Petrocelli Services Inc.

4.9
225 reviews

About

HVAC ContractorHeating ContractorAir Conditioning ContractorHeating Equipment Supplier
Petrocelli Services is a full-service HVAC company that has served Austin, TX and the surrounding area for over thirty years. Our name has become synonymous with quality and reliability for all things related to HVAC work. Whether it's air conditioning repair service, heater replacement, ventilation maintenance, or refrigeration issues, Petrocelli Services has become the gold standard. Providing outstanding HVAC services to both residential and commercial customers starts with providing an array of products to find the right option for the application. We carry, install, and service products from the leading names in the heating and cooling industry, as well as equipment retrofitting and replacements.

Details

  • Onsite servicesAvailable

Location

Petrocelli Services Inc.
12000 Trails End Road, Leander, TX
78641, United States

Hours

Reviews

4.9
225 reviews
5 stars
215
4 stars
2
3 stars
1
2 stars
0
1 star
7

What are people saying?

AI-generated from recent customer reviews

Professionalism

Technicians are consistently described as professional, knowledgeable, and courteous.

Communication

Customers appreciate clear communication regarding services, pricing, and follow-ups.

Service Quality

Many reviews highlight the thoroughness and efficiency of the service provided, with technicians explaining issues in detail.

Customer Satisfaction

Overall, customers express high levels of satisfaction and recommend Petrocelli Services for HVAC needs.

Billing Concerns

Some customers raised issues regarding transparency in billing practices.
  • MC
    Mary Campbell
    5 days ago
    5.0
    My AC was blowing hot air. My son recommended this company & they came out right away, fixed the problem quickly & gave me a fair price. My technician was Matt & he was very professional & polite. I couldn’t be more pleased & highly recommend this company.
  • MC
    Mark Carter
    Dec 17, 2025
    5.0
    Technician was timely, efficient and professional. Recommend their service.
  • AM
    Al MP
    Dec 1, 2025
    5.0
    Matt did a great job and explained everything before and after the repair. First rate service!
  • RH
    Rod Holley
    Nov 28, 2025
    5.0
    Service was prompt, professional, and at a fair price. Matt was the service rep and explaned in details what needed to be done and was on hand the next day with the necessary part and completed the job effeciently and completely. Excellent Service Rep.
  • DT
    Deborah Thompson-Carranco
    Nov 10, 2025
    1.0
    I contacted Petrocelli to evaluate an 18,000 BTU single mini-split unit that was not heating properly. Matt, the tech, was on time and professional. He assessed the issue, but we did not receive the invoice until the next day, despite being promised within 15 minutes of completing the job. I received a call from Petrocelli the following day; however, I did not get the person's name. He started the conversation by stating that their company did not work on units that they had not installed. The tech had warned us that that might be the case, so we also asked him to provide a quote for Petrocelli to source a new unit and install it; however, we didn't receive it on our invoice. There was a $119 service charge, which we were well aware of upfront; however, the person I spoke with on the phone following the tech's onsite visit also told me that the tech had not charged us enough. The $119 was only for the first 30 minutes, and the tech had been onsite for 1.5 hours. The tech arrived on our property at 12:53 PM and departed at 1:41 PM. When I stated that I was happy to provide camera footage with date and time stamps, he knew it was okay, and he wouldn't charge us extra. I then asked for an estimated cost for Petrocelli to source and install a comparable 18,000 BTU Mini-Split Unit. Depending on the brand, this size unit retails for between $1,000 and $1,800. I was quoted an estimated cost of $9,000 to $12,000 for Petrocelli to source and install the system. I promptly hung up the phone!

Frequently Asked Questions About Petrocelli Services Inc.

What types of HVAC services does Petrocelli Services Inc. offer?

Petrocelli Services Inc. offers a full range of HVAC services including air conditioning repair, heater replacement, ventilation maintenance, and refrigeration services for both residential and commercial customers.

What are the operating hours of Petrocelli Services Inc.?

Petrocelli Services Inc. operates 24 hours a day, 7 days a week, providing round-the-clock service.