Hargrove-Neel

Reviews

• KC

  K. Carter

  Jun 19, 2025
  1.0
  Rip off and customer service is horrible. They left a family in the heat for several days without communication after promising to order a part to fix their air..
• DB

  Dennis Beard

  Jul 9, 2020
  5.0
  Brenda with Hargrove-Neel was very cordial and helpful in contacting a Trane technician for our unit to be repaired even though I am located outside of their respective territory.
• FH

  Fran Hail

  Apr 17, 2019
  5.0
  Been a customer for almost fourteen years. Excellent service always. Knowledgeable and gracious staff. I highly recommend H-N. .
• MC

  Mike Cochran

  Nov 9, 2018
  5.0
  We had new air handler unit and compressor replaced in June 2018 by Hargrove-Neel. Two service technicians came on the day promised and worked most of the day to complete the job. Over the next 3 months of east Texas heat, our kilowatt usage was significantly less compared to the same months of the previous year. Therefore our electric bill was less, with keeping the thermostat at the same levels that we always do each summer. This is with a 14 SEER unit. We were replacing a compressor and air handler that were 23 and 30 years old. We are very pleased with this system. Expect our winter time bill to be less than previous winter months also. Hargrove-Neel has always been there for us in the 25+ years we have used this company. Friendly and knowledgeable service at what we feel has been fair pricing.

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