Business Details
About
HVAC ContractorPlumber
Rescue Air and Plumbing can come to your aid, no matter your HVAC or Plumbing problem. We’re proud to offer a complete range of residential air conditioning repair, heating and Plumbing services designed to help you get the most out of your home. Services include new system installations, comprehensive repairs, maintenance and tune-up services, and more. We also offer comprehensive maintenance and ongoing care with club membership, meaning we can even take care of your maintenance needs automatically!
Location
Hours
Reviews
4.9
3,236 reviews
5 stars
3,077
4 stars
69
3 stars9
2 stars15
1 star
66
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and professional service provided by technicians, highlighting their willingness to explain issues and options clearly.
Timeliness
Many reviews noted the prompt response times and ability to schedule same-day service, which was especially appreciated during emergencies.
Professionalism
Technicians were frequently described as professional, courteous, and respectful, with attention to detail and a focus on customer satisfaction.
Communication
While most feedback was positive regarding communication, some customers expressed frustration with scheduling and follow-up, indicating room for improvement in this area.
Technical Expertise
Technicians demonstrated strong knowledge and problem-solving skills, effectively diagnosing issues and providing clear explanations of repairs and options.
- TDTom DentonMay 17, 20245.0I just had a new 5 ton Lennox 23 seer compressor and new fan, coil and heater installed in my home. The previous equipment was 15 + years old. Roman was the salesman and Austin and Saul were the installers and Hector followed up to re-install the antic stairs (needed more room for the equipment). From beginning to end it was a great experience. All were extremely professional, conscientious and pleasant. These guys knew what they were doing and I am completely satisfied with the entire process. I highly recommend Rescue Air and the team I had.
- KJKerry JohnsonAug 15, 20234.0Roman and Vee were very prompt courteous and professional. Roman did a good job of explaining what the issues were in layman terms. This is my third contract with Rescue so I’m definitely pleased with their people and their work. A quality organization
- JLJenna LebronSep 5, 20215.0Rescue Air is by far THE best and most professional AC company I’ve ever dealt with. From the first point of contact to the end, they provided excellent service. When our AC went out on Saturday evening, I called them and Roman Arnold came out the next day. The dispatcher was great about letting me know when they would be coming and Roman even called to say he was on his way. When he got here, he did a thorough inspection of the unit and when he made his final analysis, he took the time to explain to me what the problem was and what needed to be done and also worked with me on finding a solution to finance the expense of replacing the unit. I feel like he went above and beyond, and he exceeded my expectations. I am BEYOND pleased with Rescue Air, and I would recommend them to EVERYONE!
- ADAlex DooleyJun 29, 20195.0Rescue Air Heating and Cooling and now Plumbing is a great company to take care of your cooling, heating, and plumbing needs. Our HVAC Specialist (Quendarius Graham) was very helpful during our visit. Take advantage of their preventive maintenance program so that your system will be in tip top shape! For your next heating, cooling, or plumbing needs, I HIGHLY recommend you contact Rescue Air Heating and Cooling & Plumbing!
- KHKyle HansonAug 1, 20175.0Had my AC serviced by Rescue and I will continue to use them for all of my HVAC needs. Roman was my assigned technician and he was very punctual, helpful, knowledgeable and explained the issues and resolutions for my AC system very well. A++
Frequently Asked Questions About Rescue Air and Plumbing
What services does Rescue Air and Plumbing provide?
Rescue Air and Plumbing provides residential air conditioning repair, heating, plumbing services, new system installations, comprehensive repairs, maintenance, tune-ups, and offers a maintenance club membership for ongoing care.
Where is Rescue Air and Plumbing located?
Rescue Air and Plumbing is located at 9639 Greenville Ave, Dallas, TX 75243, USA.
What are the operating hours of Rescue Air and Plumbing?
Rescue Air and Plumbing operates 24 hours a day, 7 days a week, including all holidays.
How can customers contact Rescue Air and Plumbing?
Customers can contact Rescue Air and Plumbing by phone at +1 972-201-3253 or email at info@rescueairtx.com.
Does Rescue Air and Plumbing offer financing options?
Yes, Rescue Air and Plumbing offers financing as a payment option for their services.
When was Rescue Air and Plumbing established?
Rescue Air and Plumbing was established in 2014.
Which nearby restaurants could I visit before or after my service at Rescue Air and Plumbing?
Nearby dining options include Braum's ice cream and American restaurant, Waffle House for breakfast and brunch, Flaming Cheese Saganaki offering Greek and Mediterranean cuisine, and Gourmet China Restaurant serving Chinese and Asian dishes.
Are there any nearby automotive service centers close to Rescue Air and Plumbing?
Yes, nearby automotive services include Firestone Complete Auto Care, Take 5 Oil Change, and Ace Auto Care for repairs, oil changes, and restoration.
What nearby healthcare facilities are close to Rescue Air and Plumbing?
Nearby healthcare facilities include Kindred Hospital Dallas, Nexus Children’s Hospital - Dallas, Complete Med Care urgent care clinic, and Children's Dental Care.
Are there any local amenities or services near Rescue Air and Plumbing that customers might find useful?
Customers can visit the nearby Dallas Public Library - Forest Green and Forest Green Library for reading and community events, or stop by Capital One Bank and Bank OZK for banking services.