Feedback indicates a mix of experiences with customer service, with some praising responsiveness and professionalism, while others report poor communication and follow-up issues.
Technician Expertise
Many customers highlighted the knowledge and professionalism of the technicians, noting their ability to explain issues clearly and provide effective solutions.
Service Quality
Overall, customers expressed satisfaction with the quality of service provided, although there were instances of dissatisfaction regarding job completion and follow-up.
Pricing Concerns
Several reviews mentioned inconsistent pricing and concerns about upselling or unexpected costs, leading to mixed feelings about value for money.
Timeliness
While many customers appreciated prompt service, there were notable complaints about delays and scheduling miscommunications.
TS
Tony Smith
3 days ago
1.0
This is for Dunwright heating and air not Einstein or what ever. They overcharged me. They said they were gonna give me some kind of service package and that they could do it the next time they came out. Of course they didn’t do anything as far as the servicing goes. When they were repairing the air conditioner, I told them to be careful with the trim, not to step on it and break it. I even offered them a chair to stand on. They said don’t worry about it and then of course they broke it. They said they were gonna send somebody out to fix it. They never did. If they tell you, they’ll come back and fix it don’t pay them until they actually come back and fix it
WR
Wesley Roland
3 days ago
5.0
Very fast response to issue and great service.
JC
Joanna Chandler
4 days ago
5.0
Mark Walding did a great job of checking our system. We know we are prepared for winter now.
JP
Jackie Potts
Nov 14, 2025
5.0
Antonio was very polite and personable. He seemed to know what he was talking about. This service visit was free and was more like an evaluation of my system, which was installed in 2013. Of course it has issues and I am considering them. He was not pushy.
CG
Caleb Gentry
Nov 5, 2025
5.0
Zach was very professional, worked quickly and thoroughly and explained everything to me. He worked to make sure the problem was fixed and clearly knew what he was doing and how to get there, even with an older unit. I really appreciated his work!
Frequently Asked Questions About Eastin Heating and Air
What services does Eastin Heating and Air provide?
Eastin Heating and Air offers HVAC contracting, air conditioning services, air quality consulting, heating contracting, and air duct cleaning services.
Where is Eastin Heating and Air located?
Eastin Heating and Air is located at 3838 Oak Lawn Ave, Suite 1000, Dallas, TX 75219, United States.
What are the business hours of Eastin Heating and Air?
Eastin Heating and Air is open Monday to Friday from 8:00 AM to 9:00 PM, Saturday from 8:00 AM to 3:00 PM, and Sunday from 10:00 AM to 3:00 PM.
Since when has Eastin Heating and Air been serving Dallas?
Eastin Heating and Air has been keeping Dallas cool since 1983.
How can I contact Eastin Heating and Air?
You can reach Eastin Heating and Air by phone at +1 972-278-0613 or visit their Facebook page at https://www.facebook.com/251121294959567.
Is Eastin Heating and Air located near any notable businesses or services?
Yes, Eastin Heating and Air is near various businesses like Newborn Advantage Surrogacy, Mastermind meditation center, and Greenwood Credit Solutions.
Are there any wellness or health services near Eastin Heating and Air?
Nearby wellness locations include Mastermind, a meditation and holistic center, and Bell Family Therapy PLLC, which offers counseling and mental health services.
Can nearby financial services help customers visiting Eastin Heating and Air?
Yes, customers can also access nearby financial services such as Greenwood Credit Solutions and Service Academy Capital Management for credit, debt counseling, and investment advice.
Does Eastin Heating and Air have any social media presence?
Yes, Eastin Heating and Air has a Facebook page where customers can find updates and contact information.
What timezone is Eastin Heating and Air located in?
Eastin Heating and Air is located in the America/Chicago timezone.