About
HVAC ContractorAir Conditioning ContractorAir Quality ConsultantHeating ContractorPlumberWater Heater SalesWater Heater ServiceAir Duct Cleaning Service
Honest Plumbing & Air has been providing the best in HVAC and plumbing services to residents across Texas. Above all, we operate on the belief that honesty is the best policy. We will take the time to properly assess your specific situation and we will not overcharge you for unnecessary work. You can rest assured that when you call Honest Plumbing & Air, you're getting a professional technician who will be straightforward with you every step of the way. Our team will effectively diagnose your air conditioning, heating, or plumbing problem, without exaggerating the truth.
Location
Hours
Reviews
4.7
825 reviews
5 stars
758
4 stars10
3 stars3
2 stars
13
1 star
41
What are people saying?
AI-generated from recent customer reviews
Service Quality
Technicians are generally described as professional, knowledgeable, and friendly, providing effective solutions to HVAC and plumbing issues.
Communication Issues
Customers reported significant problems with communication, including missed appointments, lack of follow-up, and reliance on AI for scheduling.
Pricing Concerns
Several reviews mentioned dissatisfaction with pricing, particularly regarding perceived upselling and high costs for parts and services.
Reliability
There are numerous complaints about the company's reliability, including no-shows for scheduled appointments and failure to honor service contracts.
Customer Loyalty
While some customers remain loyal and satisfied, others have switched to competitors due to recent negative experiences.
- JDJeff Dominguez4 days ago5.0Great Team, Donny was very informative and Professional
- OVOjas VyasNov 18, 20255.0Jaime was very professional and thorough. Appreciated his evaluation and tune-up our HVAC. Took photos and clearly showed all the work he did.
- RWRobert WalshNov 13, 20255.0We have used Honest Air for close to 10 years. Technicians are professional, friendly and technically sound. The technician always provides a summary of their findings and any recommendations for consideration. We signed up for the annual maintenance program for 2026. Great company.
- BDB DNov 12, 20251.0This company should be named “Dishonest.” They rescheduled our appointments multiple times in the past year. The last time, they rescheduled and sent a technician out without even telling us. We even paid for a membership, which should give us priority for appointments. They said they would give us a refund for our membership, but refunded less than half the cost. Completely unacceptable.
- MMMOct 27, 20251.0Called to schedule an appointment and who I scheduled with said that there were no problems with my accommodations and day of the appointment it ends up being an issue. Save your time and use a company that will do what they say the first time.
Frequently Asked Questions About Honest Air Conditioning and Plumbing
What types of services does Honest Air Conditioning and Plumbing provide?
Honest Air Conditioning and Plumbing offers HVAC and plumbing services including air conditioning, heating, air quality consulting, water heater sales and service, and air duct cleaning.
Where is Honest Air Conditioning and Plumbing located?
Honest Air Conditioning and Plumbing is located at 112 McNutt Rd, Hutto, TX 78634, USA.
What are the business hours for Honest Air Conditioning and Plumbing?
The business is open Monday through Friday from 8:00 AM to 6:00 PM, and Saturday from 8:00 AM to 2:00 PM. It is closed on Sundays.
How can I contact Honest Air Conditioning and Plumbing?
You can reach them by phone at +1 512-238-2058.
Since when has Honest Air Conditioning and Plumbing been in operation?
Honest Air Conditioning and Plumbing has been serving residents in Texas since the year 2000.
What is the customer service philosophy of Honest Air Conditioning and Plumbing?
They operate on the belief that honesty is the best policy, ensuring honest assessments and not overcharging for unnecessary work, providing straightforward communication every step of the way.
What nearby places could customers visit before or after their service appointment at Honest Air Conditioning and Plumbing?
Customers can visit Cynch for outdoor gear, Texas Elite Resale Warehouse for gifts, or Hutto Fit for fitness and recreation nearby.
Are there other HVAC or plumbing service providers near Honest Air Conditioning and Plumbing?
Nearby HVAC and plumbing providers include Green Leaf AC Heating and Plumbing, Texas Water Heaters, and G & S Mechanical.
What automotive repair services are located near Honest Air Conditioning and Plumbing?
Nearby automotive service providers include Disoriented Autoworks, Performance Auto Group, and Tint World.
Is Honest Air Conditioning and Plumbing open on Sundays?
No, Honest Air Conditioning and Plumbing is closed on Sundays.