Benjamin Franklin Plumbing

4.8
2730 reviews

About

PlumberEmergency PlumbersLeak Detection ServiceSewer & Drain CleaningWater Purification EquipmentWater Heater SalesWater Heater Service
For plumbing problems small or catastrophic, day or night, Benjamin Franklin Plumbing is McKinney’s trusted 24-hour plumber. We handle clogs and leaks in sinks, tubs, and sewer lines. We promptly repair or replace water heaters, toilets, faucets and corroded pipes. From low water pressure to slab leaks, we handle all Dallas area plumbing emergencies. Benjamin Franklin’s punctual plumber guarantee ensures that you always receive fast service, expert installation and cost-effective plumbing solutions to all your home or business plumbing problems. Our local licensed plumber contractors are always ready when you need an emergency plumber near you. We’ve proudly plunged, snaked and piped Northern Dallas for over twenty years.

Location

Benjamin Franklin Plumbing
1444 N Central Expy, McKinney, TX
75070, United States

Hours

Reviews

4.8
2,730 reviews
5 stars
2,505
4 stars
91
3 stars
30
2 stars
19
1 star
85

What are people saying?

AI-generated from recent customer reviews

Professionalism

Technicians consistently demonstrated professionalism, courtesy, and thoroughness in their work.

Customer Service

Many customers appreciated the clear communication and responsiveness of the staff, although some expressed concerns about pricing and upselling.

Timeliness

The company was frequently praised for prompt service and quick response times to emergency calls.

Quality of Work

Overall, customers reported satisfaction with the quality of repairs and installations, with several technicians receiving specific commendations.

Pricing Concerns

Some customers felt that the pricing was excessive, particularly for straightforward repairs, leading to mixed feelings about the value of services.
  • EC
    Esther Chu
    3 days ago
    5.0
    Colby was professional and very courteous did an excellent job of unplugging my shower drain. Such a relief. Highly recommend recommended
  • SH
    Sam Holm
    Nov 14, 2025
    5.0
    Arthur was very knowledgeable and professional. He asked me to identify and fix an issue I was facing as well as providing wise input on replacing our hot water heaters. I will definitely recommend Benjamin Franklin and continue to use them myself.
  • DD
    Dana Duttarer
    Nov 13, 2025
    5.0
    We had an OUTSTANDING experience with Alan Alvarez from Benjamin Franklin Plumbing, especially considering it was after hours. Alan arrived as promised, was incredibly professional, and took the time to explain everything clearly. His workmanship was excellent, and he made a stressful situation feel completely manageable. It’s rare to find someone who combines skill, courtesy, and genuine care for customers the way Alan does. We truly appreciate his dedication and the exceptional service he provided. Highly recommend Alan and the Benjamin Franklin Plumbing team to anyone in need of reliable, top-quality plumbing service!
  • MM
    Michael Murphy
    Nov 10, 2025
    5.0
    I had a clogged drain line at the washer and called Benjamin Franklin Plumbing. They scheduled me for first thing Monday morning and gave me a clear arrival window. When Colby left the shop, I received both a call and a text letting me know he was on the way. He arrived on time, quickly diagnosed the issue, fixed it, and cleaned up thoroughly. Colby was professional, polite, and efficient. I really appreciate the great service and will definitely use them again.
  • DE
    Dozie Emechebe
    Nov 8, 2025
    5.0
    Noah was very responsive and extremely professional. He went through my options with detailed explanation and in the end resolved the problem efficiently. My experience was top-class from the service agent that scheduled the appointment to the exceptional service from the plumber (Noah).

Frequently Asked Questions About Benjamin Franklin Plumbing

What plumbing services does Benjamin Franklin Plumbing in McKinney offer?

Benjamin Franklin Plumbing handles clogs and leaks in sinks, tubs, and sewer lines. They also repair or replace water heaters, toilets, faucets, and corroded pipes, and manage low water pressure and slab leaks.

Is Benjamin Franklin Plumbing in McKinney available for emergency plumbing situations?

Yes, they offer 24-hour emergency plumbing services and have a punctual plumber guarantee for fast, expert service.