Bright View

Reviews

• SN

  Sandi Newman

  Oct 24, 2024
  5.0
  I was extremely pleased with Bright View Windows and Doors. Brent and his crew replaced windows and hung indoor shutters. They were extremely professional and put everything back in place like it was when they arrived. I highly recommend them and will use them again.
• AL

  Anita Lloyd

  Oct 8, 2023
  4.0
  Brent Holdridge was with me every step of the way installing the screens and a a patio door this last Spring. Their were some delays to obtain the double door I originally ordered and many days were numerous but Brent was very apologetic and make amends to make up for the delays. The finished product was finally done by two experienced craftsmen that took great pride in their work. I would give them an ‘A’ for workmanship and customer relations. I’m very satisfied with how the project turned out. Anita Lloyd, Ph.D.
• JR

  John Rothenberger

  Aug 30, 2023
  5.0
  Colin and Brent were very good . We bought windows and doors from them. The automatic blinds are great. Michael is a great installer. Very professional.
• CC

  Carol Cox

  Aug 2, 2023
  2.0
  Everyone says, shop local, shop mom and pop stores, stay away from big box stores. Well, let me tell you about a rather large purchase we made in February. We ordered motorized shades for all but two windows & the back door, which we did get a new shade, but it was non motorized. They were installed late March, early April. We ordered our motorized shades from a guy here in Granbury. We had a name brand company come out and give us a quote, and his quote was actually less than the local guy. But, we went with the local guy, you know….for better service. We love our shades, but the service we have gotten from the OWNER of this small business has made me wish we went with the well know national brand. The bad service was when it was about two weeks past the time we’d have our shades, I called and was told they have the shades, but didn’t get put on the installation list. We originally ordered for all our windows except the two front rooms, our dining room and our “office”. I later placed an order for the two windows and when they hadn’t come in on time, I texted the owner and he said.. “funny thing, I got you mixed up with another customer & ordered the wrong shades”. Yours will be here next week….in the mean time I discovered that the back door shade that was not motorized would be better motorized and called and ordered that as well. I was told that all I had to buy was the motor, about $100, but when the shade came in, my shades were a month too “old”, so I had to have a whole new shade($350) Again, my order was confused with another persons & when they came to install they went to my neighbor’s house instead of mine… they were very confused. After much “run around”, we had all our shades on timers and everything was great, until it wasn’t. We had a bad motor on a shade in our bedroom that needed to be replaced,that took several weeks & when that was fixed all of a sudden our timers quit working and we couldn’t open/close our shades with the app on our phones, couldn’t set the timers, only open/close with the remote. So, they came back out and said they couldn’t help us we needed to call the tech department at the shade company. Brent, the owner of Bright View Windows was supposed to get the number to us. It never came, so Bart investigated, found the number called them and is waiting on a call back. He finally got the call back and it has been determined that the “hub” for connecting to internet was bad. So, we had to call Brent at Brite View windows and tell him he needs to order a replacement Hub for us. He said he couldn’t just do that, so Bart gave him the name of the person at tech support and a reference number. Brent changed his tune& also told Bart he told us the hubs were not good that this company provided, (if not, why is he selling them?). He did NOT tell us that before we bought the shades, or we wouldn’t have bought from him. He said the new hub should be here by Tuesday of next week, but Bart wanted an ETA, Brent said he’d get the girl in his office to call us with an estimated date of arrival for the new hub asap. And now we’re waiting for that call. (It’s already been about three to four hours.) Next time I’m going with the name brand. It couldn’t be any worse.
• CJ

  Crystal Jackson

  Jul 10, 2021
  5.0
  Brightview is an excellent company to choose if you're looking for window treatments for your home. They offer several great products. Both Brent and Colin were awesome to work with. They were professional and honest about the products they offered and has gone out their way to make sure we were satisfied. They have gone over and beyond. For example, we had to wait 4-6 weeks for our products to arrive, in the meantime, they installed paper blinds temporarily so that we can have privacy. This was a very nice gesture, one I wasn't expecting. The installation of the window treatments were quick and the results are amazing. They've done terrific work and are very reasonably priced. We love our new windows treatments and would highly recommend this company. Great job guys!!!!

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