C & S Service Company

Reviews

• LA

  Lisa Austin

  Nov 27, 2025
  5.0
  Pleasantly surprised after 4 service calls an a repair the cost was not to bad
• KT

  Kenzie Taylor

  Jul 6, 2022
  1.0
  RESPONSE TO OWNER’S COMMENT: Thank you for your reply! Your response allows everyone who Google’s your business to see, not only, your lack of professionalism, but also, your lack of basic grammar knowledge. It’s magic, not “majic”. Additionally, when you combine two words, like do and not, you use something called an apostrophe to turn it into “don’t”. While I do understand that my unit was an older unit, I don’t understand why you would replace a part without thoroughly inspecting every piece of it to be sure that it wasn’t going to go out in a week. Again, thank you for your response to my original comment! ORIGINAL POST: I would like to discourage anyone from using this company. The company came out to my new home on June 2nd, and per the invoice I received, they replaced the Blower Motor Capacitor and they declared that my A/C unit had a clean bill of health. A week later, I had to call the company, and they had to come out and replace the Blower. Then, they sent me an additional invoice for something that they should have had fixed the first time they came out. I called to discuss this, and the woman I spoke with became very frustrated and began to yell at me. I asked to speak with the owner, and she told me she was the owner. Personally, if I owned a business, I wouldn't be speaking to my customers like that. I told her that there was no need to yell and said that she needed to calm down. She put me on hold and a man came to the phone. The man who I was talking to kept a much cooler tone. However, he was not very customer friendly, either. This company really does nothing to help their customers. After I got off the phone, I called a different A/C company because after C&S's multiple trips to my home, there are still problems with my unit. When the other A/C company came to my house, they found that there was a leak in my unit, and my unit had no refrigerant. I will NOT recommend this company to anyone. Again, I would discourage anyone from using this company based on the poor customer service and poor quality of service that I've experienced.
• LB

  Lillie Bush

  Jul 26, 2017
  4.0
  Friendly, knowable and not after an arm and a leg for for the labor ...reasonable pricing.