Many customers praised the technicians for their professionalism, knowledge, and thoroughness, while others expressed frustration with poor communication and follow-up.
Service Quality
Overall, the quality of service was highlighted positively, with technicians being described as efficient, friendly, and knowledgeable, although some customers reported issues with incomplete jobs.
Pricing Concerns
Several reviews mentioned inconsistent pricing and concerns about being overcharged for services, leading to a lack of trust in the company's pricing practices.
Response Time
Customers appreciated the prompt response times for service requests, with many noting same-day service availability.
ST
Stuart Terwilliger
Jan 1, 2026
5.0
Dunrite came out and repaired our heater. This review would have been done sooner but I needed to wait till it got cold again to make sure it was working so far so good. It is nice to have heat when you need it.
DP
Doug Price
Dec 24, 2025
5.0
Great and efficient work with a great team .
JL
Jane Lozano
Dec 8, 2025
5.0
I had a total failure of my HVAC system earlier this year. The team at Dun-Rite did a great job, replacing the unit. More recently, I had them out to calibrate the pilot light for the heating unit. Andrew was the tech who came out and after he adjusted the light 0.1 units it was perfect. I have had electrical issues previously, not related to the failure of the 20-yr old system they replaced a few months ago, and when Andrew came out and I told him about the electric problems, he suggested a surge protector that I am getting installed this week. I am a very satisfied customer.
TS
Tony Smith
Nov 21, 2025
1.0
This is for Dunwright heating and air not Einstein or what ever. They overcharged me. They said they were gonna give me some kind of service package and that they could do it the next time they came out. Of course they didn’t do anything as far as the servicing goes. When they were repairing the air conditioner, I told them to be careful with the trim, not to step on it and break it. I even offered them a chair to stand on. They said don’t worry about it and then of course they broke it. They said they were gonna send somebody out to fix it. They never did. If they tell you, they’ll come back and fix it don’t pay them until they actually come back and fix it
JP
Jackie Potts
Nov 14, 2025
5.0
Antonio was very polite and personable. He seemed to know what he was talking about. This service visit was free and was more like an evaluation of my system, which was installed in 2013. Of course it has issues and I am considering them. He was not pushy.
Frequently Asked Questions About Eastin Heating and Air
What services does Eastin Heating and Air provide?
Eastin Heating and Air offers HVAC contracting, air conditioning services, air quality consulting, heating contracting, and air duct cleaning services.
Where is Eastin Heating and Air located?
Eastin Heating and Air is located at 3838 Oak Lawn Ave, Suite 1000, Dallas, TX 75219, United States.
What are the business hours of Eastin Heating and Air?
Eastin Heating and Air is open Monday to Friday from 8:00 AM to 9:00 PM, Saturday from 8:00 AM to 3:00 PM, and Sunday from 10:00 AM to 3:00 PM.
Since when has Eastin Heating and Air been serving Dallas?
Eastin Heating and Air has been keeping Dallas cool since 1983.
How can I contact Eastin Heating and Air?
You can reach Eastin Heating and Air by phone at +1 972-278-0613 or visit their Facebook page at https://www.facebook.com/251121294959567.
Is Eastin Heating and Air located near any notable businesses or services?
Yes, Eastin Heating and Air is near various businesses like Newborn Advantage Surrogacy, Mastermind meditation center, and Greenwood Credit Solutions.
Are there any wellness or health services near Eastin Heating and Air?
Nearby wellness locations include Mastermind, a meditation and holistic center, and Bell Family Therapy PLLC, which offers counseling and mental health services.
Can nearby financial services help customers visiting Eastin Heating and Air?
Yes, customers can also access nearby financial services such as Greenwood Credit Solutions and Service Academy Capital Management for credit, debt counseling, and investment advice.
Does Eastin Heating and Air have any social media presence?
Yes, Eastin Heating and Air has a Facebook page where customers can find updates and contact information.
What timezone is Eastin Heating and Air located in?
Eastin Heating and Air is located in the America/Chicago timezone.