Business Details
About
HVAC ContractorHeating ContractorAir Conditioning ContractorHeating Equipment Supplier
Petrocelli Services is a full-service HVAC company that has served Austin, TX and the surrounding area for over thirty years. Our name has become synonymous with quality and reliability for all things related to HVAC work. Whether it's air conditioning repair service, heater replacement, ventilation maintenance, or refrigeration issues, Petrocelli Services has become the gold standard. Providing outstanding HVAC services to both residential and commercial customers starts with providing an array of products to find the right option for the application. We carry, install, and service products from the leading names in the heating and cooling industry, as well as equipment retrofitting and replacements.
Details
- Onsite servicesAvailable
Location
Hours
Reviews
4.9
221 reviews
5 stars
211
4 stars2
3 stars1
2 stars0
1 star
7
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently praised the professionalism, knowledge, and thoroughness of the technicians, particularly highlighting their ability to explain issues and solutions clearly.
Responsiveness
The business is noted for its quick response times and ability to accommodate urgent service requests, often dispatching technicians promptly.
Customer Communication
Many reviews emphasized excellent communication from both the office staff and technicians, including follow-ups and clear explanations of services.
Trustworthiness
Customers expressed confidence in the honesty and transparency of the service provided, with many noting that they felt no pressure to upsell services.
Long-term Relationships
Several customers mentioned long-term relationships with the company, indicating satisfaction with ongoing service and maintenance.
- SWSean Wolff5 days ago5.0A great, trustworthy service that I can count on being on time and telling me the truth. Highly recommend their service membership
- DTDeborah Thompson-CarrancoNov 10, 20251.0I contacted Petrocelli to evaluate an 18,000 BTU single mini-split unit that was not heating properly. Matt, the tech, was on time and professional. He assessed the issue, but we did not receive the invoice until the next day, despite being promised within 15 minutes of completing the job. I received a call from Petrocelli the following day; however, I did not get the person's name. He started the conversation by stating that their company did not work on units that they had not installed. The tech had warned us that that might be the case, so we also asked him to provide a quote for Petrocelli to source a new unit and install it; however, we didn't receive it on our invoice. There was a $119 service charge, which we were well aware of upfront; however, the person I spoke with on the phone following the tech's onsite visit also told me that the tech had not charged us enough. The $119 was only for the first 30 minutes, and the tech had been onsite for 1.5 hours. The tech arrived on our property at 12:53 PM and departed at 1:41 PM. When I stated that I was happy to provide camera footage with date and time stamps, he knew it was okay, and he wouldn't charge us extra. I then asked for an estimated cost for Petrocelli to source and install a comparable 18,000 BTU Mini-Split Unit. Depending on the brand, this size unit retails for between $1,000 and $1,800. I was quoted an estimated cost of $9,000 to $12,000 for Petrocelli to source and install the system. I promptly hung up the phone!
- PBPeggy barrettNov 8, 20255.0The service and installation was excellent. Very knowledgeable and busy at the job. Very professional.
- KBKaren BeckerSep 29, 20255.0Was very pleased with the initial annual services by PETROCELLI Services. They provided a thorough explanation of what they did or for additional parts recommended including detailed pictures of each system. My daughter has used them for many years and highly recommended them to me when I moved.
- MDMiles DSep 29, 20255.0I’ve worked with Petrocelli for 4+ years and they’ve been great. They originally serviced the HVAC when I was renting my house, and after I bought it I hired them for twice yearly maintenance and the occasional repair on a ~15 year old unit. This summer the old system finally gave out. Petrocelli clearly laid out my options, fix the existing unit or replace it, with transparent pricing. I chose a new system and Bernabe had it installed a few days later. I installed an Ecobee thermostat that caused an issue with the new unit. Petrocelli sent Matt the next day, he fixed it at no charge and explained exactly what was wrong. Then a few weeks later during siding work on my house, my AC started leaking water. Bernabe came back out and found the air filter was completely clogged, which had caused the coil to freeze and overflow. Oops. The new unit moves a lot more air and cools the house much better than the old one. Highly recommend Petrocelli and special thanks to Bernabe and Matt.
Frequently Asked Questions About Petrocelli Services Inc.
What types of HVAC services does Petrocelli Services Inc. offer?
Petrocelli Services Inc. offers a full range of HVAC services including air conditioning repair, heater replacement, ventilation maintenance, and refrigeration services for both residential and commercial customers.
What are the operating hours of Petrocelli Services Inc.?
Petrocelli Services Inc. operates 24 hours a day, 7 days a week, providing round-the-clock service.
Where is Petrocelli Services Inc. located?
They are located at 12000 Trails End Road, Leander, TX 78641, USA.
How can I contact Petrocelli Services Inc. to schedule HVAC service?
You can call Petrocelli Services Inc. at +1 512-836-1414 or request a technician online through their website's service request page.
Does Petrocelli Services Inc. offer online estimates for their services?
Yes, Petrocelli Services Inc. offers online estimates for HVAC services.
Is Petrocelli Services Inc. LGBTQ friendly?
Yes, Petrocelli Services Inc. welcomes LGBTQ customers.
Can Petrocelli Services Inc. provide onsite HVAC installation and repair?
Yes, they provide both onsite HVAC installation and repair services.
What nearby attractions can I visit near Petrocelli Services Inc. while in Leander, TX?
Nearby attractions include Camp Shaffer park, the Trails End Wedding Venue, and Lime Creek Distillery. These offer recreational, event, and tasting experiences close to Petrocelli Services Inc.
Are there accommodation options near Petrocelli Services Inc. in Leander?
Yes, nearby accommodations include Trails End Bed & Breakfast, providing convenient lodging options near Petrocelli Services Inc.
How can I navigate to Petrocelli Services Inc. using local landmarks in Leander?
You can use nearby landmarks such as the Parelli at Trails End Equestrian Center and Camp Shaffer park to find Petrocelli Services Inc. located at 12000 Trails End Road, Leander, TX.