Portable Toilet SupplierFence SupplierHauling ServiceSeptic System Service
United Site Services is the trusted local source for portable restrooms, restroom trailers, temporary fences and other site services. Make your project more productive or event hassle-free.
How do I get everyone’s attention without writing in all CAPS? I’m gonna go for transparency and hope it gets the job done.
At the very beginning everything started off on the right foot. They were professional, requested all pertinent information, accepted my method of payment, and scheduled my service date by. I was told that they could not give an exact date due to scheduling but that it would be done in 3 days which I had no problem with. During this process I requested to be notified by the driver when he/ she was on their way. I was told that would not be a problem.
I have an above grown septic tank that is near an RV on a construction site. This means that there would be no access issues for the service tech. Yes I informed them of all of this on the initial call.
After the initial service date came and went I received no phone call so I went to go check on my property and my tank was not serviced. I called and they were apologetic. They told me that they would have it done next day by 3 PM. Being a business owner I understand that things happen so I respectfully agreed. Next day came and went. Still no phone call. At this point I had to use approx 4 hours of my Saturday to make my way to the construction site to see if my tank was serviced. Still not serviced so I spent more time calling them back to be told that the tech stated that they were on site at 11:00 AM but did not provide service due to no access point. Mind you I requested a phone call when the driver was in route. I also placed a piece of wood on top of the tank to see if it would be moved by the tech when they arrived. Neighbors have cameras so I knocked on their door and explained my situation. They were happy to check their cameras for me. No tech ever arrived so I was lied to. Not to mention the piece of wood was never moved. Spoke with Scott that Saturday and he was respectful but could not assist. That I don’t blame him for because he was only able to do what he could as he was not in the operations department. He said that he would reach out to operations the same day to see if they would go by my property “again”. He was honest and said that they would more than likely not go until Monday because Saturday was basically a catch up day.
At this point over 2 weeks had passed and I felt that I had given every opportunity for this company to get it right but they couldn’t. I requested a refund from Scott which he said he would be processing.
It is approx 3 weeks now. I called a few min ago to check on the status of my refund to be told that my refund was requested but still in processing.
Last note…..I called several other companies and explained my experience with United Site Services and every single company I called literally laughed at me as soon as I told them the name of the company that I was dealing with (United Site Services). They all told me the same thing. They all said that United was the biggest company in town but was extremely difficult to get along with. I now see first hand why United has such a low rating on Google. If you choose this company for service I hope your experience goes better than mine did. Blessings to all including United.
SS
Smiles
Apr 6, 2021
1.0
Over charges people that have called and don’t pick up the restroom on time
ER
erik ruddell
Apr 20, 2020
1.0
Last time our porta potty was cleaned was March 30th and we are supposed to have it cleaned once a week you were here and did nothing
Frequently Asked Questions About United Site Services
What are the guidelines for A.D.A. restrooms?
United Site Services offers portable wheelchair accessible restrooms that are A.D.A. compliant for use on a construction site, commercial area, or special event in some areas. Where available, our A.D.A. units are large enough and contain the proper elements to meet the standards that have been outlined by the 'Americans with Disabilities Act'.
How much does it cost to rent a Porta Potty?
There are a few factors to consider that can affect the total Porta Potty rental price. What is the length of my event, hours, days, weeks, months? The length of time the unit will actually be in use directly affects how many toilets you might need to order. Weekend event portable toilets and sinks are typically delivered on a weekday leading up to the event and picked up on a weekday following the event. Weekend delivery, service or pickup is available at an additional charge. Upgrades, like flushing toilet restrooms or restrooms with hand wash sinks will be at a higher rental rate than basic Porta Potty rentals. A.D.A. accessible restrooms might be required for your public event, large or small. The standards that have been outlined by the Americans with Disabilities Act state that for single user portable toilets clustered at a single location, at least 5% but no less than one A.D.A. accessible portable toilet shall be provided at each cluster. If you are on a construction job site, you will need to follow A.N.S.I. restroom requirements for the number of toilets needed on site.
How far in advance should I reserve a portable toilet?
Although we advise that you reserve your portable toilet rental as far in advance as you are comfortable, general rule of thumb would be to book your Porta Potty rental at least one week in advance. During peak times of the year, particularly in warmer months, inventory of portable restrooms, restroom trailers or temporary fencing may be limited. The larger the project or event, the more lead time is advised to ensure we have the chance to properly evaluate your needs, assign rental assets and deploy the resources to your site in a timely fashion. Get started today.
Can I rent a portable restroom for just one day?
Yes. Our deluxe portable toilets are the most popular rental for weekend or one day parties. There are many other options to choose from, with the ability to rent for just one day as well. It is always best to call at least one week prior to your event to ensure that you secure your desired portable restroom and to coordinate proper delivery times.
What types of portable restrooms does United Site Services offer that are compliant with the Americans with Disabilities Act (A.D.A.)?
United Site Services offers portable wheelchair accessible restrooms that are A.D.A. compliant, suitable for construction sites, commercial areas, or special events, meeting the standards outlined by the Americans with Disabilities Act.
How is the cost of renting a Porta Potty determined at United Site Services?
The rental price depends on factors such as the rental duration, event length, upgrades like flushing toilets or hand wash sinks, and A.D.A. accessibility requirements. Weekend services may have additional delivery and pickup charges.
How far in advance should I reserve a portable toilet rental with United Site Services?
It is recommended to reserve your portable toilet rental at least one week in advance, especially during peak months, to ensure availability and allow proper planning for your event or project.
Can I rent a portable restroom from United Site Services for only one day?
Yes, deluxe portable toilets and other options can be rented for just one day, ideal for weekend or single-day events. It's best to book at least one week prior to secure your desired unit and schedule delivery.
What are the operating hours of United Site Services in Dallas, TX?
United Site Services in Dallas is open Monday through Friday from 4:00 AM to 5:00 PM, and on Saturdays from 5:00 AM to 1:00 PM. It is closed on Sundays.
What payment options does United Site Services accept?
United Site Services accepts American Express, Cash, Check, Discover, Invoice, MasterCard, and Visa for payment.
Does United Site Services provide any on-site services and accommodations for customers?
Yes, United Site Services offers on-site services and amenities including handwashing stations and language assistance. The facility is accessible with wheelchair-friendly entrances and unisex restrooms.
How can Advantage Trailer Rentals - Dallas help customers visiting United Site Services?
Advantage Trailer Rentals - Dallas, located nearby, provides trailer and RV rentals which can be convenient for customers needing additional equipment or transportation solutions during their projects or events involving United Site Services.
What nearby automotive services are available around United Site Services in Dallas?
Nearby automotive services include Corey’s Automotive Collision Repair and Black Dog Traders, offering repair, customization, and auto restoration, which may be useful for customers who require vehicle maintenance during their visits.
Are there any nearby event supply or rental companies customers can visit along with United Site Services?
Yes, Top Tier Event Rentals is located nearby, offering party supplies and event planning services, which complements the site services provided by United Site Services for hassle-free events.