They delivered in a timely manner and showed great professionalism with the installation.
AA
Amanda Andrew
Dec 10, 2021
1.0
The counter tops are ok, but how can you mess up quartz and granite. The clean up was horrible, they left messes everywhere. I had the glue on my pots and pans under the countertops. I asked if I should move but they said no. I had caulk running down my cabinets, which they did not clean up.
They beat my wall and put a whole in the wall, they did come back and put drywall back up. They did also scratch my hardwood wood floors in 2 places but they deny it. Would not recommend.
Response to their comment.
You did a good job on the seams, no denying that part. It was your clean up that is extremely horrible. The guy let cilicone drip all over my pots and pans, you left something on my hardwood floors that I am unable to get up, left debris in my front yard and you scratched my floors moving the stove.
I let Laura know they had scratched my floor and she told me to talk to her husband when he got there.
When he got there, I showed him where they scratched my floors and in English,he denied them doing it. Then he spoke to the man with him in Spanish, while on the phone with Laura and laughing. That is when my husband said please speak in English not Spanish, it was very rude.
I told Laura about the other concerns and she said your company would not do anything further, which is why you received a bad review.
We own a business and you have to clean up after yourselves when you make a mess.
JH
Jill Hartsfield
Jul 28, 2021
5.0
CRA did an awesome job installing new quartzite countertops in our bathrooms! They were reasonably priced (great remnant selection), easy to work with, very friendly, and had an incredible turn around time (one week from in home measurements to install!). I would definitely recommend them to anyone looking to upgrade their kitchen or bathrooms.
Frequently Asked Questions About CRA Granite Design
How long does the sealing last on the granite?
The sealing on granite typically remains effective for approximately two years following installation.
Do you offer warranties?
We provide a warranty that covers both labor and materials for a period of six months.
What is Quartz?
Quartz is a naturally occurring stone extracted from the earth, similar to diamonds. Cambria Quartz utilizes various sizes of the purest, whitest quartz stones, some as small as sand grains. These stones are combined with 7% pigments and resin, then compressed to create a robust, dense, non-porous slab, mimicking the earth's compression of granite.
Are all brands of quartz material the same?
The primary distinction among quartz brands in today's market lies in the quality of materials used. Cambria employs only the highest-grade quartz and manufactures its designs in a cutting-edge U.S. facility. This results in Cambria offering a color palette with enhanced depth and clarity compared to other quartz lines.
Do I need an appointment when visiting a showroom?
An appointment is not necessary. We encourage you to visit our showroom at your convenience during our regular business hours.
How much overhang can I have on my island before I need support?
As a general guideline, one-third of the countertop width can be unsupported. The maximum unsupported overhang is 15 inches for quartz and 12 inches for granite countertops.
Will there be a seam in my countertop?
Most kitchens require seams due to material and handling constraints. Our engineering team diligently works to align veining and movement within your chosen material. CRA Granite Design will provide a countertop layout prior to fabrication, showing seam locations. We utilize state-of-the-art tools and techniques to achieve industry-leading seam quality. We recommend viewing a sample at one of our showrooms.
How do I prepare for the installation of my countertops?
To prepare for countertop installation, please empty your cabinets and remove drawers, placing them outside the work area. Clear the area of all construction materials. For safety reasons, keep children and pets away from the work area, as countertops are extremely heavy. Please clear a path between the kitchen and an outdoor work area to facilitate the numerous trips our technicians will make during installation.
How long does an install take?
Installation duration varies significantly depending on the specific project details. However, in most cases, the installation can be completed within a single day.
Why is Granite a good choice for kitchen countertops?
Granite is an excellent choice for kitchen countertops due to its exceptional hardness, surpassed only by diamond, sapphire, and ruby. Once polished, granite maintains its high gloss indefinitely. It resists scratches from normal use of kitchen utensils and cookware. Granite also exhibits remarkable heat resistance, outperforming synthetic surfaces containing polyesters and resins. While granite can withstand cookware heated to 900 degrees Fahrenheit without losing its luster, we recommend using trivets for cleanliness. Additional benefits include a vast array of colors and patterns, ease of cleaning and maintenance, and the potential to increase your home's resale value.
How long does the sealing on granite countertops last after installation?
The sealing on granite typically remains effective for approximately two years following installation.
Does CRA Granite Design offer warranties for their work?
Yes, they provide a warranty covering both labor and materials for six months.
What is quartz and how is Cambria Quartz made?
Quartz is a natural stone similar to diamonds. Cambria Quartz combines pure quartz stones with pigments and resin, compressed to form a dense, non-porous slab mimicking granite.
Do I need an appointment to visit the CRA Granite Design showroom?
No appointment is necessary. You can visit the showroom during regular business hours at your convenience.
What are the showroom hours for CRA Granite Design?
They are open Monday to Friday from 8:00 AM to 4:00 PM, Saturday from 8:00 AM to 12:00 PM, and closed on Sundays and major holidays.
Which payment options does CRA Granite Design accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Where is CRA Granite Design located in Shelbyville, TN?
CRA Granite Design is located at 1311 Madison St, Shelbyville, TN 37160, USA.
What brands of countertop materials does CRA Granite Design offer?
They offer products from Cambria, Triton Stone Group, and Daltile.
What nearby places can customers visit before or after visiting CRA Granite Design?
Customers can visit local spots like Sleep's Kutz Barber for grooming, Ascend Federal Credit Union for banking, or El Eden Mexican Restaurant for a meal.
How can nearby fitness centers benefit customers of CRA Granite Design?
Customers interested in wellness can combine their visit with a workout at nearby gyms such as Flex Up Fitness or Bodyworx Tanning and Fitness for added convenience.
Are there local salons near CRA Granite Design where customers can get beauty services?
Yes, options include Goddess Salon & Boutique, Spoony's Barbershop, and Alexa's Hair Studio, providing convenient beauty services during your visit.