Business Details
About
HVAC ContractorAir Conditioning ContractorHeating ContractorAir Quality Consultant
Since 2015, Serveway Heating and Air Conditioning has been a trusted partner for home comfort in Dallas. Our certified experts deliver top-tier HVAC services, including expert AC and heating repairs, installations, and maintenance. We specialize in comprehensive solutions, from furnace replacements and Daikin ductless systems to advanced air filtration and smart thermostat setups. We're dedicated to ensuring your home's air quality and temperature are perfect throughout the year. For reliable and efficient heating and cooling, look no further than our team. Keep Your System Running — Book AC, Furnace, or Mini Split Service!
Details
- Onsite servicesAvailable
- Free street parkingAvailable
Location
Serveway Heating and Air Conditioning
10120 Cayuga Dr, Dallas, TX
75228, United States
Hours
Reviews
4.9
370 reviews
5 stars
351
4 stars
9
3 stars1
2 stars3
1 star
6
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the excellent customer service, highlighting the professionalism, communication, and responsiveness of the staff and technicians.
Technical Expertise
Many reviews noted the technicians' knowledge and ability to diagnose and solve HVAC issues effectively, often providing clear explanations and options without pressure.
Reliability
Serveway is frequently described as reliable and prompt, with technicians arriving on time and completing work efficiently.
Honesty and Transparency
Customers appreciated the honest assessments provided by Serveway, with many noting that they felt no pressure to purchase unnecessary services.
Overall Satisfaction
The majority of reviews reflect high levels of satisfaction, with many customers expressing their intent to continue using Serveway for future HVAC needs.
- DPDiego Pishinin4 days ago5.0I had a great experience with Serveway Heating and Air Conditioning from start to finish. Elizabeth was the main person I worked with over the phone and by email, and she has been excellent. She’s always responsive, clear, and helpful when setting everything up, including explaining the monthly payment plan, which has been great and very convenient. The technicians, Kelon and Giovanni, have done an excellent job. They are professional, punctual, and take the time to explain what they’re doing. They also come every season for tune-ups, checking both the heating and cooling systems, which gives me a lot of peace of mind knowing everything is running properly year-round. Overall, great service, fair pricing, flexible payment options, and strong communication. I would absolutely recommend Serveway to anyone needing HVAC service and would not hesitate to use them again.
- ACAshley ClarkeDec 17, 20255.0Excellent service! Knowledgeable technicians, quick repair, and great customer care. Highly recommend this heating company.
- NSNataly SorensonDec 8, 20255.0Serveway, especially Elizabeth, provides excellent customer service. As someone who manages an office building and interact with many vendors, Serveway outperforms all others in customer service, quickness in repairs/appointments, and best of all COMMUNICATION. Elizabeth (customer care representative at serveway) is an excellent communicator. She provides constant updates and makes sure to keep customers informed on the status of their request, scheduling, when a technician will arrive ect. Kelon (Serveway Technitian) is professional, he is also an excellent communicator in being able to explain what the issues are, and what the solution is. You can tell this is a company that is transparent, and honest. They are not trying to sell you anything, they really do give an honest assessment, provide solutions and let you as the customer make the final decision. They are a great company!
- DWDaniel WinterDec 1, 20255.0Very responsive and professional! Couldn’t be happier with the result and my overall experience with Serveway.
- CBChristie BoriackNov 7, 20255.0Incredible team and service!
Frequently Asked Questions About Serveway Heating and Air Conditioning
What areas does Serveway Heating and Air Conditioning serve?
Serveway Heating and Air Conditioning serves multiple cities in Texas including Dallas, Balch Springs, Sachse, Wylie, Rockwall, Rowlett, Sunnyvale, Forney, Lancaster, Duncanville, Mesquite, Garland, DeSoto, Heath, Richardson, Plano, Allen, McKinney, and Carrollton.
What types of HVAC services does Serveway Heating and Air Conditioning offer?
They offer AC service, maintenance, repair, installation, replacement, furnace services, heat pump services, mini split services, indoor air quality solutions, air filtration, ventilation, and thermostat services.
Which HVAC brands does Serveway Heating and Air Conditioning work with?
They work with American Standard, Amana, Trane, Goodman, Lennox, and Carrier brands.
What payment options are accepted by Serveway Heating and Air Conditioning?
They accept American Express, Cash, Check, Discover, Financing, MasterCard, and Visa.
What are the business hours of Serveway Heating and Air Conditioning?
Serveway Heating and Air Conditioning operates 24 hours a day, 7 days a week, every day.
Where is Serveway Heating and Air Conditioning located?
Their office is located at 10120 Cayuga Dr, Suite 107, Dallas, TX 75228, USA.
Does Serveway Heating and Air Conditioning provide services onsite?
Yes, they provide onsite HVAC services and also have free street parking available.
How can I contact Serveway Heating and Air Conditioning?
You can call them at +1 469-231-9379 or email at dispatch@servewayhvac.com or servewayhvac@gmail.com.
What nearby places can customers visit before or after their appointment at Serveway Heating and Air Conditioning?
Customers can visit nearby places such as Fierce Fitness gym, Wood Gem furniture store, White Rock Pottery, and Platinum Petals flower and gift shop, all within close proximity to Serveway Heating and Air Conditioning.
Are there any nearby art and hobby-related places near Serveway Heating and Air Conditioning?
Yes, nearby art-related places include Blue Goat Studio (art gallery and fabric store), Heritage School of Classical Ballet, and Richard Wincorn Studio furniture and photography services.