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For plumbing problems small or catastrophic, day or night, Benjamin Franklin Plumbing is McKinney’s trusted 24-hour plumber. We handle clogs and leaks in sinks, tubs, and sewer lines. We promptly repair or replace water heaters, toilets, faucets and corroded pipes. From low water pressure to slab leaks, we handle all Dallas area plumbing emergencies. Benjamin Franklin’s punctual plumber guarantee ensures that you always receive fast service, expert installation and cost-effective plumbing solutions to all your home or business plumbing problems. Our local licensed plumber contractors are always ready when you need an emergency plumber near you. We’ve proudly plunged, snaked and piped Northern Dallas for over twenty years.
Location
Hours
Reviews
4.8
2,730 reviews
5 stars
2,505
4 stars
91
3 stars30
2 stars19
1 star
85
What are people saying?
AI-generated from recent customer reviews
Professionalism
Technicians consistently demonstrated professionalism, courtesy, and thoroughness in their work.
Customer Service
Many customers appreciated the clear communication and responsiveness of the staff, although some expressed concerns about pricing and upselling.
Timeliness
The company was frequently praised for prompt service and quick response times to emergency calls.
Quality of Work
Overall, customers reported satisfaction with the quality of repairs and installations, with several technicians receiving specific commendations.
Pricing Concerns
Some customers felt that the pricing was excessive, particularly for straightforward repairs, leading to mixed feelings about the value of services.
- ECEsther Chu3 days ago5.0Colby was professional and very courteous did an excellent job of unplugging my shower drain. Such a relief. Highly recommend recommended
- SHSam HolmNov 14, 20255.0Arthur was very knowledgeable and professional. He asked me to identify and fix an issue I was facing as well as providing wise input on replacing our hot water heaters. I will definitely recommend Benjamin Franklin and continue to use them myself.
- DDDana DuttarerNov 13, 20255.0We had an OUTSTANDING experience with Alan Alvarez from Benjamin Franklin Plumbing, especially considering it was after hours. Alan arrived as promised, was incredibly professional, and took the time to explain everything clearly. His workmanship was excellent, and he made a stressful situation feel completely manageable. It’s rare to find someone who combines skill, courtesy, and genuine care for customers the way Alan does. We truly appreciate his dedication and the exceptional service he provided. Highly recommend Alan and the Benjamin Franklin Plumbing team to anyone in need of reliable, top-quality plumbing service!
- MMMichael MurphyNov 10, 20255.0I had a clogged drain line at the washer and called Benjamin Franklin Plumbing. They scheduled me for first thing Monday morning and gave me a clear arrival window. When Colby left the shop, I received both a call and a text letting me know he was on the way. He arrived on time, quickly diagnosed the issue, fixed it, and cleaned up thoroughly. Colby was professional, polite, and efficient. I really appreciate the great service and will definitely use them again.
- DEDozie EmechebeNov 8, 20255.0Noah was very responsive and extremely professional. He went through my options with detailed explanation and in the end resolved the problem efficiently. My experience was top-class from the service agent that scheduled the appointment to the exceptional service from the plumber (Noah).
Frequently Asked Questions About Benjamin Franklin Plumbing
What plumbing services does Benjamin Franklin Plumbing in McKinney offer?
Benjamin Franklin Plumbing handles clogs and leaks in sinks, tubs, and sewer lines. They also repair or replace water heaters, toilets, faucets, and corroded pipes, and manage low water pressure and slab leaks.
Is Benjamin Franklin Plumbing in McKinney available for emergency plumbing situations?
Yes, they offer 24-hour emergency plumbing services and have a punctual plumber guarantee for fast, expert service.
Where is Benjamin Franklin Plumbing located in McKinney, TX?
They are located at 1444 N Central Expy, McKinney, TX 75070, US.
What payment options are accepted at Benjamin Franklin Plumbing?
Payment options include American Express, Check, Discover, Financing, MasterCard, and Visa.
How can I contact Benjamin Franklin Plumbing by phone or email?
You can call them at +1 972-301-8387 or email csr@punctualplumberdallas.com.
Since when has Benjamin Franklin Plumbing been serving the McKinney area?
They have been serving Northern Dallas and McKinney area for over twenty years, established in 2000.
What are the business hours for Benjamin Franklin Plumbing in McKinney?
They operate 24 hours a day, 7 days a week.
Are there any places near Benjamin Franklin Plumbing where customers can relax or get services after plumbing work?
Nearby, customers can visit Unique Salon or Scissors & Razor for hair and beauty services, or relax with fitness options at 24/7 Fitness or TBT GYM-TOTAL BODY TRAINING.
Where can I find dining options near Benjamin Franklin Plumbing in McKinney?
Close to Benjamin Franklin Plumbing, you can find restaurants such as Tacos El Gordo (Mexican), Munzee (Panamanian), King Buffet (Chinese and American), and Waffle House for breakfast and brunch.
What nearby places can help customers with travel or transportation needs to Benjamin Franklin Plumbing?
Enterprise Rent-A-Car is nearby for rental car services, making it easier for out-of-town customers to travel to and from Benjamin Franklin Plumbing.