed on Saturdays and Sundays, but calls are answered 24/7.
How can I contact Joey Ridgle Septic & Sanitation?
You can reach them at their main phone number +1 903-915-4890, by email at jrs.sanitation@gmail.com, or visit their website at https://www.joeyridglessepticservice.com/.
What payment options are accepted?
Payment methods include American Express, Check, Discover, MasterCard, PayPal, and Visa.
Do I need a permit to install a septic system?
Yes, local or county health departments require a permit before septic installation. Joey Ridgle Septic & Sanitation handles the design, permitting, and inspection process through licensed contractors.
Where is Joey Ridgle Septic & Sanitation located?
They are located at 8675 State Highway 31 E, Murchison, TX 75778, United States.
What points of interest are near Joey Ridgle Septic & Sanitation?
Nearby places include Big Rig Customs for automotive services, Alon and Scotts Crossing General Store for gas and convenience shopping, and Hope Church Murchison for religious gatherings. Customers visiting these locations might find it convenient to also stop by Joey Ridgle Septic for their septic needs.
How could visiting nearby gas stations such as Alon and Scotts Crossing General Store be helpful for customers of Joey Ridgle Septic & Sanitation?
Customers can conveniently fuel up or pick up essentials at Alon or Scotts Crossing General Store before or after visiting Joey Ridgle Septic, making their trip more efficient especially when traveling to rural areas.
Are there any nearby community or recreational places customers might enjoy when visiting Joey Ridgle Septic & Sanitation?
Yes, customers can visit Hope Church Murchison for community and religious activities or Eli's Belly Dance and Author Page for dance and fitness classes, offering opportunities to engage locally before or after their septic service appointments.